Evelyn Partners Reviews 200

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Our financial advisor Anthony Field has looked after us for many years and has always been helpful and easy to deal with. His knowledge is extensive and he takes the time to explain in full. When my h... See more

Rated 5 out of 5 stars

Anthony Fields has been our Financial Advisor for a number of years now. His has given us exceptional advice & good service He takes time to explain to us his recommendations. We fully trust his jud... See more

Rated 1 out of 5 stars

This a public service announcement more than a review. Save your wealth and go elsewhere. I transferred my pensions and savings to Evelyn from a large provider a couple of years ago. - they charg... See more

Company replied

Rated 1 out of 5 stars

Very disappointed customer of 20 years. I was with Ashcourt, Tilney, then Evelyn after last take over. Recently removed all funds due to very poor performance last 2 years, and fees 3-4 times market a... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Accounting Firm
  3. Financial Audit
  4. Financial Planner
  5. Investment Service

Written by the company

Meet the people behind your future. As a UK leader in wealth management, our promise is simple: to provide the inspiration and expertise to help you embrace what's next. It’s what drives everything we do and our people are central to how we deliver it. From our financial planners and investment managers to our wider team, we’re committed to understanding what matters most to you, and helping you move forward with purpose. That’s why we start with you, your goals, your passions, and your plans. We’ll work with you to shape a future that’s truly your own.


Contact info

3.4

Average

TrustScore 3.5 out of 5

200 reviews

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Rated 5 out of 5 stars

We recommend Lee MacDonald

Lee MacDonald has been advising us since 2018, and we really appreciate his friendly and reassuring approach to our financial planning and advice. Lee takes time to answer our questions in detail. Lee’s advice has been sound with the results being evident in our portfolio. We now have a clearer idea of our future financial position for decades to come as we move towards retirement. Louise Varley, who is the Nottingham branch team leader in client admin is always helpful in answering questions and advising on the state of various transactions.
We can highly recommend Lee and his team at Evelyn Partners.
Barry and Karen Pate

6 March 2023
Unprompted review
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Reply from Evelyn Partners

Hi Barry and Karen,

Thank you for your glowing review of Lee and Louise. We appreciate your feedback and will be sure to let them know how much you've appreciated their efforts.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

We enjoyed a very good relationship…

We enjoyed a very good relationship with our Evelyn adviser over many years. She gave prompt, helpful and reassuring advice to all our enquiries. She was generous with her time and could always be relied upon to give full understanding of our changing family requirements.

4 March 2023
Unprompted review
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Reply from Evelyn Partners

Hi Bernard,

Thank you for your review and for taking the time to share your positive experience with us.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Recent Evelyn Experience

Susan and myself had another professional and pleasant meeting with Ian Gibson and Stefan Polanski at the Leeds office.
We have had Ian as a financial advisor for over 10 years initially with Tilney and then with Evelyn after the merger. The transition has been seam less and communications via the portal and by telephone remain excellent. The meeting clear addressed our personal aspirations and requirements and investments, pension and future planning were fully explained and explored.

Davìd and Susan Fletcher

28 February 2023
Unprompted review
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Reply from Evelyn Partners

Hi David and Susan,

Thank you for being a part of our journey into Evelyn Partners. We are pleased to hear that Ian and Stefan have provided you with such great service over the years. Thank you for taking the time to share your positive experience with us.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Professional advice with the personal touch

My parents had been involved with Evelyn Partners under its earlier Towry and Tilney brands so when we were looking for someone to manage our investments and SIPPS it was an obvious choice to join them. After our previous adviser left, at which point I was using power of attorney to manage my parents’ affairs, there was a brief hiatus when various adviser names were mentioned, but then Jo Rees became our adviser and we have every confidence in her. She has really taken the time to get to know us and what we want to use our money for. We should also mention Hayley Kendall who has been there in the background for a very long time and has always been easy to contact. It was so lovely to finally get to meet Jo face to face last October after so many Teams meetings and we hope to do the same again this year.

2 March 2023
Unprompted review
Rated 5 out of 5 stars

Financial Advice, Cardiff Team

We have been receiving financial advice from the Cardiff Team of Evelyn Partners and its previous incarnations for many years. Jo Rees is our current advisor and she has been exceptional in her advice and customer relations. She keeps us updated on a regular basis and is always available to talk things through when a particular issue arises. Jo and Hayley make a very professional team. We have no hesitation in recommending them.

2 March 2023
Unprompted review
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Reply from Evelyn Partners

Hi Beth and Allan,

Thank you for your review. We're glad to hear Jo and Hayley have provided you with excellent service. We'll be sure to pass along your kind words.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Evelyn Partners

We have used Evelyn Partners for the past 5 years for Financial Planning, SIPP management and Pension advice . We are supported by a great multi skilled team of Sally Beresford , Stefan Palenski and Josh Nelson . Evelyn Partners are an excellent company with very professional staff who give expert,considered and caring advice to my wife and family . We have great trust and confidence this organisation will continue to help us manage all our financial needs during retirement and beyond .

28 February 2023
Unprompted review
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Reply from Evelyn Partners

Hi Stephen,

Thank you for taking the time to leave us a review. We're thrilled to see such a glowing recommendation of Sally and the team, and will pass your kind words along.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Great service level

We have been clients for a good number of years via Towry and Tilney who then became part of Evelyn. Our advisor Jenny has always listened to our needs to provide the best possible service above the need to sell. We have absolute faith and trust that our interests are put first

27 February 2023
Unprompted review
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Reply from Evelyn Partners

Hi Steve,

Thank you for taking the time to share your positive experience with us. We're grateful for your kind words and will be sure to pass them on to Jenny.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Pension/Savings and Jo Rees

I have had my pension and some of my savings with Evelyn Partners for many years. Jo Rees has been my financial adviser for sometime and I have found her very professional, capable, trustworthy and personable. She is a great listener and provides solid advice and support as and when needed.

14 February 2023
Unprompted review
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Reply from Evelyn Partners

We are delighted to hear Jo has provided you with such great service! Thank you for taking the time to leave us your feedback. We'll be sure to pass along your kind words.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Jenny Whitehouse has been advising me…

Jenny Whitehouse has been advising me for almost 9 years, having succeeded a previous advisor. I feel very confident that the advice she gives me is sound, and she goes above and beyond to keep me well informed of my financial situation, especially in these uncertain times. I have found her, as a representative of the Company to act with integrity and rigour - and humanity - at all times.

26 January 2023
Unprompted review
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Reply from Evelyn Partners

With a mission of placing the power of good advice into more hands, we were thrilled to read this review. Thank you for your kind words and taking the time to leave feedback of your experience with us. We will be sure to pass this on to Jenny.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Financial Review

This company has always treated me well as an investor. My advisor Jenny Whitehouse has treated me with respect and given good advice over the last eight years. We will miss her since her promotion but I am sure Phill will be a pleasant replacement.

22 February 2023
Unprompted review
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Reply from Evelyn Partners

Hi Ken,

Thank you for your positive review. We are delighted to hear about your experience with us and will be sure to pass along your kind words to Jenny.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Financial Help…

This company is interested in me as an investor and takes time to know me and my needs. Our financial adviser Jenny advises us regularly on all aspects happening in a very unsettled world. This company is prepared to listen to your needs, and tries to meet them in all aspects.

22 February 2023
Unprompted review
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Reply from Evelyn Partners

Hi Pam,

Thank you for your review. We're happy to hear Jenny has provided you with exceptional service. Thank you for choosing us.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

We have had Jo Rees as our financial…

We have had Jo Rees as our financial advisor for a number of years and have been very content with the advice, information and support she and her team have provided to us from their offices in Cardiff. Although we would not consider ourselves to be demanding, we are discerning. Jo has always prepared well for our reviews and meetings and has developed and maintained an understanding of what we want and/or need to keep our financial expectations secure. She has earned our trust.

24 February 2023
Unprompted review
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Reply from Evelyn Partners

Hi Jeremy,

We are delighted to hear Jo has had such a positive impact on your experience with us. Thank you for your feedback — we'll pass your kind words on to Jo.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

I sold my business around 5 years ago…

I sold my business around 5 years ago and didn’t know what to do with the resulting funds. I met with Rob Frampton (a Financial Planner at Evelyn In Cardiff) who was recommended to me by a friend to discuss how to structure investments, pensions and trusts tax efficiently.

He has done a great job and helped guide me and my family. They have generated returns above their peers and better than we originally expected.

Highly recommend.

21 February 2023
Unprompted review
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Reply from Evelyn Partners

Hi John,

Thank you for choosing us and for your glowing review of the service you have received. We are pleased to hear that Rob has provided valuable guidance to you and your family.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

High quality advice from an excellent team

I have used Evelyn from the days when it was Tilney, and have found the team to be professional, insightful and very thorough. I work with Jo Rees and the team in the Bristol office and have been so impressed with the quality of service that i have recommended Evelyn to friends on a number of occasions.

6 February 2023
Unprompted review
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Reply from Evelyn Partners

Hi Paul,

Thank you for being a part of our journey into Evelyn Partners. We appreciate your positive review and hearing that you've recommended us to friends is a great compliment!

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Jo Rees our financial advisor is…

Jo Rees our financial advisor is informative, professional and a good listener.
She is well prepared and takes time to understand our needs.
Consequently giving us appropriate advice.She is empathetic and has a friendly clear way of explaining the current financial markets. We trust her judgement completely and always look forward to our sessions.She is an excellent ambassador for Evelyn.

6 February 2023
Unprompted review
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Reply from Evelyn Partners

Hi Sally,

Thank you for your glowing review of Jo! We strive to provide the best service possible and we are thrilled to hear about Jo's positive impact on your experience with us.

Thanks,
The Evelyn Partners team

Rated 1 out of 5 stars

Unsolicited emails

Persistent bombardment via unsolicited emails is simply not acceptable! Sorry. This has been over several days!

17 February 2023
Unprompted review
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Reply from Evelyn Partners

Hi Brian — we are very sorry to hear this and we would like to investigate.

After an initial search of our marketing database, we cannot find your details. We would be grateful if you could let us know which of our email addresses you have been receiving these communications from so we can look into this further. You can share these directly with our Data Protection team by sending an email to dataprotection@evelyn.com.

The privacy and use of your personal information is very important to us. Our privacy notices are available to view here: https://www.evelyn.com/legal-compliance-regulatory/privacy-notices/

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Great support from Lee MacDonald on my Financial Plan

Worked with Lee MacDonald from the Nottingham office on a financial plan for retirement and especially the best / most tax efficient way to take retirement income from my various pensions. The service was very professional, in-depth, covered things I hadn't thought of and modelled various options & outcomes. Lee was great and explained the complexities and answered my many questions very clearly. Well worth the fees.

1 December 2022
Unprompted review
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Reply from Evelyn Partners

Hi Jeff,

Thank you for taking the time to write such a positive review about Lee! We are delighted to hear you're happy with the service received.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Craig Review

We have known Craig for a long time, he having been our financial advisor through the rather numerous versions of what has now become evelyn partners. He is a very nice guy and, in our yearly meetings, has always given us as much time as we need to ask as many questions as we want no matter how basic. He has a skilled teacher’s ability to explain complex financial situations in ways that lay persons like us can understand, while also explaining the possible dangers of over-simplification. A couple of years back, we switched our savings to green investments, and Craig and his assistant Jake were very helpful on that front also. Craig has also been careful to check for possible changes in our financial needs as we both get older. Overall, we would happily award him five stars. And what is more, the dog greatly likes him also.

7 February 2023
Unprompted review
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Reply from Evelyn Partners

Hi John,

We are grateful for your kind words and to hear Craig has provided you with exceptional service. Surely there's no higher seal of approval than winning over the family dog!

Thanks,
The Evelyn Partners team

Rated 4 out of 5 stars

Good working relationship

We first met with Craig Richards and staff at Evelyn Partners, Nottingham (previously Tilney) in November 2019. Since then we have built a good working relationship with Craig planning our financial strategy and with Chris Moore from the Birmingham branch planning our investments. Craig is excellent at explaining complex financial matters verbally and in written reports. The teams are proactive and approachable and respond quickly to our queries and requirements when investing funds. It feels that we are closely involved with the management of our investments and gives us confidence that our funds are being actively and well managed.

11 January 2023
Unprompted review
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Reply from Evelyn Partners

Hi Jackie,

Thank you for taking the time to leave such positive feedback on your experience with Craig and Chris. It's wonderful to know the service they've provided has given you confidence in your financial matters.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Pension advice

I was recommended to the firm because I wanted to consider a specialist transaction: cashing out a final salary pension. For obvious reasons there's a high compliance threshold for doing this and Mark Turner at Evelyn has the necessary experience. I had initial conversations with 2 forms and decided to go with Evelyn on the basis of the quality of that first call. I have been entirely happy with the whole process. Mark was professional and patient throughout and everything went smoothly and was completed on time.

1 November 2022
Unprompted review
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Reply from Evelyn Partners

Hi Ted,

We're delighted to hear you chose to work with us based on the quality of the service you received early on. Thank you for taking the time to leave such a positive review of the service you've received from Mark.

Thanks,
The Evelyn Partners team

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