Euroflorist Reviews 

609
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, most reviewers were let down by their experience overall. Many customers frequently faced major delivery delays, stating that orders arrived several days late, missed important dates, or failed to show up at all. People also expressed deep frustration because the delivered floral items looked completely different from the website promotional pictures and felt significantly overpriced. Some reviewers were happy with timely deliveries, mentioning that specific bouquets arrived punctually and were kept in good shape inside secure packaging. Other consumers genuinely appreciated receiving nice items that brought joy to their family celebrations despite the overwhelmingly negative feedback from others.

What people talk about most

Delivery service

Consumers find delivery service to be consistently disappointing, reporting numerous instances of packages... See more

Product

Reviewers highlight negative aspects of product quality and presentation, noting that flowers frequently... See more

Order

Users describe profound disappointment with their order experiences, often highlighting severe delivery... See more

Quality

Customers consistently note negative experiences with quality, highlighting that the delivered arrangements... See more

Price

People report negative experiences with price, describing purchases as an absolute rip-off for what was... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Shouldn't be awarded any stars at all. Awful service, ordered for next day delivery arrived on day later so recepient not at work as Saturday and won't get flowers until Monday by then they wont be f... See more

Rated 1 out of 5 stars

My daughter ordered me some flowers for my birthday on 8th August but they didn't arrive. After several enquiries as to why they hadn't been delivered they eventually arrived on the 11th. They were... See more

Rated 1 out of 5 stars

So disappointed with this service. Had I of known they use evri I would never have ordered, it's always a questionable service. I ordered for next day to a place of business, evri delivered betwe... See more

Rated 1 out of 5 stars

Should have read the reviews before ordering from this company. Good news, flowers arrived on time. Bad news, they looked nothing like the advertisement, could have brought something much better from... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Information provided by various external sources

Vem vill du göra glad idag? Skicka blommor med Euroflorist!


Contact info

1.1

Bad

TrustScore 1 out of 5

609 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.1

All reviews

(609)

116 reviews in the last 12 months

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Rated 1 out of 5 stars

I wish my elderly mother had read these…

I wish my elderly mother had read these reviews before she sent me flowers. This company has no customer service. Sent to the wrong address and could not care less.
There are plenty of other good companies out there. Try Bloom & Wild they are excellent and do not let you down.

3 February 2025
Unprompted review
Rated 1 out of 5 stars

Take your money and don't deliver

Take your money and promise to deliver on a given date. They don't deliver and worst of all it is dreadful trying to make contact with them. I have tried for oevr 2 hours to talk to them, either by email, chat on line or calling. They don't have agents to talk to you. :-(

3 February 2025
Unprompted review
Rated 1 out of 5 stars

I am so angry

I am so angry! I ordered an arrangement with vase for condolences to a widow. They completely changed what I ordered because they couldn’t find a florist to provide what I bought! Then it arrived with a broken vase, and the widow showed me photos where it had been wrapped is a thin layer of bubble wrap!!!! So embarrassing!!!

31 January 2025
Unprompted review
Rated 1 out of 5 stars

expensive and very bad quality

expensive and very bad quality. tge delivery was fine but otger than the delivery everything else was very bad.
tge quality of the card was very bad extremely cheap... and tge flower sooo bad. nothing like the website. contacted them and they are not owning it. DO Not buy ! especially for a celebration or special occasion... greatly dissatisfied.

17 January 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE of this company they are rip off…

BEWARE of this company they are rip off Britain they should be on TV don’t use there products they not good for purpose and are not what I ordered and don’t deliver on time with out paid extras they are a scam con merchant the pictures on there website is not what they deliver

15 January 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE or pay thru “PayPal”

DO NOT USE THIS COMPANY! I ordered flowers, free chocs and a Baileys for my 98yr old mom for Dec 20th so she could enjoy them over Xmas, Dec 20 “delivery failed, second attempt same thing and third attempt was “rejected by customer!!” Impossible as they are a retirement hm open 24/7!!??They show a picture of a “prime” van on their messages but not sure if linked to Amazon as when I order directly from Amazon the deliveries are fine? Luckily I used “PayPal to pay thru my debit visa and paypal gave me an instant refund on calling while they investigated and later confirmed I was def entitled.

20 December 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE - DO NOT ORDER FROM THIS WEBSITE

BEWARE - DO NOT ORDER FROM EUROFLORIST!!!!

Falsely advertise products. Flower bouquets do not resemble anything like the ones they advertise on their website. Flowers dead within 2 days of delivery. Appalling customer service - not interested whatsoever with my complaint. Advertised as including FREE chocolates & these weren’t included either which is false advertising ☹️

10 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolute utter garbage

Absolute utter garbage. Worst service ever. STAY AWAY FROM THIS COMPANY. Shocking from 1st failed delivery right through to end failed delivery. Promise to refund after 2nd missed day. Still not refunded and we're into the 4th day now. Shambles DO NOT USE THIS TINPOT FIRM

Wouldn't let me give a zero rating

9 January 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a bouquet to be delivered too…

I ordered a bouquet to be delivered too my sister that has moved too hartlepool it was not delivered on Christmas eve as requested but they had the cheek too send me an email saying it had been delivered I spoke too my nephew that lives with my sister there was no delivery and he checked many times as its a gated house im not at all happy with this company

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst service and worst customer experience ever. Not reliable. Not responsive. I made the order in advance for a special date but did not arrive regardless the date of arrival was even one day before that date. Moreover, nobody responded, so I wasted money and wasted the gift. Resulted in the worst customer experience I could face.

23 December 2024
Unprompted review
Rated 1 out of 5 stars

had a terrible experience with…

had a terrible experience with Euroflorist.I ordered a bouquet for a special occasion, and what I received was completely disappointing.When I contacted customer service, they were unhelpful and dismissive.I will never order from this shop again, and I would not recommend them to anyone

23 December 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful experience

Absolutely awful experience! The flowers I received were wilted, lifeless, and nothing like what was advertised. They looked like they had been sitting in a corner for days—completely embarrassing for a special occasion like my anniversary. I would never recommend this florist to anyone. Total waste of money!!!

23 December 2024
Unprompted review
Rated 1 out of 5 stars

I ordered paid and paid premium service…

I ordered paid and paid premium service for roses to be delivered to my wife for our anniversary. She finished work at 5pm the flowers were left in her work doorway at 7.30pm. I find this insulting and will never use this service again.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

Bad bad service

Bad bad service! They call it personal bit don’t notice a doulble order I made by mistake. Plus I needed the flowers delivered on a certain day and payed for eztra service and the flowers were not there! How dare this service be active in The Netherlands where flower delivery is a standard service?

11 December 2024
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

My mum ordered me some flowers from this company on15th November next day delivery, they were being delivered by yodel nothing came and still showing on tracking as at depot. I can't blame euroflorist for this but my mum contacted them Monday 18th and they said would send out another bouquet so not only had I had to wait in for nothing on the Saturday had to do this again on the Tuesday. This time flowers turned up but I have noticed by their website and how much my mum paid she ordered a large and were resent a small but when I got a message from asking if I liked the card, was no card with flowers which had a very personal and sentimental message on, I had to read on a what's app message sent by mum! Shocking service will never use again

18 November 2024
Unprompted review

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