Euroflorist Reviews 

609
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, most reviewers were let down by their experience overall. Many customers frequently faced major delivery delays, stating that orders arrived several days late, missed important dates, or failed to show up at all. People also expressed deep frustration because the delivered floral items looked completely different from the website promotional pictures and felt significantly overpriced. Some reviewers were happy with timely deliveries, mentioning that specific bouquets arrived punctually and were kept in good shape inside secure packaging. Other consumers genuinely appreciated receiving nice items that brought joy to their family celebrations despite the overwhelmingly negative feedback from others.

What people talk about most

Delivery service

Consumers find delivery service to be consistently disappointing, reporting numerous instances of packages... See more

Product

Reviewers highlight negative aspects of product quality and presentation, noting that flowers frequently... See more

Order

Users describe profound disappointment with their order experiences, often highlighting severe delivery... See more

Quality

Customers consistently note negative experiences with quality, highlighting that the delivered arrangements... See more

Price

People report negative experiences with price, describing purchases as an absolute rip-off for what was... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Shouldn't be awarded any stars at all. Awful service, ordered for next day delivery arrived on day later so recepient not at work as Saturday and won't get flowers until Monday by then they wont be f... See more

Rated 1 out of 5 stars

My daughter ordered me some flowers for my birthday on 8th August but they didn't arrive. After several enquiries as to why they hadn't been delivered they eventually arrived on the 11th. They were... See more

Rated 1 out of 5 stars

So disappointed with this service. Had I of known they use evri I would never have ordered, it's always a questionable service. I ordered for next day to a place of business, evri delivered betwe... See more

Rated 1 out of 5 stars

Should have read the reviews before ordering from this company. Good news, flowers arrived on time. Bad news, they looked nothing like the advertisement, could have brought something much better from... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Information provided by various external sources

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Contact info

1.1

Bad

TrustScore 1 out of 5

609 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.1

All reviews

(609)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please do not buy from them

Please do not buy from them. Ordered large bouquet but I was shocked when I saw the size of the flower. Would have just gotten one from a supermarket. Scam!

22 November 2024
Unprompted review
Rated 1 out of 5 stars

I purchased from this company and would not use again did…

I purchased from this company and did get what I paid for. Received cheaper flowers the box of chocolates only had 3 in the box. Didn't receive vase which of course was paid for. After contacting them there was no response. Totally disappointed as they took payment but did not deliver what was paid for. I will not use them again

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Very satisified customer

I am so glad I did not read the reviews before I used this company as I had to send flowers rather quickly. My experience from ordering the flowers, value for money and prompt response was a very positive one. They were delivered on time by Amazon delivery. I was updated regularly on the delivery process. My friend said they were beautiful flowers and well presented. Would use this company again.

15 November 2024
Unprompted review
Rated 1 out of 5 stars

Probably should have checked reviews…

Probably should have checked reviews here before ordering. I ordered for my sister's wedding anniversary bouquet 3 weeks before planned date. Flowers not delivered, they couldn't find my order, then it was marked as delivered (not delivered), bs email that they have success rate of 95% for next day delivery and offering discount for next order ( definitely never will I order from them again). They did refund me. But I had to ask my sister if flowers were ever delivered, spoiling surprise. It was their 10 years wedding anniversary, the moment was ruined. Absolutely the worst service.

25 October 2024
Unprompted review
Rated 1 out of 5 stars

Company is useless and has no customer…

Company is useless and has no customer service. The flowers I ordered were not delivered but marked as refused and they are refusing to refund my money or redeliver. How can this even be possible?? You have taken my money and not given me an option to even collect my flowers from a depot. Literally daylight robbery. Wouldn’t recommend this company to my worst enemy.

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Dont use

Dont use. They used Yodel to deliver, which takes 3 days of sitting in a box with delivery up to 9pm; they were almost dead. My husband ordered 2 weeks before our anniversary to make sure they would be delivered on time. Disgusting service. Google a local independent florist and get them to deliver.

31 October 2024
Unprompted review
Rated 1 out of 5 stars

Flowers never arrived

In fairness I thought I was using Intaflora. Started very well, site was easy to use all the way through to payment, but the flowers never arrived, ending up getting a refund, won't use again

4 October 2024
Unprompted review
Rated 1 out of 5 stars

Just about as poor as it gets.

Just about as poor as it gets.
Ordered flowers, by the time they arrive they will have spent 4 days in a box, but after hiding behind a standard generic email apologising without apologising finally got another anonymous response.
Apparently this is acceptable to a company who deliver flowers.
What a waste of money and effort.
Now I have to buy another present to make up for their incompetence

21 October 2024
Unprompted review
Rated 1 out of 5 stars

They won’t deliver your flowers on time

I ordered flowers that I needed delivered urgently. When selecting a delivery option, two options were shown (15th for Standard, 16th for Premium). Naturally I picked the sooner of the two as these were needed yesterday.
They dispatched at 7pm on the 15th and are now late. The recipient is now out of the country, so they’re being delivered to her house despite her not being there. Total waste of money.

Don’t bother contacting customer service - they wouldn’t know accountability if it was spelt out on the floor in flowers. Go to interflora, moonpig, anywhere else….. who might actually deliver on time.

15 October 2024
Unprompted review
Rated 1 out of 5 stars

absolute trash

absolute trash(bs). I ordered a same day delivery flower early in the morning and I was informed they can’t do it??!!!! How are you selling “same day delivery” flowers when you can’t. SOO STUPID.. paid so much for it and they didn’t even offer any discounts. I still had to continue with the price I paid and they weren’t even going to make the bouquet I chose.. They instead told me they’re going to make a different flower and didn’t even look good. 😡😡😡😡😡😡

3 October 2024
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

I was absolutely gobsmacked at the flowers that got delivered to my mum and dad on Saturday. I spent £30 and all they got was a handful of flowers that they then had to arrange in a small vase. I will not be using this company again.

21 September 2024
Unprompted review
Rated 1 out of 5 stars

Wilted Flowers & broken off flower heads

Flower delivery to Belgium: Although I was home, delivery service never rang the doorbell & flowers were delivered to a nearby Parcel Shop pick-up. Fetching them immediately they were wilted (without humid protection around stems), broken off flower heads and the message was typed on a torn piece of paper

13 September 2024
Unprompted review
Rated 1 out of 5 stars

I am shocked

I am shocked. I sent my elderly mother a bouquet of flowers from a florist for her 93rd birthday and what she got was a few shaggy flowers like you'd get from a supermarket and worth less than 10 euros. She was a florist herself and was absolutely disappointed. I now stand there in front of the family like an idiot. Speechless... what a waste of money.

5 September 2024
Unprompted review
Rated 1 out of 5 stars

Getting items on time

Flowers ordered for a birthday today 30/08/2024 . First of all the courier said the item would not be delivered until 31st . It is now 18.50 on the 30th and still no flowers, will not use this company again.

30 August 2024
Unprompted review
Rated 1 out of 5 stars

Ordered an Anniversary bouquet for Daughter

Ordered an Anniversary bouquet for my Daughter and Son in Law and paid extra for a 'guaranteed delivery date' and a 'large bouquet'. It did not arrive on the day which was very upsetting and the next day I received an email stating that they would not be able to deliver on the requested date (hindsight or what?). The bouquet? was delivered the following day, but instead of the expected LARGE bouquet, it was a small bunch (5 buds) of roses. This is a scam operation that you should avoid if you care about the person you are sending too. Best wishes to you all

26 August 2024
Unprompted review
Rated 1 out of 5 stars

My experience with this company

I just made an trustpilot account to leave this review. I ordered one for my gf and they said it is delivered to my gf and they said she took it. and it was a lie. idk how they can just say that stuff but I wanted it to be nice cute surprise but now it bcame work for me and my gf. so thank you and I tried to contact the customer support and their bot is giving me the same answer over and over and its in some language and there is no langauge change button. quality of the service is non existing pretty much. paid like 60 euros

22 August 2024
Unprompted review

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