Euroflorist Reviews 

I will never use this service again. I ordered a "Premium" level size bouquet of flowers. The picture had 15 large roses, and several small roses, and greens. While delivery was timely, what my Valentine actually got was 5 roses and greens. For a price of over 70 Euros. I was RIPPED OFF.

Took my order. Confirmed my order. Told me the day later they couldn't meet the order, making it too late to order from elsehwere. Order form adds an additional unasked for item on the order, asks you to create an account to remove - and then won't let you remove it. Parasitic drop-shippers.

Made an order to have flowers delivered for my anniversary, paid next day delivery and booked within the cut off time frame. It's a day later and nothing has arrived and I'm waiting on tracking details. I requested a refund and cancellation , was sent a series of scripted emails and offered £5 off next order code.

Flowers never arrived and the response from customer service showed they didn’t care. Still waiting for a refund. Appalling.

I should have read the reviews before ordering. Although the order arrived on time, the flowers were nothing like the picture. I ordered mixed pastels but only received white. Also the number of flowers was nothing like the expectation from the photo. Never again!

All employees of this company should be ashamed and embarrassed to work for such a fraudulent and disgusting organisation

Worst experience ever and blatant fraud. I paid 40£ for flowers bday card and chocolates. Chocolates weren’t sent and then I tried three times to address the issue and instead of a resolution the most obnoxious rude and annoying responses came back from three of customer service (sic) associates who are nothing but petty thieves. Instead of an apology and owning their mistake I was blamed for not reading the fine print that said apparently that there won’t be any refund no matter what. Truly Disgusting service and I will write negative reviews on every possible portal and not give up anytime soon. Even your fraud CEO didn’t bother to acknowledge or reply to my request and finally I was told that as a special feature 2£ would be refunded which I refused and asked the company to keep it seeing that they are so hard done by and greedy to a fault like mean beggars.

Keep in mind that a satisfied customer tells three people about the positive experience but a dissatisfied customer tells between 8-80.

Put a order in on the 12th of January for flowers to be delivered for the 19th of January for a 40th birthday on the 20th of January got a email off evri on the 19th saying sorry your delivery date has been changed we will email u when they are out for delivery we are now on the 21st of January still no update no flowers if your wanting your flowers to be delivered pls keep away from this company let me down big time n someone’s big day mad is a understand emailed the company for a full refund will never use again I wish id of read the reviews before I put in my order paying £10 delivery and still can not be delivered on time shocking !!!

Worse service ever. Flowers delivered 3 days after delivery date and unfortunately very bad quality flowers . I felt so ashamed in front of my friend because it was his birthday and the flowers looked horrible. I have never ever again order from this place .

Ordered 5 days in advance for a birthday, still arrived one day late. Ruined the surprise
Don't use this shop unless time is not an important factor for you!

they are bad in everything
this kind of business built on trust the gift it will arrived but no never
if they just send it by DHL and finish the story
bad bad company

Appalling flowers sent, a waste of money - they arrived dead

This company feels like a total scam – terrible quality flowers and false I ordered flowers from Euroflorist for my wife’s birthday, and this has been one of the worst online shopping experiences I’ve ever had.

The delivery was supposed to arrive on 4th January between 2–4pm according to Evri. I waited the entire day, even until 10pm, and still nothing arrived. There was no proper notification about the delay. The flowers were not actually delivered until around 2pm the following day.

But the worst part is the quality of the flowers. When my wife opened them, she said they already looked “a bit dead.” Some petals were dry, damaged and even broken. The bouquet looked NOTHING like the website photos and absolutely did NOT feel fresh. Considering they advertise a 7-day freshness guarantee, this is completely unacceptable.

So not only was the delivery late, the product itself was poor quality and misleading compared to the pictures online. This whole experience honestly feels like a scam operation, and I truly believe companies like this should be held responsible for such behaviour.

I will never order from Euroflorist again and would strongly warn others to avoid them.advertising

This is one of the worst companies I have ever dealt with. I paid £6.99 for next-day delivery for flowers ordered for my daughter’s birthday, but they did not arrive on time. By the time the flowers were eventually delivered, we had already gone out for her birthday.

Trying to contact customer service was extremely frustrating — the support was poor and felt very dismissive, with no real concern shown. To make matters worse, I was also charged for a card that I did not purchase. When I raised this issue, I was told I had ordered it, which I know is not true.

Overall, the service was disappointing from start to finish. I would not recommend ordering from Euroflorist if you expect reliable delivery or decent customer service.

Failed to deliver, got bombarded with emails which I replied to instantly but nothing got shipped.
Seems to be a breakdown from the central booking to the local delivery florist.
Would not use again...

Rubbish, paid a premium delivery fee to get on a specific date for wife's birthday - failed...

I could buy petrol station flowers at a fraction of the cost that look better then these, avoid at all costs....... Never again will I get these, at least with intaflora you pay more but they are so much better! Again AVOID!!

Avoid!

Ordered flowers on the 16th for next day delivery. Failed delivery. After many emails and 2 more failed deliveries. Requested a refund.
Received refund after 9 days & many emails. Useless shower.

The gift of flowers we received were in poor condition when we received them with nothing wrapped around the stems to keep them moist.
Thankfully they revived a little with water and we enjoyed them for a week.
However there was no card so we did not know who they came from.
After some days we found out who gave them. There should have been a card inside. What a shame that we never got the the lovely message they had asked to be included.
From the experience of the receiver of the flowers, I would never use this company.

The flowers look nothing like the pictures on website,I expect a little exaggeration but not that much,we spent £200 on flowers for elderly family members,one of the bunches turned up when my mum was in bed asleep!!they should have arrived in the daytime as we paid premium delivery,they were for her birthday,my aunt sent me a picture of her bunch,I was embarrassed to be honest,get better flowers in tesco,customer service is non existent.never again

Should have read the reviews before ordering from this company. Good news, flowers arrived on time. Bad news, they looked nothing like the advertisement, could have brought something much better from my local petrol station at a fraction of the price. Embarrassed to have sent them. Avoid this company.