Shouldn't be awarded any stars at all. Awful service, ordered for next day delivery arrived on day later so recepient not at work as Saturday and won't get flowers until Monday by then they wont be f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Vem vill du göra glad idag? Skicka blommor med Euroflorist!
Contact info
Malmö, Sweden
- euroflorist.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a large bouquet for Mother’s…
I ordered a large bouquet for Mother’s Day and received 10 flowers in it and that’s all, Ridiculous price for such rubbish flowers and very little. Never buy from here!!!!
Daylight robbery
I should've came on trustpilot before ordering off these. Payed to be delivered on a certain date (mothers day) they came a day early which my mum signed for the flowers. 2nd i ordered medium flowers, barely any flowers in there. Should be ashamed of themselves. £48 for flowers you'd get from tesco for a £5.
Same day order turned into 3 days delivery
Ordered flowers for same day delivery. Got confirmation then everything went downhill. I was sent an email at 16:06 saying the bouquet I had picked wasn’t available and I needed to accept an alternative cheaper bouquet by 16:00…. My order was eventually delivered 3 days later. I’m never using them again. Very disappointed. They don’t deliver to their promises!!!
DO NOT ORDER
I ordered a €70 bouquet from Euroflorist as a gift. Unfortunately, the arrangement delivered looked significantly different from the product advertised on their website and was clearly of much lower quality.
The flowers appeared sparse and underwhelming compared to the full, vibrant arrangement shown online. This was particularly disappointing as it was purchased as a gift for a special occasion.
I submitted a complaint with photographic evidence. However, rather than addressing the clear quality discrepancy, my complaint was rejected solely on the basis that it was not submitted within their internal timeframe.
While I understand companies have policies, this does not change the fact that the product delivered did not match what was advertised. I would have expected a fair review of the quality issue rather than a procedural rejection.
Very disappointing customer service and not the standard I would expect when spending €70 on flowers.
I would not order again.
This company is fraudulent
This company is fraudulent and operates as a scam. I am taking legal action. I made the mistake of not checking reviews before ordering flowers for my sister; the order was never delivered, and the company has completely stopped responding. I urge everyone to report them to the cyber police. Such dishonest conduct is unacceptable. I am outraged by this experience. These individuals should be held criminally liable for their deception.
Spoilt my Valentines Day
Same as others...spoilt my Valentines day ...I gave them 1 week notice on a delivery of flowers for my wife...nothing turned up and was constantly lied to. Ive now received an email stating that they will send me a full refund...let's see if this can be delivered as nothing seems to be getting delivered by this lot!!
DO NOT USE THIS COMPANY!!
DO NOT USE THIS COMPANY!!! Absolutely appalling service in-fact you get no service at all. Flowers have not been delivered, I contacted customer service I did get a reply saying 1-2 days delivery but this was now 3 days with no delivery. They offered me a £5 voucher to use against another order… laughable..I wouldn’t order from them if they were the last company going!
Total scammers and I will be contacting trading standards! Absolutely appalling
Are you kidding me
Are you kidding me?
This is a complete nightmere:
Spend 80EUR to buy my mom a birthday flower bouquet, but it came with 5 roses
Ruined valentines day for my wife
Ruined valentines day as we ordered in time and promised then cancelled by them after 4pm means nowhere open. Thankfully I have a understanding wife
Absolute rubbish
Absolute rubbish, don’t even waste your time or money. You could pick better looking weeds from your garden and make someone’s day.
Ordered flowers to come Valentine’s Day…
Ordered flowers to come Valentine’s Day a day later still not arrived! Complained and was offered a £5 credit! As if I’d ever spend another penny with them! Disgusting service🤬
Terrible product and service!
The flowers I ordered were 24 hours late arriving despite the additional cost of guaranteed delivery on the chosen day.
When they finally arrived, the flowers were terrible.... awful value for money.
I will not use this company again!
Never got delivered
I ordered flowers for someone on Valentines day and paid + 10euros for it to be delivered on this occasion, but it never came to my lover 💔 like a fool I was checking delivery status 50 times yesterday , but after preparation it never got delivered… they better send 3 buckets of flower as a contribution for ruining my surprise on this special day.. but so far, no reply about their failure:((((
Highly unscrupulous company
Highly unscrupulous company. I wonder why it still exists. Was expecting next day delivery, that never happened. Then two days later I received and email from third party courier stating that they are unable to deliver my order and I must contact the supplier. Sent an email and still waiting for response. What a waste of money, time and effort. They must be shut down. I wonder if I will even get my refund. Total scammers
Valentines day flowers did not arrive
Valentines day ruined for my other half. Paid extra to be delivered before lunchtime. Flowers never turned up!!! So angry and feel terrible for my order half who ended up with nothing from me for Valentines day. This company should not be allowed to operate as a business!!!! Please I urge people not to use this company!!!
Delivered at 9:30 pm
Delivered at 9:30 pm, which is frankly late if you’re ordering for Valentine’s Day. Instead of one big bouquet (as ordered), there were two smaller ones for some reason. The number of roses are the same, but what 2?!
1 star is too much for this shambolic…
1 star is too much for this shambolic company. Ordered flowers to be delivered directly from the local florist on Valentine’s Day… you know, the day that the majority of the UK send flowers to loved ones…. A time when florists should expect high demand and prepare for it…
Well, 3:50PM on the day of delivery I get a scripted email explaining they didn’t expect the level of demand they saw, couldn’t fulfil my order and gave a £5 site credit…. Considering I’ll never be using their site again, I feel insulted at their form of compensation.
I would urge everyone to avoid this company at all costs, they are not fit for purpose!!!
Please do yourself a favour and find another company
Guys, if you want to make you and the person that you sent the flowers unhappy and stressed, then please buy from here. Then while trying to explain the problems related to your delivery to robots, you can come and re-read the experiences here.
total waste of money,would,nt have paid…
total waste of money,would,nt have paid more than a fiver,some of them were withered,card was a piece of folded A4 paper and 3 chocolates
Buyer Beware
Ordered the 'standard roses' option. Description defined it as a 'bunch'. The picture of the 'standard roses' option clearly shows 12 roses inferring that is what will be sent. Received 7 instead. Deceptive advertising; I will file a claim with my credit card company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








