Euroflorist Reviews 

608
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 103 reviews, most reviewers were let down by their experience overall. People experienced major delivery delays, with many paid next-day orders arriving several days late, completely ruining special occasions and leaving recipients empty-handed. Consumers frequently complained about poor flower quality, stating that bouquets looked nothing like the online website pictures and appeared withered or dying upon arrival. Though some customers noted that certain orders arrived punctually and were fresh, the overwhelming feedback reveals widespread frustration with overpriced items and unresponsive support. Buyers also mentioned receiving tiny boxes of chocolates and missing items that completely failed to match what they originally paid for.

What people talk about most

Delivery service

Clients share negative opinions on delivery_service, expressing widespread frustration with missed deadlines... See more

Product

Reviewers mention negative feedback about product quality, noting that arrangements look nothing like the... See more

Order

Customers had negative experiences with their orders, frequently reporting that deliveries arrived late or... See more

Quality

Consumers find quality to be disappointing, consistently reporting that flowers arrive wilted, half-dead, or... See more

Price

Customers consistently note negative experiences with price, describing the purchases as very poor value.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Shouldn't be awarded any stars at all. Awful service, ordered for next day delivery arrived on day later so recepient not at work as Saturday and won't get flowers until Monday by then they wont be f... See more

Rated 1 out of 5 stars

My daughter ordered me some flowers for my birthday on 8th August but they didn't arrive. After several enquiries as to why they hadn't been delivered they eventually arrived on the 11th. They were... See more

Rated 1 out of 5 stars

So disappointed with this service. Had I of known they use evri I would never have ordered, it's always a questionable service. I ordered for next day to a place of business, evri delivered betwe... See more

Rated 1 out of 5 stars

Should have read the reviews before ordering from this company. Good news, flowers arrived on time. Bad news, they looked nothing like the advertisement, could have brought something much better from... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Information provided by various external sources

Vem vill du göra glad idag? Skicka blommor med Euroflorist!


Contact info

1.1

Bad

TrustScore 1 out of 5

608 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.1

All reviews

(608)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Daylight robbery

I should've came on trustpilot before ordering off these. Payed to be delivered on a certain date (mothers day) they came a day early which my mum signed for the flowers. 2nd i ordered medium flowers, barely any flowers in there. Should be ashamed of themselves. £48 for flowers you'd get from tesco for a £5.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Same day order turned into 3 days delivery

Ordered flowers for same day delivery. Got confirmation then everything went downhill. I was sent an email at 16:06 saying the bouquet I had picked wasn’t available and I needed to accept an alternative cheaper bouquet by 16:00…. My order was eventually delivered 3 days later. I’m never using them again. Very disappointed. They don’t deliver to their promises!!!

25 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER

I ordered a €70 bouquet from Euroflorist as a gift. Unfortunately, the arrangement delivered looked significantly different from the product advertised on their website and was clearly of much lower quality.
The flowers appeared sparse and underwhelming compared to the full, vibrant arrangement shown online. This was particularly disappointing as it was purchased as a gift for a special occasion.
I submitted a complaint with photographic evidence. However, rather than addressing the clear quality discrepancy, my complaint was rejected solely on the basis that it was not submitted within their internal timeframe.
While I understand companies have policies, this does not change the fact that the product delivered did not match what was advertised. I would have expected a fair review of the quality issue rather than a procedural rejection.
Very disappointing customer service and not the standard I would expect when spending €70 on flowers.
I would not order again.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

This company is fraudulent

This company is fraudulent and operates as a scam. I am taking legal action. I made the mistake of not checking reviews before ordering flowers for my sister; the order was never delivered, and the company has completely stopped responding. I urge everyone to report them to the cyber police. Such dishonest conduct is unacceptable. I am outraged by this experience. These individuals should be held criminally liable for their deception.

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Spoilt my Valentines Day

Same as others...spoilt my Valentines day ...I gave them 1 week notice on a delivery of flowers for my wife...nothing turned up and was constantly lied to. Ive now received an email stating that they will send me a full refund...let's see if this can be delivered as nothing seems to be getting delivered by this lot!!

14 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!! Absolutely appalling service in-fact you get no service at all. Flowers have not been delivered, I contacted customer service I did get a reply saying 1-2 days delivery but this was now 3 days with no delivery. They offered me a £5 voucher to use against another order… laughable..I wouldn’t order from them if they were the last company going!

Total scammers and I will be contacting trading standards! Absolutely appalling

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish, don’t even waste your time or money. You could pick better looking weeds from your garden and make someone’s day.

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible product and service!

The flowers I ordered were 24 hours late arriving despite the additional cost of guaranteed delivery on the chosen day.
When they finally arrived, the flowers were terrible.... awful value for money.
I will not use this company again!

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Never got delivered

I ordered flowers for someone on Valentines day and paid + 10euros for it to be delivered on this occasion, but it never came to my lover 💔 like a fool I was checking delivery status 50 times yesterday , but after preparation it never got delivered… they better send 3 buckets of flower as a contribution for ruining my surprise on this special day.. but so far, no reply about their failure:((((

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Highly unscrupulous company

Highly unscrupulous company. I wonder why it still exists. Was expecting next day delivery, that never happened. Then two days later I received and email from third party courier stating that they are unable to deliver my order and I must contact the supplier. Sent an email and still waiting for response. What a waste of money, time and effort. They must be shut down. I wonder if I will even get my refund. Total scammers

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Valentines day flowers did not arrive

Valentines day ruined for my other half. Paid extra to be delivered before lunchtime. Flowers never turned up!!! So angry and feel terrible for my order half who ended up with nothing from me for Valentines day. This company should not be allowed to operate as a business!!!! Please I urge people not to use this company!!!

14 February 2026
Unprompted review
Rated 2 out of 5 stars

Delivered at 9:30 pm

Delivered at 9:30 pm, which is frankly late if you’re ordering for Valentine’s Day. Instead of one big bouquet (as ordered), there were two smaller ones for some reason. The number of roses are the same, but what 2?!

14 February 2026
Unprompted review
Rated 1 out of 5 stars

1 star is too much for this shambolic…

1 star is too much for this shambolic company. Ordered flowers to be delivered directly from the local florist on Valentine’s Day… you know, the day that the majority of the UK send flowers to loved ones…. A time when florists should expect high demand and prepare for it…

Well, 3:50PM on the day of delivery I get a scripted email explaining they didn’t expect the level of demand they saw, couldn’t fulfil my order and gave a £5 site credit…. Considering I’ll never be using their site again, I feel insulted at their form of compensation.

I would urge everyone to avoid this company at all costs, they are not fit for purpose!!!

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Ordered the 'standard roses' option. Description defined it as a 'bunch'. The picture of the 'standard roses' option clearly shows 12 roses inferring that is what will be sent. Received 7 instead. Deceptive advertising; I will file a claim with my credit card company.

13 February 2026
Unprompted review

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