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Rated 1 out of 5 stars

I ordered flowers with a box of chocolate Only the flowers were delivered The flower shop has forgotten to deliver it The told me “ no problem, we will deliver tomorrow “ I’d like if you... See more

Rated 1 out of 5 stars

I ordered two floral arrangements from Euroflora, spending a total of €217 (“Kate” and “Infinito”). I chose them carefully based on the pictures and descriptions shown on their website. Wha... See more

Rated 1 out of 5 stars

I ordered 2 bouquets and I gave them plenty of time I ordered 2-3 weeks in advance! What my grandmother received and I paid 144$ per bouquet and received what looked like a child picked from a groce... See more

Rated 5 out of 5 stars

Excellent and very professional company! Easy to order online, delivered flowers to Italy the next day, great price and delivery service, wide selection of beautiful flowers. Contacted them if the flo... See more

Company details

  1. Flower Delivery

Written by the company

Recensioni


Contact info

1.7

Bad

TrustScore 1.5 out of 5

445 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was eccellent

My experience was eccellent. I really appreciated knowing what was going on my order-right from the beginning of putting in the order to delivery. Very fast and good service. I think they are among the most famous and best that offer these services

14 November 2019
Unprompted review
Rated 1 out of 5 stars

Flowers never arrived

Flowers never arrived, refund was never done. This company is a SCAM, they advertise with the name of local florists but those local florist has no knowledge that they are using their name. This is an order gatherer company with fake reviews.

11 November 2019
Unprompted review
Rated 5 out of 5 stars

This is the best service i have ever…

This is the best service i have ever used! Ordered the flowers late in the afternoon and they arrived within 2 hours of my order. Beautiful flowers and my recipient was very happy! Will use this service again and recommend to everyone!

6 November 2019
Unprompted review
Rated 1 out of 5 stars

flowers didn’t arrieve

I ordered some flowers for a birthday present on a sunday. I chose Euroflora because they delivered on sunday (allthoug paying extra for this). After they confirmed me the order, on the date, they send me an email saying they had to send the flowers next day (since locals were closed). They didn’t give me a solution and weren’t sorry at all. My sister didn’t have the flowers for her birthday since they weren’t able to make the service I purchaded. Totally a very poor and unacceptable service.

4 November 2019
Unprompted review
Rated 5 out of 5 stars

Tank you

Tank you. My cousin sent a picture of the flowes at the funeral and the arrangement looked lovely. You made it very conveniet to order from here in the US.

6 October 2019
Unprompted review
Rated 5 out of 5 stars

Thank you very much for excellent…

Thank you very much for excellent service! The flowers were fresh and beautiful! It was delivered to Italy from USA in time! I will definitely use the company again and highly recommend for everyone!
Irina Demidova.
Thanks guys for the wonderful job👏👏👏👏👏👏

26 September 2019
Unprompted review
Rated 5 out of 5 stars

Flowers delivered to Italy

I used Euroflora for sympathy flowers when our Uncle passed away in Italy. The customer service was fantastic. Very prompt and personal service. Highly recommend and would use again

10 August 2019
Unprompted review
Rated 1 out of 5 stars

Cancelled my order at short notice

Cancelled my order at short notice

Ordered flowers for mothers day a month in advance. They emailed me on the day at 3pm to say they didn't deliver to the address I requested. I emailed back saying I want to make a formal complaint and have received no response. Not impressed.

15 May 2019
Unprompted review
Rated 1 out of 5 stars

Terrible service.

Terrible service.
The flowers were for my aunt who had just lost her husband.
My message was not transcribed correctly - most was missing. My name was spelt wrong. The flowers were changed from what I ordered and the price changed depending on which computer my husband I used to order - went up x2
Do not use this company
I have asked for a refund but not granted although the person I spoke with seemed sympathetic

12 February 2019
Unprompted review
Show reviews in all languages. (445 reviews)

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