Incredible prices and a fantastic website. Bought stuff hugely less £ than other websites. What a gem of a site. Def ordering more. My items arrived swiftly, well packed were good quality. As my part... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Eureka is a really easy to use website and they seem to have just about everything for your medical needs. My order was delivered within a couple of days and was a quality that you expect. The wound... See more
Company replied
I recently ordered from Eureka Direct, and I’m genuinely impressed with the experience. The quality of their service stands out — everything was handled with care, professionalism, and attention to de... See more
Company replied
Excellent service. Ellie doubled checked the order to confirm before dispatching as it was a large order. I really appreciated this as I had over ordered a item and Ellie was able to amend and resend... See more
Company replied
Company details
- Medical Supply Store
- First Aid Station
- Hospital Equipment and Supplies Store
- Safety and Work Wear Store
- Safety Equipment Supplier
About Eureka Direct.co.uk
Written by the company
Eureka Direct
Written by the company
- First aid supplies & infection control products.
- Eureka Direct pride themselves in excellent customer service and that's why all of our happy customers such as Lush and Paulton's Park, keep returning for more. With the largest supplies of first aid in the UK we'll be surprised if you don't find what you are looking for!
30 DaGuarantee!
FREE delivery on all orders!
We also offer free gifts and a 100% no quibble guarantee!
Contact info
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, United Kingdom
- 0800 358 0085
- beth.mckenna@poolebayholdings.co.uk
- eurekadirect.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Great service and products
18 June 2026
Reply from Eureka Direct.co.uk
We appreciate your kind words! We are delighted to hear you enjoyed our service and products.
Kind Regards,
Eureka Direct Customer Service Team
Delivered quickly and packed very well
Delivered quickly and packed very well. Delighted with all aspects.
17 June 2026
Reply from Eureka Direct.co.uk
We are so glad to hear you were delighted with your recent delivery and all aspects of your experience. Thank you for your kind words, Karen.
Kind Regards,
Eureka Direct Customer Service Team
Fast and efficient
15 June 2026
Reply from Eureka Direct.co.uk
Thank you so much for taking the time to review us.
We hope to see you again.
Kind Regards,
Eureka Direct Customer Service Team
Ordered and delivered next day.
15 June 2026
Reply from Eureka Direct.co.uk
Thank you so much for taking the time to review us. We hope to see you again.
Kind Regards,
Eureka Direct Customer Service Team
Quick delivery and great customer…
Quick delivery and great customer service.
(Thanks for the biscuits!!)
11 June 2026
Reply from Eureka Direct.co.uk
Thank you so much for your lovely feedback, Jo. We're so pleased to hear it, and you're very welcome for the biscuits!
Kind Regards,
Eureka Direct Customer Service Team
Excellent service and delivery.
10 June 2026
Reply from Eureka Direct.co.uk
We're happy to hear you had an excellent experience. Thank you for your positive feedback!
Kind Regards,
Eureka Direct Customer Service Team
Order was delivered swiftly.
10 June 2026
Reply from Eureka Direct.co.uk
We're glad your order arrived quickly. We appreciate your positive feedback.
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We are so glad to hear you had such a positive experience with us. Thank you for your kind words, Elizabeth!
Kind Regards,
Eureka Direct Customer Service Team
Great service.
9 June 2026
Reply from Eureka Direct.co.uk
We are so glad to hear you had such a positive experience with us. Thank you for your kind words, June!
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We're glad the delivery met your expectations. Thank you for your feedback.
Kind Regards,
Eureka Direct Customer Service Team
Really Quick Service
9 June 2026
Reply from Eureka Direct.co.uk
Thank you for your review, Jen. We are delighted to hear that you are pleased with our service.
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We're so glad you found our product to be a good value and that delivery was prompt. We appreciate your feedback.
Kind Regards,
Eureka Direct Customer Service Team
Everything from placing the order over…
Everything from placing the order over the phone to receiving the order on the day it was expected.
8 June 2026
Reply from Eureka Direct.co.uk
We are so happy to hear that your experience, from ordering to delivery, was excellent. Thank you for your wonderful feedback!
Kind Regards,
Eureka Direct Customer Service Team
First time I had ordered from Eureka
First time I had ordered from Eureka, but I was delighted with the excellent service. My order was dealt with so promptly.
I will be using them again. Thank you
5 June 2026
Reply from Eureka Direct.co.uk
We are so glad to hear you were delighted with our excellent service and prompt handling of your order. We truly appreciate your kind words and look forward to serving you again, June!
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We are so glad to hear you found our website easy to use and appreciated our fast delivery! Thank you for your kind words.
Kind Regards,
Eureka Direct Customer Service Team
Easy to order and very quick delivery
3 June 2026
Reply from Eureka Direct.co.uk
We're happy to hear you found ordering easy and delivery quick. Thank you for your feedback!
Kind Regards,
Eureka Direct Customer Service Team
Good service
Good service , free post in g is a huge help for medical bits !! Would use again
2 June 2026
Reply from Eureka Direct.co.uk
We're so glad to hear you found our service good and the free postage helpful! We appreciate your kind words, Rebekah, and look forward to serving you again.
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We're so glad to hear you had a great experience with our service and prompt delivery! Thank you for your kind words.
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We're glad you enjoyed your experience. We appreciate your positive feedback, Hilary!
Kind Regards,
Eureka Direct Customer Service Team
Easy and honest
1 June 2026
Reply from Eureka Direct.co.uk
Thank you for your review, Robert! We are delighted to hear that your experience with us has met expectations.
Kind Regards,
Eureka Direct Customer Service Team
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