I recently bought a sofa and armchair from a company in Lancashire, and as i live right down in Kent i was quite concerned to learn that delivery would be handled by a third party.I need not have worr... See more
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The service once delivery date had been agreed was seamless. The delivery drivers couldn’t do anymore. However , previous agreed delivery did not arrive in time hence I was out of the house. I wrote p... See more
Second time dealing with the delivery company / fella he is professional caring and knowledgeable and he remembered us from last delivery and asked after my dog who had been poorly .. that made my hea... See more
Company replied
I can not praise this delivery company enough Not only did the manager Dom went over & beyond he made sure my delivery came a day early. The items was for my daughters birthday Dom arranged for m... See more
Company replied
Company details
- Courier and Delivery Service
- Business to Business Service
- Courier Service
- Delivery Service
- Shipping Company
- Transportation Service
Written by the company
EU Fleet Solutions are not just another delivery company. We offer a full logistics solution, specialising in Two Man Delivery but also delivering thousands of parcels every day in a variety of sectors including electricals, home and garden, B2C and B2B. We are a family business born into logistics that deliver with care – and believe us, we really do care. Our team work hard to provide you an exceptional delivery service, offering a three-hour delivery window – room of choice for two man delivery, live delivery updates, a friendly and helpful delivery team and a passionate customer service team to support you from start to finish. Why EU Fleet Solutions? We care. It really is that simple. That’s why we manage our client’s products from start to finish – handling everything from the receipt of goods, storage, sortation and distribution. Your goods are safe with us. We operate from a centrally located head office in Birmingham with a secondary warehouse based in the North, allowing us to accommodate your national network with ease.
Contact info
Unit 2, Rear of 111-115 Great Bridge Street, B70 0DA, West Bromwich, United Kingdom
- 01215730320
- accounts@eufleetsolutions.co.uk
- eufleetsolutions.co.uk
Hi there
Hi there,
Our experience was very disappointing. We had to reschedule a delivery, and had to chase multiple times. In the end, I complained to DFS. This seemed to work
as within 2 days I was contacted with a new delivery slot, c. 3 weeks after the initial date.
I was told the drivers only visited our location evry 7-10 days!
The day before the delivery, we were contacted 3 times to change the delivery slot. On the day of the delivery we were phoned 1hr after our 3hr slot to say the drivers were running late.
Overall, a very poor service - I would not recommend using them!
5 September 2022
Delivery of Garden furniture
Delivery of Garden furniture, On time, Professional and no messing.
2 September 2022
Delivery was straight forward and…
Delivery was straight forward and driver very polite happy with the service
1 September 2022
Delivery was good and on time
Delivery was good and on time. Box was slightly damp at corners but it was raining, product wasn’t well packaged and not affected,
21 August 2022
Delivery men were on time
Delivery men were on time, very pleasant and polite and put the boxes exactly where we asked them to. The only downside is that it was raining at the time and they made no attempt whatsoever to clean/dry their shoes. The hallway and dining room floors were absolutely filthy by the time they left.
21 August 2022
Came on time and called me before…
Came on time and called me before arrival to let me know more specific time which was really helpful
17 August 2022
Very friendly service
16 August 2022
The delivery team were very polite and…
The delivery team were very polite and helpful.
They seemed to think that they weren’t supposed to unpack all the items even though the delivery note said unpacking was included. When I pointed this out, they did unpack the units.
16 August 2022
Pre delivery call at 06:15 on a saturday?????
Delivery was on the day I expected. But the pre-delivery call at 6:15 was fairly unreasonable on a saturday. This resulted in a 6:45 delivery - again on a saturday! The time slot was from 7 am onwards - so I wouldn’t have expected a call before 7.
14 August 2022
Kept informed and delivered as…
Kept informed and delivered as promised. Also the delivery time frame of 3 hours was much more reasonable than most other carriers.
12 August 2022
Very courteous and professional
Very courteous and professional!
Great job!
Alex, Edinburgh
10 August 2022
Driver was quite rude
Driver was quite rude, as he was in a hurry. HIs assistant more pleasant, but I had to help him carry one box some distance - not really what you expect when paying for delivery
6 August 2022
Professional and efficient
4 August 2022
Wonderful service
4 August 2022
Had a problem trying to rearrange…
Had a problem trying to rearrange delivery but on the whole well pleased with EU fleet, the two men who delivered the product were really good and efficient.
So on the whole pleased with the service
3 August 2022
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