After being disappointed because the charger item didn’t work properly, TALA was absolutely fair and send me right away a replacement device which is perfect. I have to say that’s a very profession... See more
Company replied
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See what reviewers are saying
Great service in a difficult time for transport and for any activity on the planet. Great bulbs, they are a present for my mother who’s in lockdown from the beginning of March: tomorrow she is 70... See more
Company replied
From the order to the delivery, the whole process went perfectly smoothly and I received my lamp in about week. The lamp came in a very protective package, was very easy to set up and is definitel... See more
Company replied
I ordered the Voroni III for my kitchen. It is a beautiful sculpture and a perfect piece of quality craftsmanship. The light is warm, ideal for a cozy autumn when the days are shorter and dark... See more
Company replied
Company details
Information provided by various external sources
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Contact info
25b Vyner Street, E2 9DG, London, United Kingdom
- +442030263246
- customerservice@tala.co.uk
- eu.tala.co.uk
4.7
Excellent
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I still waiting for an answer and a bill
23 July 2020
Unprompted review
Reply from Tala
Hi Sanchez,
I can see your order was completed in June. What was the answer you were waiting for? Please let us know how we can help resolve this for you.
Best wishes,
Graeme
Was an excellent experience
Was an excellent experience.
Very professional!!
Thank you.
16 July 2020
Unprompted review
Reply from Tala
Hi Maria,
Thank you for taking the time to get in touch. We are so pleased you had such a positive experience with Tala.
Josie
Team Tala
Amazing product
Amazing product. Good client service :) Got my products packaged beautifully within the delivery time window.
16 July 2020
Unprompted review
Reply from Tala
Hi Alishia,
What a great review! Thanks for taking the time to get in touch.
Have a great day.
Josie
Team Tala
Reply from Tala
Hi,
Thank you for the review. We are happy to hear you experienced a speedy delivery.
Have a great day
Josie
Team Tala
Vornoi III - customer service
I ordered 5 Veronoi III bulbs, just 4 arrived (wrong dispatch). Customer services reacted promptly (24 hours) and promised to send immediately.
Easy online experience with quick service support. Product delivery and package really nice.
17 June 2020
Unprompted review
Reply from Tala
Hi Dr G
Thank you for taking the time to tell us about your recent experience. It's great to hear we were able to resolve the issue quickly and you are satisfied with the outcome.
Have a great day
Josie
Team Tala
Quick delivery to Ireland
Quick delivery to Ireland, great quality product.
16 June 2020
Unprompted review
Reply from Tala
Hi Claire,
Thanks for the positive review. It's great to hear from a happy customer.
Have a great day
Josie
Team Tala
We ordered a lot of Tala products for…
We ordered a lot of Tala products for our living room in our new house. The delivery from UK to Belgium went very fast ( about a week or even less ) and we are very excited about the beauty and the look of the magnificent Tala collection.
2 June 2020
Unprompted review
Reply from Tala
Hi Stijn,
Thank you for the glowing review. It is always so wonderful to hear from a happy customer, we really appreciate you taking the time to get in touch.
Have a great day
Josie
Team Tala
Excellent quality and fast delivery
28 May 2020
Unprompted review
Reply from Tala
Hi Marek,
Thank you for the great review. We appreciate the feedback.
Have a good day
Josie
Team Tala
Perfect packaging
19 May 2020
Unprompted review
Reply from Tala
Hi Yvan,
Thank you for your review. We appreciate you taking the time to get in touch.
Have a great day
Josie
Team Tala
Reply from Tala
Thank you for your review, Mark! We appreciate the feedback.
Have a great day
Team Tala
Great selection
Great selection, products and responsiveness. Oder, payment and execution seamless and fast. Well done and keep going like this.
11 May 2020
Unprompted review
Reply from Tala
Hi Rudolf,
Thank you so much for the review - that really does mean a lot to us.
Best wishes,
Graeme
Reply from Tala
Hi Jan,
Thank you for taking the time to review your recent shopping experience with Tala. We are pleased to hear we were able to resolve your problem.
Have a great day
Team Tala
Great quality, good service
Great service in a difficult time for transport and for any activity on the planet.
Great bulbs, they are a present for my mother who’s in lockdown from the beginning of March: tomorrow she is 70 and home alone. The bulbs brighten her life and make a lighter electricity bill.
Tala is a win win situation
22 April 2020
Unprompted review
Reply from Tala
Hi Carmela,
Thank you for your glowing review. It's great to hear you've had such a positive shopping experience with us.
I hope your mother enjoys her new light bulbs and we are able to brighten up her birthday!
Have a great day
Team Tala
Worth the price you pay
The Tala bulbs makes such a difference and worth the price you pay.
20 April 2020
Unprompted review
Reply from Tala
Hi Miguel,
Thanks for the review. We really appreciate your feedback.
Have a great day
Team Tala
Reply from Tala
Hi Pauline,
Thank you for taking the time to review your recent experience with Tala.
Have a great day
Team Tala
Most beautiful light bulbs!
15 April 2020
Unprompted review
Reply from Tala
Hi Miriam,
Thank you for the great review!
Have a lovely day
Team Tala
Reply from Tala
Hi Joerg,
Thanks for the review. We really appreciate you taking the time to tell us about your experience.
Have a great day
Team Tala
Excellent customer service
Light fittings arrived in perfect condition, beautifully packaged.
Such quality!! Better than I expected.
Customer service is excellent.
3 February 2020
Unprompted review
Reply from Tala
Hi there,
Thanks so much for your review - we're delighted you had such a positive experience.
Enjoy your lights!
Best wishes
Excellent company
Excellent company. Really nice, quality products and fast delivery.
27 January 2020
Unprompted review
Reply from Tala
Hi George,
Thank you for your review. It's great to hear you've had such a positive experience with Tala, thanks for sharing it with us.
Team Tala
Voronoi III - E27, Tinted
Super fast delivery to Germany in exclusive boxes. Beautiful bulbs!
I highly recommend!
16 January 2020
Unprompted review
Reply from Tala
Hi Hifadem,
Thank you for the great review! We appreciate you taking the time to get in touch.
Have a great day
Team Tala
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