So easy to set up this travel sim, we chose the 30 day plans with unlimited calls as we were travelling through several states here in the USA. The sims worked as soon as we landed from the UK which w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I,ve purchased the Antalya Turkey TraveleSim from ETravel.com second time. On both occasions the esim coverage and reception were very good. I got 10GB esim because I was there for one week a... See more
Company replied
For the second time I’m user from etravelsim: travelling in Turkey. It’s very easy to buy online& Install with QR Code; less dann 3 minutes. After landing I need to drive quickly -with navigator... See more
Company replied
It's great that you can choose a product providing internet access in both Canada and USA. It's esas to install. Remember, when the phone asks for a PIN code, press 0000. eTravel SIM is a lot cheaper... See more
Company replied
Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
- Travel Aggregator
Written by the company
ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.
Contact info
1 Tampines North Drive 1, #06-08, T-Space, 528559, Singapore, Singapore
- + 6592361258
- support@etravelsim.com
- etravelsim.com
4.0
Great
761 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent eSim
Excellent eSim. We’re a family of 5 and worked perfectly well for all of us since we landed in Japan. Very easy and simple to connect, had no issues at all. Highly recommended.
1 February 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Tatiana Resende, Thank you for posting your review for our services. We are glad to hear that you were able to use our eSIM in Japan without any hassle and it fulfilled your purpose of cellular data need in Japan.
Your recommendation is highly appreciated.
Thank you
Team eTravelSIM
Sim does not work - SCAM
Sim does not work, followed all instructions to the letter. Using an unlocked at purchase iPhone 16 pro. No support via WhatsApp. Total waste of time and money, avoid this sham outfit and save your money
What little “support” they offer via WhatsApp is a farce and takes forever, they are currently allegedly “checking with the network operator and to allow some time”.
Won’t process a refund, won’t offer a solution.
SCAM
28 February 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Hello Sam Redmore, Apologies for the trouble you faced. We request you to kindly send your order number. We will check and connect wtih you to provide the resolution.
Update: We request you to kindly share your order number or registered email id. Thank you
Thank you
Team eTravelSIM
Somebody took my card details and…
Somebody took my card details and bought something from them, upon contacting them they refunded me in one day. Really honest company and for sure if I am going to buy esim it will be from them. 6 star rating.
25 February 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Dear Filip Vranjic, Thank you for posting 5 star rating to our services. We are really glad to hear about your experience with our team. We truly appreciate your feedback and look forward to serving you in the future.
Team eTravelSIM
Constant disconnection
Constant disconnection. I was forced to ask a shared connection to be able to be contacted from work. Support tried to help but nothing resolved. Even after a lot of exchange, the support was robotic and repetitive. After spending almost 100€ in 2 weeks with them, no refund for the times that I’ve had issues.
16 February 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Dear Luis Santos, Sorry for the inconvenience you experienced. We are working on the complaint you reported and will connect with you with the best possible solution.
Thanks,
Team eTravelSIM
good services & good network
10 January 2026
Reply from ETravelSim - Travel eSIM
Hi,
We are glad to hear about your positive experience and are pleased that you found our eSIM network connection to be strong and reliable.
Feedback like yours motivates our team to continue providing best-in-class service to all of our customers. Thank you for choosing us for your connectivity needs.
Team eTravelSIM
Flawless set up and utilization
Purchase was straightforward, customer service responded promptly to queries and Sim worked instantly upon touch down in USA through to departure. 5 star experience!
29 January 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi ARH, Thank you so much for your 5-star rating of our services. It is a pleasure to know that your purchase was straightforward and our customer care team was able to respond promptly to your queries.
We truly appreciate your feedback and look forward to serving you again in the future.
Thank you,
Team eTravelSIM
I used etravelsim for my Uk trip and i…
I used etravelsim for my Uk trip and i am very happy to use that. I got an issue while adding esim but support help me and shows me thats an error from my end.
20 January 2026
Reply from ETravelSim - Travel eSIM
Hi Vishal, We are pleased to hear about your experience. We are delighted to know that you received good coverage with our eSIM in UK.
Thank you,
Team eTravelSIM
I was in Dubai and coverage was very…
I was in Dubai and coverage was very good.
25 July 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Mark, We are pleased to hear about your experience. We are delighted to know that you received good coverage with our eSIM in Dubai.
Thank you,
Team eTravelSIM
Went to New York and the network was…
Went to New York and the network was amazing.
20 June 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Alex, We are pleased to hear about your experience. We are delighted to know that you received good network coverage with our eSIM on your trip.
Thank you for the 5 star rating
Team eTravelSIM
Network was very good in Canada.
20 November 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Raghav, Thank you for the 5-star rating and for sharing your positive experience. We appreciate your support and look forward to serving you again.
Thank you,
Team eTravelSIM
Went to Europe and network was great
15 October 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Lucas, Thank you for the 5-star rating and for sharing your positive experience with our eSIM coverage in Europe. We appreciate your support and look forward to serving you again.
Thank you,
Team eTravelSIM
Network was amazing in Dubai
10 February 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Hanry, We are pleased to hear about your experience. We are delighted to know that you received good coverage with our eSIM in Dubai.
Thank you,
Team eTravelSIM
I was in UK and network experience was…
I was in UK and network experience was amazing.
19 August 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Eternal Oud, Thank you very much for your kind words and for giving us a 5-star rating. We are delighted to hear that you had such a positive experience and enjoyed excellent network coverage with our eSIM.
Thank you,
Team eTravelSIM
Reply from ETravelSim - Travel eSIM
Hi, Thank you very much for your kind words and for giving us a 5-star rating. We are delighted to hear that you had such a positive experience and enjoyed excellent coverage with our eSIM during trip to Norway.
Thank you
Team eTravelSIM
Reply from ETravelSim - Travel eSIM
Hi Sage, Thank you very much for your kind words and for giving us a 5-star rating. We are pleased to hear that you had such a positive experience and enjoyed excellent coverage with our eSIM.
Team eTravelSIM
i went to thailand with my friends
i went to thailand with my friends, it was great with connection, speed. All of us used it, good experience, recommended.
14 November 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Joe Wood,
Thank you for your positive feedback regarding our eSIM performance and coverage. We are pleased to hear that you had a seamless experience. Your recommendation is highly appreciated.
Team eTravelSIM
Reliable: great value, support and overall experience
TLDR: worked great, good coverage and value overall. Very quick support if any issues. Only data, no phone/SMS.
Got 3G/30days eSIM for Peru. Sent me the eSIM right away, by email. Installed it in the US (you need network access to do so) and could see the SIM was valid, but I don't think you can truly test it till you land in Peru. As I landed, data didn't work but used the airport Wifi to contact their support through whatsapp, who replied right away and solved the problem in few minutes (had to add something into the APN which may be missing on their install instructions, not sure). Kudos to that!
3GB is plenty for normal Whatsapp stuff, maps... but not a lot if your phone starts updating apps/OS... so make sure to disable automatic updates/backups/etc.
I did run out of data so bought a second eSIM while I was there and install it, no issues.
21 January 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Eduardo,
Thank you for your positive feedback regarding our eSIM performance and coverage. We are pleased to hear that you had a seamless experience.
Our customer support team remains available 24/7 to ensure all queries and concerns are addressed promptly. We truly appreciate your five-star review and look forward to serving you again.
Team eTravelSIM
i first used etravel esim 3 years back
i first used etravel esim 3 years back, and from then this is my go to brand. fast networks, more data.
8 January 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi, Thank you for posting the review for our services. We are pleased to know that your found our eSIM services fast, reliable with the best network connection.
Your 5 star rating is highly appreciated.
Thank you
Team eTravelSIM
went to thailand
went to thailand, purchased unlimited plan for me and my wife, and got very good connectivity there, now i'll make sure to purchase from here only.
5 December 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi, We are pleased to hear that your travel was made easy with reliable eSIM connectivity and that you had such a positive experience. Our unlimited plans are designed to provide that seamless connection, and we are glad they met your needs.
Your feedback is highly appreciated.
Team eTravelSIM
Travel made easy with good…
Travel made easy with good connectivity, went out with family 4th time and same good experience. unlimited plans are amazing.
21 November 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Levi Walker, Thank you for sharing your review with us. We are pleased to hear that your travel was made easy with reliable eSIM connectivity and that you had such a positive experience. Our unlimited plans are designed to provide that seamless connection, and we are glad they met your needs.
Thank you
Team eTravelSIM
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