Ethical Apothecary Reviews 

235
•
TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 5 out of 5 stars

Fabulous range of quality ethical products. Products I especially love are the evole eye serum, ishga body oil & body spray, scence naturel deodorants (I did absolutely love the smell of the schmidts... See more

Company replied

Rated 4 out of 5 stars

My order took six days to arrive and although you showed stock of the bitter orange lip salve when I ordered, you were out of stock and you sent me another scent. As this original scent was asked for... See more

Company replied

Rated 3 out of 5 stars

I can’t give a zero star review but I would if I could !! My order was placed and paid for on 06/07/23 and I still haven’t received it some 3 weeks later. I have emailed, messaged and tried to ri... See more

Rated 1 out of 5 stars

My package never arrived to me. It was delivered to someone who signed for it but was clearly not me and when I contacted the company to discuss this they did nothing to resolve the problem. They neve... See more

Company details

  1. Health and Beauty Shop
  2. also in
  3. Beauty Product Supplier
  4. Beauty Supply Store
  5. Hair Product Store
  6. Toiletries Store
  7. Wellness Center

Information provided by various external sources

Cruelty Free & Ethical Beauty Brands. A collection of professional, award winning, handmade, small batch products. With a choice of Organic & Vegan products


Contact info

3.6

Average

TrustScore 3.5 out of 5

235 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.6

All reviews

(235)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I was please with my order

I was please with my order, though the shampoo block was smaller than I thought which is why I gave you 4 stars and not 5.

10 November 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Jacqui

Thanks for taking the time to leave us a review, we really appreciate it. Sorry to hear you was disappointed with the size. Although compact the bar will last a considerable amount of time which you will discover over time.

Best Wishes
Mel & Sam

Rated 5 out of 5 stars

Great stuff

Great stuff, excellent products. Recyclable packaging and packing material. Spot on.

27 October 2019
Unprompted review
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Reply from Ethical Apothecary

Dear Jasmine

Thanks for your lovely feedback, hope to welcome you back soon.

Best Wishes
Mel & Sam

Rated 4 out of 5 stars

Daily renewal facial cream

It's a great product, though am not keen on the smell. But will try other products in the range and hope they're as good.

Dear Mel and Sam. Thank you for your response. I'm updating this review because I've been using the product for a while so I can now confirm it really is good ... it will clearly last a while and it is a super moisturiser: best I've tried.

21 October 2019
Unprompted review
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Reply from Ethical Apothecary

Dear Ann

Thank you for your feedback, we really appreciate it. So pleased you are enjoying the product. I guess coconut and vanilla is not to everyones aroma.

Best Wishes
Mel & Sam

That’s wonderful news thank you so much for
Updating your review so grateful
Look forward to welcoming you back soon
Best wishes
Sam and Mel

Rated 5 out of 5 stars

Excellent

The gift service is excellent. Both the recipients that I bought gifts for loved the choices made. It was so easy to use as well. Would recommend.

17 October 2019
Unprompted review
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Reply from Ethical Apothecary

Dear Laura

Thanks so much for your fabulous feedback on our tailored gift service.
So happy to hear you found the process easy and the gifts where well received.

Best Wishes
Mel & Sam

Rated 5 out of 5 stars

Prompt and professional service

Prompt and professional service - would definitley use again.

16 October 2019
Unprompted review
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Reply from Ethical Apothecary

Dear Catrina

Thank you for your lovely feedback.
Look forward to welcoming you back in the future.

Best Wishes
Mel& Sam

Rated 5 out of 5 stars

Very impressed with the shampoo/ shower cubes

Very impressed with the shampoo/ shower cubes.
My husband and I were both rather sceptical about these but they turned out to be excellent.
The cubes arrived in very good condition and very quickly.
Pleased all round!

12 October 2019
Unprompted review
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Reply from Ethical Apothecary

Dear Lorraine

Amazing! so pleased you are enjoying your beauty kubes and delighted to hear your order arrived in good time and condition.

Best Wishes
Mel & Sam

Rated 5 out of 5 stars

Kind and gentle products

Pure products, good prices. I am a fan and have ordered presents for Christmas to pass on the message to my friends and family.

12 October 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Elaine

Thank you for shopping with us and for taking the time to write us a 5 star review, It means so much.
We hope your friends and family enjoy your kind gifts.

Best Wishes
Mel

Rated 5 out of 5 stars

I love their products for natural…

I love their products for natural beauty !!!!

11 October 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Sabine

Thanks very much for your 5 star review. We hope you continue to find new product to fall in love with Ethical Apothecary in the future.

Best Wishes
Mel & Sam

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged and competitively priced.
I have bought items for gifts so have not tried myself but am confident that they will be well received.

8 October 2019
Unprompted review
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Reply from Ethical Apothecary

Dear Fiona

It means a great deal to receive such positive feedback on so many different areas of our business thank you.

Best Wishes
Me l& Sam

Rated 5 out of 5 stars

Great products

Swift arrival, lovely packaging and great products.

7 October 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Ali

Thanks so much for taking the time to leave us a lovely review.

Best Wishes
Mel & Sam

Rated 5 out of 5 stars

Bought as a present which my friend was…

Bought as a present which my friend was made up with. I picked out all the products which I thought were great value for money and Sam very kindly put in a lovely gift box for me, and it was delivered within 2 days. Would definitely recommend.

5 October 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Karen

We are thrilled to hear the products and gift packaging was well received.

We really appreciate any recommendations so thank you very much for spreading the word. Look forward to welcoming you back.

Best Wishes
Mel & Sam

Rated 5 out of 5 stars

Great product

3 October 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Jack

Thank you for sharing your thoughts

Best Wishes
Mel

Rated 5 out of 5 stars

Great service

Great service, products and one to one customer service Goods arrived on day two.

30 September 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Rachel

Thanks so much for taking the time to write us a fabulous 5 star review.

Best Wishes
Mel & Sam

Rated 5 out of 5 stars

Perfect

Perfect, quick, reliable

16 September 2019
Unprompted review
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Reply from Ethical Apothecary

Dear Zoltan,
Thank you so much for your 5 star review. We look forward to welcoming you back soon.
Best Wishes
Sam & Mel

Rated 5 out of 5 stars

So glad I found this website

Really trying to cut back on our use of plastic and the products on here are fabulous. The kids live their bamboo toothbrushes and I'm in love with my rose deodorant :)

12 September 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Jo, Thank you so much for your wonderful review, its so great to read how your children are loving their toothbrushes.
we look forward to welcoming you back soon.
Best wishes
Sam & Mel

Rated 5 out of 5 stars

Good service

Fast delivery and nice quality products

27 August 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Isabel,
Many thanks for taking the time to write us a review.
It means the world.
Best Wishes
Sam & Mel

Rated 5 out of 5 stars

Great service

Great service. Fast delivery

26 August 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Hazel,
Many thanks for taking the time to write us a 5 star review. We are thrilled you are happy with the service you received from us here at Ethical Apothecary.
Best Wishes
Sam & Mel

Rated 5 out of 5 stars

Parcel received on time

Parcel received on time, amazing packaging done with care and love. The product is as good as described. Highly recommended!

25 August 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Telca
Thank you for your lovely 5 Star review, we really do make sure we pack our products with much care and love. it makes us so happy that this was your experience with Ethical Apothecary.
Best Wishes
Sam & Mel

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