Fantastic friendly and professional company. Love their products. Customer service is speedy and second to none. They go above and beyond to assist. Fast delivery. Would thoroughly recommend.
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Great customer service. Quality product. Fantastic value. Bought gold amethyst cardigan chain to use on a wedding suit, looks very stylish. Needed the same in silver chain, none available on websi... See more
Great customer service. Have ordered items many times in the past & Unfortunately one of the earrings on my latest order was faulty. However, after contacting the Company another pair of earrings w... See more
Eternal, whose plain pearl earrings I have purchased several times as these, an essential part of my dress do get lost from time to time, are totally reliable. Their prices are reasonable and the serv... See more
Company replied
Company details
Written by the company
Eternal Collection offers exclusive costume jewellery and beautiful accessories including scarves, scarf rings, brooches and giftware. We are well-known for our extensive collection of stunning yet ultra-comfortable clip-on earrings. Many items are handmade using Venetian Murano Glass, Swarovski crystals and AAA-grade pearls.
Contact info
3 Blair Cottages, Blair Atholl, PH18 5SG, PITLOCHRY, United Kingdom
- 01796 481680
- mail@eternalcollection.co.uk
- eternalcollection.co.uk
4.7
Excellent
5K reviews
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Good clip ons
Fast delivery, product as depicted, nice for clip ons (hard to find), fair pricing. I'd wish there were higher quality ones in general; I'd be happy to pay for better quality.
10 October 2024
Every item 1 bought was perfect and
Every item 1 bought was perfect and
boxed beautifully
11 October 2024
There was no details of the size of…
There was no details of the size of these clip-on earrings on the website and was disappointed when they arrived as they were much smaller than had hoped. If I had known, I would not have bought them. saying that nicely presented and posted well. Sorry I just feel really disappointed.
28 September 2024
Reply from Eternal Collection (Scotland)
Good afternoon and thank you for taking the time to review your recent order with us. I am sorry that you are disappointed with the size of your clip on earrings - we do have sizes for every item on our web-site. You need to click on the image and it takes you to where all the description and sizes etc are. If you simply click 'Buy Now' you miss the relevant information. Please feel free to return the earrings for a full refund. I will e-mail our address to you via e-mail. Kindest regards. . .Susan
A highly professional Company.
Because they are one of the most honest companies I have ever dealt with. I have purchased a beautiful 2 strand pearl bracelet from them.
A very professional company.
I would highly recommend them.
2 October 2024
My lovely earings
II bought two pears of earrings and was very pleased with them. Unfortunately one of the gems fell out. As I had only had it for 24 hours I called them to ask to return it. To cut a long story short, I got a call back and they insisted on replacing it. Withing 48 hours a new pair arrived. No fuss, and it looked good. Thank you
5 October 2024
If all internet companies were like…
If all internet companies were like this the e-tailing space would be a dream,
Great Merchandise, Great Deals, Awesome Service, Fabulous Delivered Presentation
What's Not to Love 😘
17 September 2024
Wonderful customer service, beautiful gift!
Wonderful customer service from the team as well as lots of choice for beautiful quality gifting! I'd recommend to anyone who loves timeless pieces.
1 October 2024
Unprompted review
Absolutely stunning pieces of jewellery…
Absolutely stunning pieces of jewellery I bought 4 pairs of different clip on earrings for my Moms birthday who doesn't have pierced ears. So happy with the quality. Highly recommended!!
15 September 2024
Lovely products well presented
8 September 2024
Pink pearl earings
The earrings were loose in the box, should have been fastened to the card
7 September 2024
Reply from Eternal Collection (Scotland)
Good afternoon and thank you for your review. I am sorry to hear that your earrings became dislodged in the box - we do try to pack everything as securely as possible but it seems on this occasion it was not quite secure enough - please accept my sincere apologies. Kindest regards. . Susan
I have always used Eternal Collection…
I have always used Eternal Collection and will always. The quality and service is so good plus the presentation
13 September 2024
I go back to Eternal Collection on a regular basis.
My stepchildren introduced me to Eternal Collection about 10 years ago, with their gift to me of some earrings. So hard to find pretty clip-on earrings, I go back to Eternal for them on a regular basis. I was looking for a necklace to go with a new, terracota coloured top, and found exactly what I wanted in the Eternal Collection. Basically beads of brown tones, interspersed with pale green and silver. I hoped for drop earrings to match, but was a little disappointed to find them only with pale green beads. Please think about making some with the brown tones, I'd certainly buy them! Prompt service and delivery, and beautifully and carefully packaged.
10 September 2024
Reply from Eternal Collection (Scotland)
Good afternoon and thank you so much for your lovely review. We are delighted to know that you are happy with our products and hope that you enjoy wearing the many pieces that you have purchased from us. With regards to the necklace and matching earrings, we chose the green beads to compliment the necklace but we may be able to make you another pair with the brown tones - I will just need to check with our jeweller to be sure we have the beads in stock. Once I know either way I will contact you by e-mail to see if you would like to order them. Best wishes. . .Susan
Products were exactly as described and…
Products were exactly as described and delivery prompt.
8 September 2024
Very pleased 🌟
I bought a lovely red silk scarf and a beaded necklace. Very pleased with both. Your silk scarves are excellent. Last week I was wearing one of your scarves, which I must have bought nearly ten years ago and it’s still in really good condition.
Excellent quality, prompt delivery, very good value for money. Thank you.
8 September 2024
Reply from Eternal Collection (Scotland)
Good morning Mr Joynson and thank you for taking the time to review your recent order with us as without it we would not be aware that you are unhappy with your clip on earrings. May I ask what the actual problem is? Is the clip not holding? This can sometimes happen with the teardrop clip as it can become 'squashed' when attaching to the ear and so being out of shape it will not hold - it can very easily be rectified. Of course you may wish to simply return the earrings for a refund so I will e-mail you privately with our returns address. Should you ever have any issues with an order please do not hesitate to contact us directly and we will do our utmost to assist you. Kindest regards. . Susan. Highlands Jewellery t/a Eternal Collection Customer Care
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