Eternal Collection (Scotland) Reviews 

5,230
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic friendly and professional company. Love their products. Customer service is speedy and second to none. They go above and beyond to assist. Fast delivery. Would thoroughly recommend.

Rated 5 out of 5 stars

Great customer service. Quality product. Fantastic value. Bought gold amethyst cardigan chain to use on a wedding suit, looks very stylish. Needed the same in silver chain, none available on websi... See more

Rated 5 out of 5 stars

Great customer service. Have ordered items many times in the past & Unfortunately one of the earrings on my latest order was faulty. However, after contacting the Company another pair of earrings w... See more

Rated 5 out of 5 stars

Eternal, whose plain pearl earrings I have purchased several times as these, an essential part of my dress do get lost from time to time, are totally reliable. Their prices are reasonable and the serv... See more

Company replied

Company details

  1. Jewelry Store
  2. also in
  3. Costume Jewelry Shop
  4. Fashion Accessories Store
  5. Gift Shop

Written by the company

Eternal Collection offers exclusive costume jewellery and beautiful accessories including scarves, scarf rings, brooches and giftware. We are well-known for our extensive collection of stunning yet ultra-comfortable clip-on earrings. Many items are handmade using Venetian Murano Glass, Swarovski crystals and AAA-grade pearls.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,230)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely products from a lovely company

I have been buying beautiful clup eerings from Eternal Collection for over 20x years. Their wide range of products are well described, good quality, very reasonably priced & stylish. Susan & Pauline (the owner) are lovely, efficient, helpful & friendly. The customer service is second to none, so much appreciated in today's automated & inpersonal climate.

27 January 2026
Rated 5 out of 5 stars

Exceptional Service

I have been buying jewellery from this company for many years, and their service is exception (going above and beyond!). The quality of the products are excellent. Thank you.

29 December 2025
Rated 5 out of 5 stars

Hello i was looking for a pearl…

Hello i was looking for a pearl necklace set for my Mother and found this gem of a Company .
The pearl set arrived I was so pleased quick delivery lovely packaging the prices are really good as they are real fresh water pearls .
I would highly recommend this Company .
Regards Helen

18 December 2025
Rated 5 out of 5 stars

Great customer service.

Great customer service.
Have ordered items many times in the past & Unfortunately one of the earrings on my latest order was faulty. However, after contacting the Company another pair of earrings was despatched immediately, without any quibble or fuss. Replacement item arrived today.
Thank you.

23 November 2025
Rated 5 out of 5 stars

Pearl necklace

The delivery was very quick and good. However as the item is a Christmas gift I am unable to make any comment regarding the quality of the item.

23 November 2025
Rated 5 out of 5 stars

Pearl necklace and pendant on Eternal Collection’s website

I was looking at pearls on the Eternal Collection website, they have a wonderful range, and decided on the Regal, a beautiful two strand necklace and then an AAA Akoya pearl and black cubic zirconia pendant caught my eye - I purchased both and do not think that I could have found these quality items at such reasonable prices elsewhere.
Teresa

24 October 2025
Rated 5 out of 5 stars

Purchases from Eternal

Every item is sent individually wrapped. All the goods are of a very high standard. I have had no complaints from people that I have sent the items too as presents - the all love them as they unusual.

19 October 2025
Rated 5 out of 5 stars

Casino Royal Yellow Enamel Clip On Earrings

After choosing the Casino Royal Yellow Enamel Clip On Earrings they arrived quite quickly in a beautifully presented little box which was very impressive as well as the quality and value. They are very pretty and were a present for a ninety-five-year-old lady. She loves them and is delighted with the gift.

21 October 2025
Rated 5 out of 5 stars

Excellent company making lovely items…

Excellent company making lovely items of costume jewellery and silk scarves. Their items are lovely and they are a very efficient company with excellent customer focus. The items are brilliant for gifts and for filling crackers for a more personal Christmas touch.

18 October 2025
Rated 5 out of 5 stars

Beautiful earrings

Beautiful earrings. Better than the pictures! Arrived quickly by post. They were so lovely and well made that I ordered two more pairs for my daughter who had admired them. A go to company for clip on earrings.

19 September 2025
Rated 5 out of 5 stars

Beautiful colours and convenient clasp

I love the colours of my two recent necklaces- one was pale green and the other turquoise- both go with my tops. They are just the right length for my neckline. Best of all they have a magnetic clasp which is so easy to manipulate. Both came in beautiful boxes with a protective lining.

23 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look