Great company. Excellent products and fast dispatch also. The wheelchairs are brilliant my husband brought me the Y20 Luxe, its a great chair and extremely comfortable. The controls are taking me a li... See more
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Amazingly helpful and supportive from when I first made enquiries (over a year ago) through my options and Suitability. Never felt pressured into any purchases but a genuinely caring and supportive... See more
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Excellent service with ordering & prompt delivery. Well made product Unable to access on/ off switch when folded flat not made clear in pro mo video Only accessible using small pencil etc so I don'... See more
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The delivery and customer service was fantastic. I was really anxious about buying and using my first walking frame but it was so easy to assemble and as soon as i tried it, I knew that I made the r... See more
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Company details
Written by the company
Welcome to Etech Mobility, the UK’s fastest-growing provider of innovative and reliable lightweight electric wheelchairs. Based in Birmingham and Glasgow, we specialise in lightweight, folding electric wheelchairs, including models starting from just 14.5 kg, along with automatic folding electric wheelchairs and electric wheelchairs with a reclining seat. We also offer lightweight mobility scooters designed to give you freedom and independence without compromising on convenience. What sets us apart is our commitment to affordable pricing without sacrificing quality. Our wheelchairs come in multiple colours and specification options, and thanks to our modular designs, future upgrades can be seamlessly installed on existing models. This ensures your wheelchair evolves with your needs, making it a truly long-term investment. At Etech Mobility, we provide more than just products—we deliver exceptional customer care. Our experienced team is available over the phone to guide you through the selection process, ensuring you find the most suitable option for your lifestyle. We also offer multiple 1-1 appointment slots throughout the week at our store, giving you personalised attention at your convenience. Whether you’re in the market for the best electric wheelchair for outdoor use, a heavy-duty electric wheelchair, or an ultra-lightweight electric wheelchair, Etech Mobility is committed to improving your mobility and independence. Contact us today to discover the best solution for your lifestyle.
Freedom of Movement
Written by the company
- Specialists in Electric Wheelchairs and Mobility Scooters!
- Our mission is simple yet profound: to enhance the mobility and independence of individuals through cutting-edge technology and thoughtful design. We believe that everyone deserves the freedom to move and explore, and we are committed to making that a reality for as many people as possible. At Etech Mobility, we’re committed to empowering individuals by offering reliable, innovative, and easy-to-use mobility solutions. We specialise in lightweight, foldable electric wheelchairs and mobility scooters designed for independence and flexibility.
Committed to Your Mobility Journey
At Etech Mobility, we don’t just sell mobility products—we build lasting relationships with our customers. From the first consultation to aftercare services, our team is here to support you every step of the way.
We take pride in offering a personalised service, whether you shop online or visit our Birmingham showroom. Our experts spend time understanding your unique needs to recommend the best solutions. During product consultations, we provide in-depth demonstrations and advice to ensure you feel confident about your purchase. Every product we offer reflects our commitment to quality and innovation, from lightweight, foldable designs to airline-friendly batteries that make travel easier.
Our commitment extends beyond the sale. For ongoing support, our team is readily available to help with troubleshooting, repairs, or any concerns you may have, ensuring exceptional aftercare throughout your journey with us.
At Etech Mobility, our mission is to empower our customers with independence and freedom, delivering a seamless, caring experience. Trust is at the heart of everything we do.
Contact info
Unit 7 Mount Street Industrial Estate, B7 5QU, Birmingham, United Kingdom
- 0121 661 4336
- support@etechmobility.co.uk
- etechmobility.co.uk
Shop from as little as £845
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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I now feel confident in my new chair…
I now feel confident in my new chair from ETech. It’s more robust so I feel I don’t have to be wary when approaching a slight incline. This chair has restored my faith in Powerchairs as I’m confident going out now. Now we just have to figure a way to stop the idiots who park across a dropped kerb
29 March 2026
Unprompted review
Reply from Etech Mobility UK
Thank you so much for your lovely review!
We’re really pleased to hear that your Freedom Pro ST has given you that confidence back. Feeling secure on slight inclines and not having to second-guess every surface makes such a difference, so it’s great to know the chair is delivering on that.
Hearing that it’s restored your faith in powerchairs and helped you feel more confident getting out and about is exactly what we hope for — that independence and peace of mind are everything.
And yes… if only we could solve the dropped kerb parking problem too!
Thank you again for your kind words and for choosing us — we truly appreciate it.
flexible and stable
Wheelchair is stable, able to cope with lips on doors, and flexible and easy to control. Note that the joystick numbers relate to power not speed. Speed is controlled by how far you move the joystick so unless you need power to get over a bump or cope with a camber then use low power. The joystick is then more sensitive and there is less jerking, making the chair easy to control, especially indoors with tight spaces. Well delivered and packed, thanks.
16 March 2026
Reply from Etech Mobility UK
Thank you so much for your detailed and helpful review!
We’re really pleased to hear that you’re finding the LiteMax 2 stable, easy to control, and capable of handling everyday obstacles like door thresholds. Your explanation of how the joystick works is spot on and incredibly useful for other users — especially the distinction between power settings and actual speed control.
That tip about using lower power for smoother, more precise control indoors is a great insight and will definitely help others get the best experience from their chair.
We’re also glad to hear everything arrived well packaged and delivered smoothly.
Thank you again for taking the time to share your experience — it’s truly appreciated.
Love it after an initial issue
I got my delivery and there was an obvious problem so I called and got my folding scooter replaced now I have the new one without damage I’m so excited to try it out today. The gentleman on the phone sorted it quickly and was so polite I’d recommend this company as there customer service was great for me nothing was an issue and next day resolution was offered but I was busy so they accommodated me I’m a very happy customer
20 March 2026
Reply from Etech Mobility UK
Thank you so much for your lovely review!
We’re really pleased to hear that, although there was an issue with the initial delivery, our team was able to resolve it quickly and get a replacement arranged to suit your schedule. Making things right as smoothly as possible is exactly what we aim for.
It’s great to know the support you received over the phone made a positive difference, and that you’re now excited to get out and try your Phantom.
Thank you again for your kind words and recommendation — it truly means a lot to us. We hope you enjoy using it, and we’re always here if you need anything.
Booked an Appointment at Birmingham…
Booked an Appointment at Birmingham Branch ( Well Worth it) My Wife was able to test the Powered Wheelchairs & Easily Found One She was Happy With.
The Staff were Great, explaining Everything in Detail.
We Couldn’t Recommend Them Highly Enough .
We were assured of Back up for Servicing in the Future Too.
11 February 2026
Reply from Etech Mobility UK
Thank you so much for your wonderful review!
We’re really pleased to hear that booking an appointment at our Birmingham showroom was worthwhile and that your wife was able to test different powered wheelchairs and find one she was happy with. That hands-on experience can make all the difference.
It’s great to know the team took the time to explain everything clearly and that you felt confident in your choice. We’re also glad the reassurance around future servicing and support gave you added peace of mind.
Thank you again for your recommendation and for choosing us. We truly appreciate your support and are always here if you need anything.
As always they actually care great care and support
As always they actually care! Even for small purchases
19 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind words!
We’re really pleased to hear that you feel we care, no matter the size of the purchase. That’s exactly how we believe it should be. Every customer matters to us.
Thank you again for your continued support.
Easy to order
Easy to order. I have yet to use my chair consistently but it seams to be well built and easy to use.
19 March 2026
Reply from Etech Mobility UK
Thank you for your review!
We’re really pleased to hear that ordering was easy and that your Freedom Pro AF feels well-built and easy to use so far. Once you’ve had a chance to use it more regularly, we hope it continues to meet your expectations.
If you have any questions as you get more familiar with it, please don’t hesitate to get in touch.
So easy to order
So easy to order, arrived the next day, customer service was great when I called with a question
12 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that ordering was easy, delivery was next day, and that our customer service team could help when you had a question. That’s exactly the experience we aim to provide.
We hope you continue to enjoy your Voyager 185, and thank you again for taking the time to share your feedback.
Hi you have been very good in keep in…
Hi you have been very good in keep in touch with your e mails and letting me know about your services and products thank you MrsSuzanne Jane Wright
25 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind message, Mrs Suzanne Jane Wright!
We’re really pleased to hear that you’ve found our emails helpful and that you feel well informed about our services and products. Staying in touch and keeping our customers updated is something we always aim to do well.
We hope you continue to enjoy your Freedom Pro ST, and if you ever need anything at all, we’re always here to help.
Reply from Etech Mobility UK
Thank you for your review!
We’re really pleased to hear that everything arrived on time.
If there’s anything more we can do to make your experience even better, please don’t hesitate to let us know. And if everything continues to meet your expectations, we’d of course be delighted if you felt it deserved that fifth star.
Always ready
Always ready, helpful with any issues you have. I feel confident when dealing with this company.
23 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind words!
We’re really pleased to hear that you feel confident dealing with us and that our team has been helpful whenever you’ve needed support. That trust means a lot to us.
Thank you again for taking the time to share your experience — we truly appreciate it, and we’re always here to help.
Excellent delivery
Delivery was on time and the item was very well packed. Virtually no assembly was required.
18 March 2026
Reply from Etech Mobility UK
Thank you for your kind review!
We’re really pleased to hear that your portable car boot hoist arrived on time, was well packaged, and required very little assembly. Making things as simple and convenient as possible is exactly what we aim for.
Thank you again for choosing us and for taking the time to share your feedback.
Delivery was good
Delivery was good, the rollator was easy to assemble as all parts were numbered. I am pleased with the rollator as it makes it safer for me to get me around. Thank you jackie
19 March 2026
Reply from Etech Mobility UK
Thank you so much for your lovely review, Jackie!
We’re really pleased to hear that the delivery went well and that the Vera Rollator was easy to assemble with the numbered parts. It’s great to know it’s helping you get around more safely — that’s exactly what it’s designed for.
Thank you again for your kind words and for choosing us. We truly appreciate your support.
good product
good product. works well. would suggest on/off switch be located to more accessable place not easy to access.
5 March 2026
Reply from Etech Mobility UK
Thank you for your feedback!
We’re really pleased to hear that the product is working well for you. We also appreciate your suggestion regarding the on/off switch — that’s very helpful feedback and something we will pass on to our product team as we continue to improve usability.
Thank you again for taking the time to share your experience — it’s truly appreciated.
Reply from Etech Mobility UK
Thank you for your review!
We’re really pleased to hear that you found the service quick and easy — that’s exactly what we aim for.
If there’s anything more we can do to improve your experience even further, please don’t hesitate to let us know. And if everything continues to go well, we’d of course be delighted if you felt it deserved that fifth star.
I do not write reviews because I do not…
I do not write reviews because I do not always believe what is written in them good or bad.
25 March 2026
Reply from Etech Mobility UK
Thank you for taking the time to share that — we really do appreciate it!
We completely understand your view. It can be hard to know what to trust when reading reviews, whether they’re positive or negative. That’s why we always try to focus on giving every customer a genuine, helpful experience rather than just relying on feedback.
If you ever do choose to share your experience in the future, it’s always valued — but even just taking the time to engage with us means a lot. Thank you again.
Quick delivery excellent after sales
Quick delivery
Customer service excellent not like most other companies.
Easy to contact with quick response
Some of the plastic wheelnut protector covers broken which doesn't have any impact on scooter ( probably caused in transit)
Reported and received full set within 2 days exceptional
just needed to pull off and push new ones on
19 March 2026
Reply from Etech Mobility UK
Thank you so much for your great review!
We’re really pleased to hear that your MS270 arrived quickly and that you found our customer service easy to reach and responsive. It’s especially good to know that when the wheel nut covers arrived damaged, we were able to get replacements to you quickly and resolve it without hassle.
We’re also glad the fix was simple and that everything is now as it should be.
Thank you again for your kind words and for choosing us.
No quibble on return
The ramps we purchased were not appropriate for the scooter so sadly we had to return them
13 March 2026
Reply from Etech Mobility UK
Thank you for your review!
We’re sorry to hear the ramps weren’t suitable for your scooter, but we’re really pleased that the return process was smooth and hassle-free for you.
Thank you again for your feedback and for choosing us. If you ever need any guidance to find the right option in the future, we’re always here to help.
Wheelchair
Genuinely one of the best company’s I’ve ever had dealings with. Thank you Jethro for your help in particular. I’ve got no hesitation in recommending Etech.
13 March 2026
Reply from Etech Mobility UK
Thank you so much for your amazing feedback!
We’re truly grateful for your kind words, and we’ll be sure to pass your thanks on to Jethro. He’ll be delighted to know his help made such a positive difference to your experience.
Your recommendation means a lot to the whole team. Thank you again for choosing us. We’re always here if you need anything.
Reply from Etech Mobility UK
Thanks for your kind review!
100% Better than one I paid twice the price for!
Bought a 2nd power chair from here as the one I’ve got, which was twice the price from a different company, is very difficult to handle and is no good on rougher terrain. Bought the Freedom Pro ST in Champagne and I could immediately tell the difference. It is more solidly-built, more robust and feels better at handling rough terrain. It arrived within 24 hours. It was ready-assembled and I just had the wrapping to remove and to read the straightforward manual. It even comes with a little toolkit for maintenance. Superb service
17 March 2026
Unprompted review
Reply from Etech Mobility UK
Thank you so much for your fantastic review!
We’re delighted to hear that your Freedom Pro ST has made such an immediate and noticeable difference compared to your previous chair. It’s great to know you’re finding it more solid, robust, and capable on rougher terrain, as that’s exactly what we aim to deliver.
We’re also really pleased that the quick delivery and ready-assembled setup made things easy for you, and that the included toolkit and straightforward manual helped you get going straight away.
Thank you again for your kind words and for choosing us for your second power chair. It truly means a lot to the whole team.
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