Absolutely wonderful company with 5 star customer service. I purchased a Freedom Pro wheelchair some time ago and had contacted Etech today regarding a loose bolt. Within 10 mins Michael had respon... See more
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Review summary
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Great company. Excellent products and fast dispatch also. The wheelchairs are brilliant my husband brought me the Y20 Luxe, its a great chair and extremely comfortable. The controls are taking me a li... See more
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We made an appointment to view a powered wheelchair. Staff were friendly, knowledgeable and professional. We were shown some options and my wife was able to do a test drive in a wheelchair before maki... See more
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Excellent service with ordering & prompt delivery. Well made product Unable to access on/ off switch when folded flat not made clear in pro mo video Only accessible using small pencil etc so I don'... See more
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Company details
Written by the company
Welcome to Etech Mobility, the UK’s fastest-growing provider of innovative and reliable lightweight electric wheelchairs. Based in Birmingham and Glasgow, we specialise in lightweight, folding electric wheelchairs, including models starting from just 14.5 kg, along with automatic folding electric wheelchairs and electric wheelchairs with a reclining seat. We also offer lightweight mobility scooters designed to give you freedom and independence without compromising on convenience. What sets us apart is our commitment to affordable pricing without sacrificing quality. Our wheelchairs come in multiple colours and specification options, and thanks to our modular designs, future upgrades can be seamlessly installed on existing models. This ensures your wheelchair evolves with your needs, making it a truly long-term investment. At Etech Mobility, we provide more than just products—we deliver exceptional customer care. Our experienced team is available over the phone to guide you through the selection process, ensuring you find the most suitable option for your lifestyle. We also offer multiple 1-1 appointment slots throughout the week at our store, giving you personalised attention at your convenience. Whether you’re in the market for the best electric wheelchair for outdoor use, a heavy-duty electric wheelchair, or an ultra-lightweight electric wheelchair, Etech Mobility is committed to improving your mobility and independence. Contact us today to discover the best solution for your lifestyle.
Freedom of Movement
Written by the company
- Specialists in Electric Wheelchairs and Mobility Scooters!
- Our mission is simple yet profound: to enhance the mobility and independence of individuals through cutting-edge technology and thoughtful design. We believe that everyone deserves the freedom to move and explore, and we are committed to making that a reality for as many people as possible. At Etech Mobility, we’re committed to empowering individuals by offering reliable, innovative, and easy-to-use mobility solutions. We specialise in lightweight, foldable electric wheelchairs and mobility scooters designed for independence and flexibility.
Committed to Your Mobility Journey
At Etech Mobility, we don’t just sell mobility products—we build lasting relationships with our customers. From the first consultation to aftercare services, our team is here to support you every step of the way.
We take pride in offering a personalised service, whether you shop online or visit our Birmingham showroom. Our experts spend time understanding your unique needs to recommend the best solutions. During product consultations, we provide in-depth demonstrations and advice to ensure you feel confident about your purchase. Every product we offer reflects our commitment to quality and innovation, from lightweight, foldable designs to airline-friendly batteries that make travel easier.
Our commitment extends beyond the sale. For ongoing support, our team is readily available to help with troubleshooting, repairs, or any concerns you may have, ensuring exceptional aftercare throughout your journey with us.
At Etech Mobility, our mission is to empower our customers with independence and freedom, delivering a seamless, caring experience. Trust is at the heart of everything we do.
Contact info
Unit 7 Mount Street Industrial Estate, B7 5QU, Birmingham, United Kingdom
- 0121 661 4336
- support@etechmobility.co.uk
- etechmobility.co.uk
Shop from as little as £845
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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I do not write reviews because I do not…
I do not write reviews because I do not always believe what is written in them good or bad.
25 March 2026
Reply from Etech Mobility UK
Thank you for taking the time to share that — we really do appreciate it!
We completely understand your view. It can be hard to know what to trust when reading reviews, whether they’re positive or negative. That’s why we always try to focus on giving every customer a genuine, helpful experience rather than just relying on feedback.
If you ever do choose to share your experience in the future, it’s always valued — but even just taking the time to engage with us means a lot. Thank you again.
Quick delivery excellent after sales
Quick delivery
Customer service excellent not like most other companies.
Easy to contact with quick response
Some of the plastic wheelnut protector covers broken which doesn't have any impact on scooter ( probably caused in transit)
Reported and received full set within 2 days exceptional
just needed to pull off and push new ones on
19 March 2026
Reply from Etech Mobility UK
Thank you so much for your great review!
We’re really pleased to hear that your MS270 arrived quickly and that you found our customer service easy to reach and responsive. It’s especially good to know that when the wheel nut covers arrived damaged, we were able to get replacements to you quickly and resolve it without hassle.
We’re also glad the fix was simple and that everything is now as it should be.
Thank you again for your kind words and for choosing us.
No quibble on return
The ramps we purchased were not appropriate for the scooter so sadly we had to return them
13 March 2026
Reply from Etech Mobility UK
Thank you for your review!
We’re sorry to hear the ramps weren’t suitable for your scooter, but we’re really pleased that the return process was smooth and hassle-free for you.
Thank you again for your feedback and for choosing us. If you ever need any guidance to find the right option in the future, we’re always here to help.
Wheelchair
Genuinely one of the best company’s I’ve ever had dealings with. Thank you Jethro for your help in particular. I’ve got no hesitation in recommending Etech.
13 March 2026
Reply from Etech Mobility UK
Thank you so much for your amazing feedback!
We’re truly grateful for your kind words, and we’ll be sure to pass your thanks on to Jethro. He’ll be delighted to know his help made such a positive difference to your experience.
Your recommendation means a lot to the whole team. Thank you again for choosing us. We’re always here if you need anything.
Reply from Etech Mobility UK
Thanks for your kind review!
100% Better than one I paid twice the price for!
Bought a 2nd power chair from here as the one I’ve got, which was twice the price from a different company, is very difficult to handle and is no good on rougher terrain. Bought the Freedom Pro ST in Champagne and I could immediately tell the difference. It is more solidly-built, more robust and feels better at handling rough terrain. It arrived within 24 hours. It was ready-assembled and I just had the wrapping to remove and to read the straightforward manual. It even comes with a little toolkit for maintenance. Superb service
17 March 2026
Unprompted review
Reply from Etech Mobility UK
Thank you so much for your fantastic review!
We’re delighted to hear that your Freedom Pro ST has made such an immediate and noticeable difference compared to your previous chair. It’s great to know you’re finding it more solid, robust, and capable on rougher terrain, as that’s exactly what we aim to deliver.
We’re also really pleased that the quick delivery and ready-assembled setup made things easy for you, and that the included toolkit and straightforward manual helped you get going straight away.
Thank you again for your kind words and for choosing us for your second power chair. It truly means a lot to the whole team.
Great comms
Great comms, really fast delivery, excellent product - so far - two weeks in I'm delighted.
6 March 2026
Reply from Etech Mobility UK
Thank you so much for your great review!
We’re really pleased to hear that communication was smooth, delivery was fast, and that you’re delighted with your Freedom Elite AFMR so far. It’s always great to hear how things are going a couple of weeks in.
Thank you again for choosing us and for taking the time to share your experience. If you ever need any support, we’re always here to help.
a great experience
What a really good helpful copany I purchased a Freedom Elite AF electric wheelchair. Before purchase we spoke with the rep online who was very helpful and answered all our questions with no attempt at pressure sales. I am very satisfied with our purchase, it was delivered promptly and the quality is excellent. Could not be happier. If you are in need of a wheelchair these are the people to go to and I can reccomend the one I bought.
11 March 2026
Reply from Etech Mobility UK
Thank you so much for your wonderful review!
We are really pleased to hear that your experience from the very beginning was helpful and pressure-free. It is great to know that our team was able to answer all your questions and support you in making the right decision.
We are delighted that you are so happy with your Freedom Elite AF, and that it arrived promptly and met your expectations in terms of quality. Your recommendation truly means a lot to us.
Thank you again for choosing us and for taking the time to share your experience. We are always here if you need any further support.
I absolutely love my electric…
I absolutely love my electric wheelchair allowing me to straighten my leg which makes for a very comfortable ride I am getting better with the controls and love how easily it is to move around when shopping I am really looking forward to getting out and about now the weather is getting better feel like there is no stopping me now thank you so much.
18 March 2026
Unprompted review
Reply from Etech Mobility UK
Thank you so much for your lovely review!
We’re absolutely delighted to hear how much you love your electric wheelchair and that being able to straighten your leg has made such a difference to your comfort. It’s great to know you’re getting more confident with the controls and enjoying how easy it is to move around, especially when shopping.
Hearing that you’re looking forward to getting out and about more and feel like there’s no stopping you now is exactly what we hope for every customer: more freedom and independence.
Thank you again for your kind words and for choosing us.
Fantastic service lovely chair
Brilliant arrived on time well packaged .
Lovely chair study and comfortable.
Would highly recommend
18 March 2026
Reply from Etech Mobility UK
Thank you so much for your lovely review!
We’re really pleased to hear that your Freedom Pro AF arrived on time, well packaged, and that you’re finding it sturdy and comfortable. That’s exactly what we aim to deliver.
Thank you again for your recommendation and for choosing us.
Etech mobility wheelchair
Phoned Etech on Saturday got all the advice ordered 4.45 in the afternoon and my new freedom wheelchair arrived Monday at noon was very impressed. the delivery man , even put it in my front room.Just been out on it for the first time easy to use. Had a great time out.the price is alot cheep than a lot of makes would highly recommend Etech
14 March 2026
Reply from Etech Mobility UK
Thank you so much for your fantastic review!
We’re delighted to hear that you received helpful advice on Saturday and that your Freedom Pro ST arrived so quickly by Monday. That’s exactly the level of service we aim to provide. It’s great to know the delivery driver was helpful too and made things easier for you.
We’re especially pleased to hear you’ve already been out on it and had a great time. Your comments about ease of use and value for money mean a lot to us.
Thank you again for your recommendation and for choosing us.
Very helpful
Very helpful, asked questions before buying, replied very promptly and full of information. Keep sending emails asking how I’m doing after purchase. I know if I need to ask a question they are on the end of the phone or email.
18 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that you felt well supported before your purchase and that our replies were prompt and informative. It’s also great to know the follow-up emails have been helpful; we always want to make sure you feel supported even after receiving your chair.
Thank you again for your kind words and for choosing us. We’re always here whenever you need us, whether by phone or email.
Customer support
Bought chair arrived next day unfortunately too heavy for me to lift in/out of car. Returned day after no problems. Lots of info from customer service to advise on right one for me.
No pressure
6 March 2026
Reply from Etech Mobility UK
Thank you so much for your honest and thoughtful review!
We’re really pleased to hear that your chair arrived quickly and that the return process was smooth and hassle-free. Finding the right weight and fit is so important, so we completely understand your decision.
It’s great to know our customer service team could provide helpful advice without any pressure; that’s exactly the experience we aim to give.
Thank you again for taking the time to share your feedback, and we’d be more than happy to help you find the perfect option when you’re ready.
Reply from Etech Mobility UK
Thanks for your kind words!
It's not Ms Varney that has the…
It's not Ms Varney that has the wheelchair, she works for NHS. It was purchased for me Janet Ashford.
I like the fact it can lie back, as l have a back problem.I love the way it folds on its own. Very sturdy.
The only negative thing for me is it's very heavy and the brakes are awkward to get to underneath.
I think it's a great wheelchair.
18 March 2026
Reply from Etech Mobility UK
Thank you very much for your review, Janet!
We’re really pleased to hear that you’re happy with your Freedom Elite AFMR, especially the reclining feature for your back and the automatic folding — those are such important features for comfort and ease of use. It’s also great to know you’re finding it sturdy and reliable.
We do appreciate your honest feedback regarding the weight and the positioning of the brakes. Comments like this are really valuable and will be shared with our team as we continue to improve our designs.
Thank you again for your kind words and for taking the time to share your experience.
Great product
Ordering simple.
Delivery quick
Kept informed each step of the way.
Competitive pricing
Great product that does what we need it to do to aid monility
18 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that ordering was simple, delivery was quick, and that you felt well informed every step of the way. It’s great to know you found the pricing competitive and that the product is doing exactly what you need to support your mobility.
We hope you continue to enjoy your Freedom Pro ST, and thank you again for taking the time to share your experience. We truly appreciate it.
Reply from Etech Mobility UK
We are glad to hear it! Thanks for your kind review : )
Reply from Etech Mobility UK
Thanks for your great feedback!
Fabulous service and promises kept...
The website presented a wheelchair for larger people. I received the wheelchair one day after ordering, excellent turnaround time, the wheelchair is as described and is certainly for big people, tall rather than the other way! I am 6 feet 5 inches tall and had trouble finding one to fit. This is spot on. well done
17 March 2026
Reply from Etech Mobility UK
Thank you so much for your great review!
We’re really pleased to hear that the Voyager 185 has been the right fit for you — especially at 6'5", we know how challenging it can be to find a wheelchair that offers the right size and comfort. It’s great to know it’s living up to expectations and working well for you.
We’re also glad the delivery was quick and that everything arrived exactly as described.
Thank you again for your kind words and for choosing us — we truly appreciate it.
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