Essential Republik Reviews 128

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

The material and prints are simply fantastic. Delivery to Germany was quick. I've ordered from them several times before, and the sweater is super cozy again; I really love it. Thank you! 😊

Rated 5 out of 5 stars

Easy to do business with when ordering. Good quality items arrived safely packaged although a little slower than previous order, only to be expected at this time of year. Will be using again.

Rated 4 out of 5 stars

I could not access my 10% off code, customer services resent to a different email address but would not come through for some reason (wasn't in junk). They could not send me another one so I didn't ge... See more

Rated 5 out of 5 stars

Ordered a Tee Shirt, delivery swift with excellent packing and quality of tee shirt better than your average tee. Thanks guys now wearing with a happy face 😃

Company details

  1. Fashion Accessories Store
  2. Beach Clothing Store
  3. Clothing Store
  4. Home Goods Store
  5. Printed Clothing Store

Written by the company

Essential Republik is a global e-commerce platform and online marketplace featuring the biggest and most iconic artists, businesses and brands in electronic music, the nightlife industry and hospitality sector. Bringing brands and fans together in a unique global marketplace specialised in electronic music, clubbing culture and Ibiza heritage. Essential Republik is a global e-commerce platform and online marketplace featuring the biggest and most iconic artists, businesses and brands in electronic music, the nightlife industry and hospitality sector. Our partners include DJs, clubs, record labels, promoters, festivals, beach clubs, hotels, influencers and more. Many of them are trailblazers on the UK’s legendary clubbing scene and iconic names in the White Isle’s unrivalled nightlife industry. The mission behind Essential Republik is not only to create an enjoyable online shopping environment, but a global marketplace that stands out because of its community spirit. As well as exclusive merchandise collections and limited edition drops, visitors will also find the latest updates from Ibiza and the world of electronic music.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

128 reviews

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Rated 1 out of 5 stars

This was definitely not an XL

This was definitely not an XL. These are more Chinese sizes. It was probably a medium. When I tried it on the right shoulder stitching broke. Not good at all.

1 August 2022
Essential Republik logo

Reply from Essential Republik

Hi Paul,

Thanks for getting in touch.
I'm very sorry about the issues you've experienced here; on the rare occasion a product is defective, we will of course get this rectified for your right away.
I can't see any correspondence from you to date, so i will reach out shortly to resolve this with you.
Further more, i can assure you all garments are standard UK/EU sizes, and would be more than happy to assist with any question you have regarding this.

Thanks
Essential Republik



Rated 2 out of 5 stars
Essential Republik logo

Reply from Essential Republik

Hi Donna,

Apologies for the delay here - i can see we are currently in touch with you to resolve a stock shortage, whereby we have arranged a replacement with you.
If you require any further assistance, please don't hesitate to get in touch.

Thanks
Essential Republik

Rated 1 out of 5 stars

Over a week for delivery so far

Over a week for delivery so far. Would have been longer if I didn't chase them. They didn't respond to my question asking where it was, so I guess their customer service department doesn't exist. Will be returning as the tops were for a holiday and they will not arrive in time.

29 July 2022
Unprompted review
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Reply from Essential Republik

Hi Alan,

I've had a look at your order, and can see if was despatched within our estimated processing times, and that your customer service enquiry was responded to within 24 hours, where we supplied the tracking link for your order.
Could you please get back in touch with us to let us know these were received ok?
If there is anything further we can do to help, please let us know.

Thanks
Essential Republik

Rated 2 out of 5 stars

Took longer than expected to arrive

Took longer than expected to arrive, Customer services didn't reply to my email requesting an ETA. Product was fine.

2 July 2022
Essential Republik logo

Reply from Essential Republik

Hi Paul,

Thank you for your feedback.
I am so sorry to hear that your order took longer than expected to arrive and that you did not receive the response from our Customer Service, I will have a look into this for you to understand what happened.
I am sorry for any inconvenience caused.

Thanks,
Essential Republik

Rated 5 out of 5 stars

T shirt

Thanks guys , it came in time . Totally love the product. Well done team. 👍🏻😎

2 July 2022
Rated 5 out of 5 stars

Ordered a Tee Shirt

Ordered a Tee Shirt, delivery swift with excellent packing and quality of tee shirt better than your average tee. Thanks guys now wearing with a happy face 😃

4 June 2022
Rated 3 out of 5 stars

Decent product but didn't answer my…

Decent product but didn't answer my emails when the shipment was delayed

31 May 2022
Essential Republik logo

Reply from Essential Republik

Hi Derek,

I am so sorry that your emails were not replied to, I will have a look into this with our customer service team and find out what happen straight away.
I am also sorry to hear that your order was delayed, but I am glad you have now received it.

I am sorry again for the inconvenience caused.

Thanks,
Essential Republik

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