ESR Electrical Reviews 

I asked about a Kit which was a plug in for a UNO.
The answer came back that I could not do what I wanted. Re stack more than one KA03.
The Staff are very helpful, and the response time is excellent. If we have a few more companies like this one we would be a world lead.

First class for service and quality

Bought a few bits for some CCTV work i am doing. Communication was excellent and delivery was as expected!

first class service and super fast delivery

When we decided to install cctv because of neighbour problems,I asked close friends to recommend someone.When ESR was recommended I did not hesitate to obtain a quotation.From that point on the whole service was
was first class.We are delighted with our cctv system and we are pleased to recommend ESR.This system gives us peace of mind with regard to security that was lacking before our purchase.

What I ordered for came at a record time- the next day! Very impressive. Thanks to Roberts for an excellent service.

I found Robert to be very helpful and he seemed to understand the problem that I had and offered a sensible and above all, suitable solution.

I was extremely pleased with the service i received from ESR. I received in depth knowledge on the issues i had and the necessary steps to set them right.

I purchased a cctv dome camera from ESR a few months ago. After a lot of online research for the model I wanted, I found ESR were the best priced UK based store. The product arrived quickly and I was happy with it.
It recently developed a fault so I called their tech support line. It was a normal number so no costly phone bill. It was answered with a pre-recorded message saying they were very busy and would get back asap. I left my details but wasn't very hopeful about hearing from them. I couldn't have been more wrong. They called back after only 20 minutes and apologised for keeping me waiting. The tech guy was friendly, knowledgeable and helpful. I was very impressed and can honestly say that I have never had a better aftersales service.
I would recommend this company to anyone.

Pleasant trouble free transactin. Well done.

Excellent service at a busy time of year.... good prices and fair postage to France.
Will use again, thanks

And speedy delivery too! Thank you!

Really good service fast delivery and a good price top notch

We had excellent, very prompt, advice before confidently deciding on our purchase. Once ordered, delivery was next day. Good value for money was a bonus. I will definitely use ESR for our security products from now on.
I would advise that, if you are not sure of your requirements, use the on-line enquiry form to ensure you get the right equipment for your needs.

ordered a dvr at lunchtime and it came the next day, complete with hard drive ready fitted.

Very helpful and knowledgeable. Speedy delivery, I will definitely be using again. Many thanks.

Friendly helpful service in the layman's language at very reasonable prices. Trust me, I'm a doctor. No not really, but these guys won't try your "patients". Boom boom!

Robert did an excellent job for me. He is professional and trustworthy and I would highly recommend his services.

I ordered a hard drive which was unfortunately lost in the mail system to start with. ESR Electrical offered an immediate refund after trying to help track down the parcel with Royal Mail. As it transpired, although the drive eventually turned up rather later than anticipated, I decided to keep it and contacted ESR to make the payment again. None of this would have happened without good communication and trust. ESR also sent a small gift along with a discount voucher toward future purchase by way of apology for the original problem. It's good to find a company who are genuinely concerned with customer satisfaction.

Robert offered us a choice of products of different costs and made sure that he matched the right product to our needs.

The fitting was fast and efficient and the unit has worked without a hitch since. Our fitter made sure that the angles of both lights in the unit were angled exactly as we wanted before he left.

Since installation we have had strong winds, the unit is so well installed its stuck firm with no issues. Good level of service and trustworthy company.