Holafly was easy to purchase with the selected countries being USA,Canada & Mexico ( only required the first 2). Easily setup and once landed the data come into effect. Worked throughout my trip wi... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Holafly
Written by the company
Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.
Features:
- Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
- Holafly has an App so you can manage and monitor your eSIM.
- Multi-operator coverage in many countries.
- Unlimited data plans.
- Top up extra days or data.
Support:
Headquarters:
2 Dubling Langings,
North Wall Quay, Dublin 1, Dublin, D01 V4A3
Legal name:
HOLAFLY LIMITED
Contact info
North Wall Quay, Dublin 1, Dublin, D01 V4A3, D01 V4A3, Dublin, Ireland
- WhatsApp: +16613848482
- help@holafly.com
- esim.holafly.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aldwin
Aldwin, if I write correctly, is very helpful and noticed in really quick time my problem and find solutions.
Simple and affordable
This was an easy and affordable way of having unlimited data when I travelled to Canada. It was simple to purchase and set up and I had no connection issues for my entire trip.
Easy Purchase, Confusing Installation
The purchase process was very easy. However, the installation was not very intuitive. After scanning the QR code, I was unsure whether the eSIM had been installed correctly and whether my other SIM had been deactivated. Including a short installation video would make the process much clearer. Customer support should also be easier to reach and communicate with when assistance is needed.
First time using and very impressed
Clear simple pricing, easy to download and activate Sim and reliable connection- first time using and very impressed with whole experience.
Ruchell helped me quickly.but before…
Ruchell helped me quickly.but before Ruchell,I waited so long time.The problem didn't solve quickly.I wanted to solve the problem faster.anyway thank you for ur support.
Unlimited data
Unlimited data, the reward system is great and it compensates being a recurring user. Also great customer support!
The agent was very knowledgeable and…
The agent was very knowledgeable and walked me thru all the steps.
Excellent connection
I had excellent, uninterrupted connection throughout my trip to Switzerland.
Reliable
Reliable, easy to install, lasts the entire trip; even while I share a hotspot from my phone the internet is fast.
Great experience overall
Easy ordering process, eSIM installed easily and worked perfectly throughout my trip.
Was able to utilise all required data…
Was able to utilise all required data whilst on esim but not make calls. Will gladly use this system again just have to sort out calls
Easy multi country Plan
Great service that offered a seamless internet connection through my whole trip in Italy, Switzerland, Netherlands, Spain, Georgia, China (mainland, surprisingly!) and Hong Kong.
Once the e-sim started working (a bit tricky) I had no more issues with internet anywhere 👍
Just extremely helpful
Just extremely helpful, responsive and knowledgeable. Everything worked so well and so quickly.
Holafly eSim worked perfectly
We used the Holafly eSIM for our trip to Europe.
It covered all three countries in one eSIM.
Unlimited data and very reasonable price.
We will definitely use them again.
kristine helped me swiftly
Great eSims & Service
Reasonably priced eSims that are reliable and their customer service is very good. My second phone I didn't realize didn't have eSim capability and they without hesitation refunded me my second eSim! I've used them before and will continue too.
The process was quick
The process was quick. Santiago was friendly and helpful
Premium Internet Package
I tried getting an internet package in France. The service was excellent, the customer service was very responsive, the subscription was at a great price, and getting the service was very smooth, taking no more than 3 minutes after payment.
It was so easy to complete the…
It was so easy to complete the purchase, and staff was very helpful and explained everything in simple wording.
Will most definitely use again and recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






