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Review summary

Created with AI, based on recent reviews

Considering 1,215 reviews, reviewers overwhelmingly had a great experience with this company, praising the quality of their service and products. Customers consistently highlight the professionalism and efficiency of the staff, noting their punctuality, hard work, and thorough cleanup after installation. Many appreciate the detailed explanations from sales representatives and the overall smooth process from start to finish. However, some customers also noted concerns regarding the pricing, finding it to be on the higher side, though many felt the quality justified the cost. A few other people also felt that the sales approach was a bit aggressive or that there were issues with the initial installation quality and subsequent cleanup.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, courtesy, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of materials used, such... See more

Product

People report positive experiences with the product, with many expressing satisfaction with their new roofs,... See more

Price

Customers consistently note ambiguous experiences with price, with many finding the cost of services, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Erie fixed our garage roof and finally it is safe and dry again. They also fixed a joist or two that I didn't even realize were broken! The roof had a few holes in it after, I don't honestly... See more

Rated 5 out of 5 stars

Getting a new roof is a major investment. I did not want to do it on the cheap nor be taken advantage of. I made a great decision selecting Erie Home. From my initial meeting with a customer represen... See more

Company replied

Rated 5 out of 5 stars

I made the right decision when I chose Erie Home for my roofing project. A sales consultant and roofing specialist visited my home to consult with me and educate me on the damage to my roof, Erie Home... See more

Rated 5 out of 5 stars

Excellent job unbelievable workers they left the yard cleaner than when they found it … to be honest I didn’t care for the price but you get what you pay for … couldn’t be happier.. better materials a... See more


Company details

  1. Roofing Contractor

Written by the company

Across the United States, Erie Home is a leading home improvement and replacement contractor representing decades of experience while providing investment grade improvement solutions, direct to the homeowner. Lifetime warranty offerings and convenient, in-home financing options ensure that every homeowner we work with gets the most value for their investment. We're committed to providing an overall great customer experience making a project completed by us, your easiest home improvement project ever. Erie Home is proud to maintain high consumer ratings with Trust Pilot, Google, BBB, Guild Quality and listed as one of America’s Top 100 Roofing Contractors. Choose Erie Home for your next home improvement project and experience the difference for yourself. Our highly dedicated team is here to help you make your dream home a reality. Erie Home is also listed with Inc. 5000 as one of America’s fastest growing companies as well as a leading brand with the industry’s most widely used source, Qualified Remodeler.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent job unbelievable workers they…great

Excellent job unbelievable workers they left the yard cleaner than when they found it … to be honest I didn’t care for the price but you get what you pay for … couldn’t be happier.. better materials and a quality job . Highly recommend

9 April 2026
Unprompted review
Rated 4 out of 5 stars

Five stars for the actual completion of…

Five stars for the actual completion of the roof and helping us find a.solar panel removal resource and short term financing. Team worked quickly and got a complex roof done in two days. Points off for a high pressure sales pitch that made us a bit uncomfortable (but clearly worked) and likely with a more expensive job than we may have been able to get elsewhere.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Erie Home

Great experience with Erie Home. From the inspection and sales team, operations supervisor, and installation crew, everything was easy with no pressure. And we love the quality of their products and our new roof system. Best part, the installers left our property spotless, including our pool, and cleaned up perfectly. We highly recommend Erie Home.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Great product, great delivery, great customer service.

Every person we interacted with was professional and knowledgeable. All of our questions were answered thoroughly, we never felt rushed through anything. The materials were physically presented to us so we could see and feel them as the field representative described them. This helped us to understand the value for the money. The roof was installed in one day, that crew was very diligent and efficient. Out property was completely cleaned up when the installation was done. The office staff was very accommodating and pleasant to work with, when I called with a question they remembered me and greeted me warmly. Everything was delivered on as promised through the entire project.

23 April 2026
Unprompted review
Rated 4 out of 5 stars

Very detailed crew

Very detailed crew. Very efficient. Worked hard and put in very long hours. A little too long. Worked into the night therefore missing some items on yard during cleanup. Overall the metal roof looks beautiful.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Erie was so easy to work with

Erie was so easy to work with. The crew showed up on time and stayed late to make sure everything was cleaned up. Our roof is beautiful and I know we will enjoy the benefits that a new roof brings.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Erie Home replaced our roof

Erie Home replaced our roof. They did the job in one day. They were very professional and cleaned up all debris after completing the job. We are very happy with our new roof!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

The experience was one to write home…

The experience was one to write home about. The sales representatives set the scene with explaining everything about the company down to the product and moved into the installation team. The installers were polite and professional. Very hard workers. They worked until almost darked and came back to complete the job. They cleaned up all the material and returned the porch furniture back in its original location. We are pleased with every worker in the Erie company and the leaf filter installer. I would recommend the company without hesitation. Keep doing the fantastic work you all do.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Erie Homes experience was exceptional!

Erie Homes replaced the roof on our home and garage. We chose the Atlantic Blue color and it is absolutely beautiful with the light grey siding.
The entire process beginning with the Field Representative and ending with the Installation Crew
was phenomenal! They cleaned up so well that our property looked better when they left than before they
started.
For future projects we will definitely reach out to them again.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer delight

My experience with Erie Home went beyond customer satisfaction to customer delight . Within a few days of discovering a roof leak, the roof was evaluated, a very good roof product for our area chosen, a start schedule confirmed, and financing agree. The work crew arrived early, and roof replaced as planned. Cleanup was thorough.

8 April 2026
Unprompted review
Rated 4 out of 5 stars

Everyone involved

Everyone involved, did an awesome job on the roof. The quote was exactly what they said it would cost to replace the roof. The crew were impressive and efficient. They were able to complete the work in one day and have everything cleaned up.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Great products and great teams, they do exactly what they say and even go beyond.

Erie Home is one of the most professional companies I have had the pleasure to do business in along while. From the sales presenters, finance, installation and quality of the product and clean up the teams were excellent. Well trained with on going training every year made the new roof a breeze it not only looks great but will stay that way in the future.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Everyone was very professional and kind…

Everyone was very professional and kind and everything that was talked about in interview happened as we discussed. Their cleaning was very organized and professional, they brought brooms, a leaf blower, and wheel barrows just to name a few used to clean it.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Erie Home was was…A +

My experience with Erie Home was was excellent. The two young men that came out to our home were very friendly, fun to talk with and knowledgeable about there products. The roof inspection was thorough and explained the problems that were found and so glad we had it done. We decided to go with the shingles and with in 2 1/ 2 days from the time the materials were delivered the crew showed up and they were excellent we had a new roof. They did a wonderful job cleaning up going around with a magnet cleaning up any nails that had fallen. I had a couple questions later and called the service manager, he was prompt in answering my call, very friendly and explained the answers to my questions with out any hesitation. Very happy and satisfied with my whole experience with the company and love my new roof.

27 March 2026
Unprompted review

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