You put us in touch with a financial advisor who was absolutely brilliant. He listened to what we wanted, explained thoroughly everything and gave us multiple options based on our needs and individual... See more
Company replied
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Review summary
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Very quick response. Ashley very friendly. Asked questions and explained how it worked. Was always available if I had any questions . I would recommend him to anyone looking for advice for Later Li... See more
Company replied
Rachel was professional, friendly and knowledgeable. She took time to listen to me and explained the process throughly. I am glad I chose this company for the advice I needed and would definitel... See more
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Very prompt at getting in contact and then putting me in touch and setting up with a financial advisor who has lots of experience in this area. Very satisfied thank you 😊
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Company details
About Equity Release Advice
Written by the company
Equity Release Advice is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.
Regulatory DisclosuresContact info
Unit 5 Airport West, Lancaster Way, Yeadon, LS19 7ZA, Leeds, United Kingdom
- 0800 008 6257
- enquiries@equityreleaseadvice.co.uk
- equityreleaseadvice.co.uk
4.9
Excellent
508 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Everyone has been very good in…
Everyone has been very good in explaining everything
12 February 2026
Reply from Equity Release Advice
Hi Pamela,
Thank you for your kind feedback. We’re so pleased to hear everything was explained clearly and that you felt well informed.
We aim to connect people with quality financial specialists, so it’s great to know you were happy with the service.
Kind regards,
The Equity Release Advice Team
Great professional and thoughtful…
Great professional and thoughtful advice given by Will.
Very reassuring.
Thank you
5 February 2026
Reply from Equity Release Advice
Hi Kim,
Your feedback is very much appreciated.
We’re so pleased to hear that Will was professional, thoughtful, and reassuring throughout your experience. Helping people connect with the right adviser and feel supported is at the heart of what we do.
Warm regards,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Alan,
Thank you for your review.
We’re delighted to hear you found the support helpful and that everything was easy to understand. Ensuring our customers get clear, supportive guidance is exactly what we aim for.
With thanks,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Carol,
We really appreciate you taking the time to share your feedback.
It’s great to hear that you found the service informative and that all of your questions were answered clearly. Providing clear, helpful guidance is exactly what we aim to do, and your recommendation means a lot to us.
Kind regards,
The Equity Release Advice Team
Professional and friendly
Excellent customer care from the advisor. Clear and informative information about the next stages.
22 January 2026
Reply from Equity Release Advice
Hi Mark,
Thank you for your review. We’re glad to hear you received excellent customer care and that the next steps were explained clearly and informatively.
All the best,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Philip,
Thank you for your feedback. We appreciate you sharing your experience and are pleased to hear the process is already underway.
Best wishes,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Jason,
Thank you for your feedback. We’re glad to hear you found the service helpful and appreciate you taking the time to let us know.
Best regards,
The Equity Release Advice Team
Very friendly helpful young…
Very friendly helpful young man,courteous and professional.
19 January 2026
Reply from Equity Release Advice
Hi Robert,
Thanks for your review. We’re delighted to hear that you found the call friendly, helpful and professional. Providing courteous and supportive service is something we take pride in.
All the best,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Carl,
Thank you for taking the time to leave a review. It’s great to hear that the service you received was polite and professional, which is exactly the standard we aim to deliver.
Kind regards,
The Equity Release Advice Team
Was very nice and took his time to…
Was very nice and took his time to explain everything also took into consideration I was wary of discussing my personal details with a stranger
15 January 2026
Reply from Equity Release Advice
Hi Stephanie,
Thank you for your kind feedback. We’re really pleased to hear that everything was explained clearly and that your concerns around sharing personal information were handled with care. Making sure people feel comfortable and respected is very important to us.
Best wishes,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Colin,
Thank you for taking the time to leave your feedback. We’re delighted to hear you found our service friendly and informative.
Helping people feel informed and supported is at the heart of what we do, so we really appreciate your comments.
Many thanks,
The Equity Release Advice Team
Professional & Helpful
7 January 2026
Reply from Equity Release Advice
Hi Phil,
Thank you for taking the time to share your feedback. We’re pleased to hear you found our service professional and helpful.
Providing clear and supportive guidance is important to us, so we’re glad you had a positive experience.
Many thanks,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Thomas,
Thank you for your kind feedback. We're delighted to hear that the agent you spoke with was clear, friendly, and very helpful.
Our aim is to ensure every interaction feels supportive and easy to understand, giving you confidence from the very first conversation.
Kind regards,
The Equity Release Advice Team
Equilaw Have kept me updated at every…
Equilaw Have kept me updated at every step. Equilaw Explained the procedure simply and answered all my questions adequately. They answered my questions adequately and made sure I understood. I was amazed at how quickly the whole process took from start to finish. Thank you equilaw.
24 November 2025
Reply from Equity Release Advice
Hi Lea,
Thank you for taking the time to leave such detailed feedback. We're really pleased to hear that our team kept you well informed throughout the process and explained everything clearly. It’s great to know you felt supported and that everything moved quickly for you.
Our aim is to provide clear updates, simple explanations, and a smooth experience from beginning to end.
Warm regards,
The Equity Release Advice Team
1st step
The call was taken promptly and answered all the questions i asked, arranged a date and time for a video call to discuss going forward with equity release..
21 November 2025
Reply from Equity Release Advice
Hi David,
Thank you for your review. We're glad to hear your call was answered promptly and that our agent was able to respond to all your questions. It’s great to know we were able to arrange a video call to continue the process.
Our aim is to make each step straightforward and well-supported, ensuring you feel confident moving forward.
All the best,
The Equity Release Advice Team
Simple clear communication dealt with…
Simple clear communication dealt with in a respectful way
19 November 2025
Reply from Equity Release Advice
Hi Elsine,
Thank you for your feedback. We're very pleased to hear that our agent provided clear and respectful communication throughout your interaction.
Our aim is to deliver a positive, simple, and reassuring experience every time you speak with us.
Kind regards,
The Equity Release Advice Team
Very understanding of my situation
I spoke to a very understanding agent and he made me an appointment with someone who could help me further..Overall very satisfied with the service.
17 November 2025
Reply from Equity Release Advice
Hi Sandra,
Thank you for your comments. We’re pleased to hear that you felt understood, and that the support you received met your expectations. Connecting people with the right advice is exactly what we strive for.
Best regards,
The Equity Release Advice Team
I spoke to rob this morning and he was…
I spoke to rob this morning and he was very polite and professional. Answered all my questions.
13 November 2025
Reply from Equity Release Advice
Hi Jillian,
We appreciate your feedback. It’s great to hear that Rob provided such a polite, professional, and informative experience.
Kind regards,
The Equity Release Advice Team
Nick was very friendly and puy me at…
Nick was very friendly and puy me at ease. He answered my questions professionally.
12 November 2025
Reply from Equity Release Advice
Hi Lorraine,
Thank you for sharing your feedback. We’re delighted that Nick made you feel comfortable and was able to answer your questions clearly and professionally.
Warm regards,
The Equity Release Advice Team
Reply from Equity Release Advice
Good evening,
It’s great to hear the process felt straightforward and that the guidance you received was useful. We’re pleased it met your expectations.
Many thanks,
The Equity Release Advice Team
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