Nicky from eqi safety was very friendly, knowledgeable and helpful. I tried the air hi viz on before I purchased it, and the other one I got for a friend, she said any issues just bring it back, f... See more
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EQUISAFETY - PUTTING YOUR SAFETY FIRST Is at the core of Equisafety Limited. A Guiding force driving us to continue the safety legacy we have built for over 25 years. A world leader in technical performance equestrian high viz. The unrivalled in-house designs are created by a qualified MA technical sportswear designer, and our relentless commitment is to give you, and your horse, the very best in unrivalled design by placing emphasis on function and performance for when you need it the most. Only the highest quality technical fabric is used in our iconic designs and the construction of our apparel is unrivalled. Equisafety designs and manufactures for a number of UK Police Mounted Police units including the Metropolitan; Greater Manchester; Avon and Somerset and Northumbria.
Contact info
Equisafety, CH46 4TT, Wirral, United Kingdom
- +441516787182
- NICKY@EQUISAFETY.COM
- equisafety.com
Replied to 17% of negative reviews
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Great Fit, Price and Wonderful Visibility
Great Fit, Price and Wonderful Visibility due to unique signage. Also, very adaptable to wearing different layers with two useful pockets.
Error in order, wrong size, customs fees, no answer no solution from the seller
I ordered a nice jacket and had it sent to France. I had to pay customs fees. But the seller sent me a wrong size jacket (S instead of L). I had the seller on the phone and was promised a right-size jacket free of additional charges but didn't get any parcel nor refund so far, and no more answer to any of my mails. I have lost a lot of money and still have no jacket in size L... Very disappointed!
Only 1 item of the 3 items ordered has…
Only 1 item of the 3 items ordered has been received and it is the wrong size. I have had no reply to the email I sent regarding this
The jacket is lovely sadly comes up…
The jacket is lovely sadly comes up very small, so needs to be returned. I filled in the return request online and heard nothing. Few days later I emailed, a couple of days later I jad a reply asking what I needed to return, I replied immediately but so far yet again no reply. Not great service at all.
Brilliant hi-viz
Brilliant products that are great quality and arrived super quick.
We now have all the range from leg wraps and quarter sheets to neck straps and tabards. All lasts really well, hence we buy something new each year but haven’t had to replace a thing!
I bought a helmet from them the 30th of…
I bought a helmet from them the 30th of July and they sent it the 4th of September. Every time I called, they said they would look at it and send me an email later that day, but that never happened. Want to call this a not serious business. Don’t buy from them.
Great product & friendly and welcoming service!
This was my first order with Equisafety and was perfect. The quarter sheet I bought was exactly what I needed, a good price and I received and prompt and very friendly service. Thank you!
Great products at great prices
Great products at great prices, especially when the shops just didn't have stock of hi Viz ,
Amazing customer service
Amazing customer service! The wrong colour vest was accidentally sent out, I called, no dramas, super helpful - correct colour was sent out along with a hat bad and a prepaid bag to send wrong colour back. Fantastic quality products.
super fast&hassle-free delivery
super fast&hassle-free delivery, excellent quality of the horse rug.
will definitly order again.
Very sturdy and well fitting hi viz
The first hi viz vest I ordered was too…
The first hi viz vest I ordered was too small. I was going to return it and order a larger size but my daughter had it. I oredered a larger one and had a lovely message thanking me for another order. It arrived within a few days and I’m very pleased with it
Equisafety Multi Coloured Hi Vis Leg Boots
These boots seem to be well made. They fit the horses well and have high visibility on the road, we'd definitely buy again.
Do not buy hats from this company
Do not buy hats from this company. I bought a hat which didn't fit, and when looking for the returns process saw that they do not accept returns on hats, this was not mentioned anywhere in the hat listing, only in their t&c's. Postage also took over a week, with them waiting 5 days to dispatch the order.

Reply from Equisafety
Easy Peasy. Very easy to order and v.speedy…
Very easy to order and v.speedy delivery.
Great choice of colours
I have purchased from Equisafety in the past and like the quality and choice of colours available. A delivery problem was sorted out quickly and efficiently by customer service.
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