Equine America UK Ltd Reviews 

3,778
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting exceptional service, absolute ease of ordering, and complete overall satisfaction. Customers frequently praise the extremely fast delivery times, noting that parcels consistently arrive promptly, safely and securely packaged, and accompanied by delightful complimentary gifts. Reviewers also emphasize the outstanding quality of the items, explaining how effectively these specialized health solutions support their beloved animals' mobility and daily wellness needs. Though some people mentioned being entirely unsure about product effectiveness after a short trial period or experienced unexpected delivery delays with their recent orders, the general feedback remains overwhelmingly positive.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, reporting brilliant results for both horses and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive very... See more

Quality

People report positive experiences with quality, highlighting outstanding ingredients and consistent results.... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with prompt delivery and... See more

Order

Clients share high satisfaction on order processes, highlighting the easy-to-use website and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good product for my elderly boy. Having trouble with ligaments so hopefully in time this will help him become more comfortable. Only just starting using it so fingers crossed.

Rated 5 out of 5 stars

Easy online order system and prompt delivery. Using the Vitamin and mineral treats to balance forage based diet for 12 mth now and very pleased with results. Ponyo can be ultra fussy about feeds but... See more

Rated 5 out of 5 stars

I have just purchased Ventilator, which is working well, I use the every day vitamins, electrolytes and Cortaflex also. Excellent service, and yay!..… a free full size bag of treats with my last orde... See more

Company replied

Rated 5 out of 5 stars

Fast delivery for my Glucosamine MSM and Hyaluronic acid supplement, great price and the free bag of horse treats are a lovely surprise! My horses love them! Very happy with the service and product. I... See more


Company details

  1. Horseback Riding Service
  2. Horse Riding Field
  3. Pet Store
  4. Pet Supply Store
  5. Tack Shop

Written by the company

Equine America UK is a traditional, family run business, founded in 1997 by Phil and Julie Middleton and now run by their son, Lee. Wishing to maintain the trusted image of the Equine America brand, whilst moving it into the 21st century, Lee brought on board world-leading equine nutritionist Deborah Lucas MSc.Eq.S., CBiol., R.Nutr. in 2018 and moved all production from the US to the UK. Deborah is now instrumental in the design and formulation of all Equine America products, from the original Cortaflex to an extensive range of highly effective supplements and external applications for horses, dogs, cats and people. All our products are manufactured in the UK, in food industry standard factories, using only the freshest, most innovative and effective ingredients available from approved suppliers. We use state of the art, unique, fingerprint laser quality testing on every single ingredient to ensure a uniform strength and quality along with an exclusive mixing process to ensure that each scoop contains equal amounts of active ingredients. Our BETA NOPS and UFAS accreditations reassure customers that our products do not contain prohibited substances. We also comply with the regulations administered by the UK Veterinary Medicines Directorate and the Food Standards Agency. Our “30-day money back guarantee” serves to reinforce the total confidence that we have in our products.

30 Day Money Back Guarantee

30 Day Money Back Guarantee

30 Day Money Back Guarantee
Equine America work hard to provide the best products we can and want you to have complete satisfaction with your shopping experience. Notify us within 30 days of your first purchase and we’ll refund up to a 30 day supply of your product no questions asked. All that we ask is that you return the pot together with your purchase receipt, return postage is at your own cost and we suggest you get a proof of postage.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,778)

233 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent for this order

Excellent for this order. Nice little treat added for Black Friday.
However sadly still waiting for one from my last order..

24 November 2025
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Hi Sarah, thank you for your review. Can you confirm what you are waiting for from your last order? Was it a free treat?

Rated 5 out of 5 stars

Great service, super speedy delivery

Great service, super speedy delivery, carefully packaged and the free gift is a lovely touch.
Time will tell if it helps my boy but very impressed with my experience of ordering and speed of delivery.

4 November 2025
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you so much for a great review!

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual. Thank you. The horses love the special treats you sent them.

25 November 2025
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Wow that's great to hear, thank you for leaving us a great review!

Rated 5 out of 5 stars

Amazing brand

Super speedy delivery, great products and a wonderful surprise gift of Xmas treats!!

24 November 2025
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you for a great review!

Rated 5 out of 5 stars

Everything always arrives super fast

Everything always arrives super fast, well packaged and I love the free gifts! This is a company that when you order you know you are going to get exactly what you requested in a timely manner.
Thank you 😊

6 October 2025
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you so much for such a lovely review!

Rated 5 out of 5 stars

Great

Fantastic service and arrival in post is good too xx

3 November 2025
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you for writing such a kind review!

Rated 5 out of 5 stars

My first time ordering from Equine…

My first time ordering from Equine America, was recommended by a friend. Great quality and value for money.

Super fast delivery
Will definitely be purchasing again

6 November 2025
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Welcome! We are so happy to have you as a new customer! Thank you for a great review!

Rated 5 out of 5 stars

Cortaflex regular powder

Brilliant company who are very helpful, fast delivery and good customer service. Product is great.

3 November 2025
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you so much for a great review!

Rated 5 out of 5 stars

love this product

love this product, won a large tub from a different company but just didn't work the same.

28 October 2025
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Great to hear you are seeing and feeling results!

Rated 5 out of 5 stars

Just started using this ..About two…

Just started using this ..About two weeks… as an Arthritis sufferer, I hope these capsules will help me gain more mobility and less discomfort..
I must say …..I used Cortafkex on all horses , with successful results..!!!

30 October 2025
Equine America UK Ltd logo

Reply from Equine America UK Ltd

We are so pleased you and your horse feel the difference! Thank you for the great review!

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