EQ Academy Reviews 95

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers had a great experience with this company. Many customers found the questions to be relevant, easy to understand, and helpful for self-reflection. The overall user experience was described as simple, smooth, and efficient, with many appreciating the clarity and ease of the tests. Reviewers also noted the reasonable price and the informative nature of the reports provided. However, some customers were dissatisfied with unexpected charges and unclear subscription terms, feeling misled about the initial cost and subsequent recurring payments. Many reported being automatically enrolled in subscriptions without clear consent or notification, leading to unexpected charges. Some also mentioned issues with not receiving results or difficulties in canceling subscriptions, despite attempts to do so within the specified timeframe.

What people talk about most

User experience

Users describe positive interactions with the user experience, often highlighting the simplicity and ease of... See more

Price

Customers had ambiguous experiences with price, with some finding the pricing reasonable and affordable,... See more

Payment

Reviewers highlight negative aspects of payment, expressing frustration over unexpected charges and hidden... See more

Subscription

Consumers express significant dissatisfaction with the subscription process, often reporting that they were... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I loved the questions, they were very easy to answer, relevant and made sense. My only concern was the middle button as in if i choose would that affect the score etc so wasn't very clear scorewise w... See more

Rated 4 out of 5 stars

Great service - easy to use and understand - I did not expect to be billed -but $.49 is fine - it is more the risk of providing credit card info


Company details

Written by the company

EQ Academy is a welcoming platform designed to help you better understand yourself and grow — both personally and professionally 🌱✨ We offer science-based assessments that make self-discovery simple, insightful, and meaningful. Our tools include a Myers-Briggs–inspired personality assessment, which helps you discover your personality type among 16 unique profiles 🧩, as well as a powerful Emotional Intelligence (EQ) test. This EQ test measures key skills such as self-awareness, empathy, emotional regulation, and how well you connect with others 🤝💬 All assessments are built on trusted psychological and behavioral research, so your results are both accurate and relevant 🔬📊 After completing a test, you’ll receive a personalized report with clear, practical insights you can use right away — whether it’s improving communication, strengthening relationships, or growing your confidence 💡 At EQ Academy, our goal is to give you the tools to navigate life’s challenges with greater understanding and emotional intelligence 🌍💛 Join thousands of others who are using science-based insights to unlock their full potential — one step at a time 😊


Contact info

3.8

Great

TrustScore 4 out of 5

95 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I am writing to formally express my…

I am writing to formally express my dissatisfaction with the recent experience I had with your service. Three days ago, I was led to believe that I was only required to pay £0.49 for a personality report. However, I have since discovered that I have been charged £39.99 for a subscription I was not made aware of at the time of purchase.
I find this practice deeply misleading and unacceptable. I did not sign up for any subscription and only intended to pay for the personality test, which I have already paid for. To add to my frustration, I have been unable to find any contact number or appropriate method for lodging a complaint.
Given the circumstances, I am requesting an immediate refund of the £39.99 charge. I trust you will address this issue promptly and ensure that no further charges are made to my account.
I look forward to your prompt response and resolution of this matter.

17 December 2024
Unprompted review
Rated 3 out of 5 stars

Misleading payment plan.

Before beginning the test, there should have been warning that payment is required to access the report and that people are automatically signed up for a monthly renewal, at quite a steep fee, if they buy their report.
My work computer prevents me from downloading mine, so I still haven't been able to read it.
There are free sites that provide similar in-depth analysis.

18 December 2024
Unprompted review
EQ Academy logo

Reply from EQ Academy

Dear SY,

Thank you for taking the time to share your feedback. We truly appreciate hearing from our users, as it helps us improve the experience we offer.

We're sorry to hear that you're unable to access your report due to restrictions on your work computer. If you'd like, we can assist you in troubleshooting the issue or help you with an alternative way to view your report. Please reach out to us directly at support@eq-academy.com, and we'd be happy to help.

We also understand that there are other free sites that offer similar analysis, and we genuinely appreciate you choosing EQ Academy for your IQ test. We strive to deliver a comprehensive and high-quality report, and we hope you find value in it despite the challenges you've faced.

Thank you again for your feedback. We're here to assist you if you need further help.

Best regards,
The EQ Academy Team

Rated 4 out of 5 stars

Gives accurate reports

Gives accurate reports. Good detail about your MBTI/personality type. I recommend as you pay only 49p to find out your MBTI. However, the monthly plan is a little bit expensive in my opinion.

17 December 2024
Unprompted review
EQ Academy logo

Reply from EQ Academy

Dear EK,

Thank you for your review and for recommending our service! We're glad to hear that you found our reports accurate and detailed. It's wonderful to know that our personality insights were helpful to you.

We truly appreciate your feedback on the pricing of our monthly plan. We strive to offer valuable and in-depth analyses, and we're always working to ensure that our pricing reflects the quality and usefulness of the reports we provide.

If you ever have any questions or need further assistance, please don’t hesitate to reach out to us at support@eq-academy.com. We're here to help!

Thank you again for your thoughtful review.

Best regards,
The EQ Academy Team

Rated 5 out of 5 stars

Great eq test

Great eq test. Would recommend

11 December 2024
Unprompted review
EQ Academy logo

Reply from EQ Academy

Dear Lauren,

Thank you so much for your 5-star review! We're thrilled to hear you had a great experience with our EQ test. Your recommendation means a lot to us. If you ever need any further assistance or have more questions, don't hesitate to reach out. We’re here to help!

Best regards,
The EQ Academy Team

Rated 5 out of 5 stars

Great Bargain

Emotional + personality type test all in under 15 minutes is quite a bargain and a dollar, bargain!!

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Accurate

Quick and the personality type I was assigned sounds pretty much exactly like me haha

22 November 2024
Unprompted review

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