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Review summary

Created with AI, based on recent reviews

Looking at 917 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and affordability, often highlighting the competitive pricing. Many consumers also appreciate the efficient ordering process and the prompt delivery service, noting that items frequently arrive earlier than expected. However, some people were dissatisfied with certain aspects of the service. A few customers reported issues with order accuracy, such as receiving incorrect items or missing shirts. There were also occasional complaints about slow shipping times and a lack of tracking updates, leading to uncertainty about delivery.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and selection. Many customers praise the great... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping times,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Order

Customers generally express satisfaction with their ordering experiences. Many reviewers highlight the quick... See more

Price

People report positive experiences with price. Many customers praise the great and reasonable prices, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The affordability of the pants was terrific. It does take a rather lengthy time to complete to the delivery process. If you could quicken the shipping time, it would be perfect overall.

Company replied

Rated 4 out of 5 stars

I’ve been ordering from Epic Sports for years and have never had any issues with the products. You can’t beat the close out prices! I would’ve given 5 stars this time but for some reason my order to... See more

Company replied

Rated 4 out of 5 stars

Overall experience was very stressful, but in the end I did receive my order a day early so 4 stars. First of all, there is 0 way to expedite orders or pay for rush shipping, which I didn’t realize u... See more

Company replied

Rated 4 out of 5 stars

I would have liked my order to be shipped all at once, instead of multiple orders, but the quality has been really good for the reasonable prices.

Company replied


Company details

  1. Sporting Goods Store
  2. Activewear Store
  3. Printed Clothing Store
  4. Soccer Store
  5. Sportswear Store
  6. Work Clothes Store

Written by the company

Epic savings. Epic Wins. Epic sports gear, activewear, and closeouts


Contact info

  • 9750 East 53rd Street North, 67226, Bel Aire, United States

  • epicsports.com

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic!

Great Prices, Great Product, Fast Delivery!

9 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 5 out of 5 stars

Great products

Great products, grandsons play with them every chance they get.

6 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 5 out of 5 stars

You can’t beat the prices!

You can’t beat the prices especially with minimal shipping costs and fast delivery. I work at a high school and it’s my go to for work ware.

18 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 5 out of 5 stars

Umpire shoes

The umpire shoes that I purchased fit well and arrived within a few days after my order was placed. Their quality was also good for the price that I paid.

4 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 5 out of 5 stars

The order was shipped and delivered…

The order was shipped and delivered quickly. This is the third time we've ordered this product from Epic, and it always comes quickly and is exactly as advertised. The mat holds up really well over time, no matter if we use it indoors or outdoors. We have one we keep inside, another we have in our outdoor batting cage, and another we use on the field on practice days. They are awesome.

25 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review! We hope you have a winning season!

Rated 1 out of 5 stars

Beware!!!!! Don’t do buy here

I order 600 pieces of belts and socks from this company 6 weeks ago. 1 week after receiving my order I contact customer service because I was missing 78 pieces. An agent told me the remaining pieces were in transit. They never showed up. After contacting customer service again I was told I would receive a refund which never happened. Here I am two weeks later.m, having to contact customer service again! I’m told there was a “system error” and am just now being refunded 6 weeks later! Do not buy here. Customer service is a joke.

1 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Hi Kristin,
You’re right to be frustrated here.
We missed on multiple fronts: your order shipped incomplete, the follow-up communication was unclear, and your refund was delayed longer than it should have been. That’s not the experience we aim to deliver.

Your refund has now been processed, and we’ve reviewed the breakdown internally to prevent this type of issue from happening again, specifically around inventory accuracy and order handling when items appear to be unavailable.
We're sorry this happened. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

easy

It was easy to make and was great quality.

24 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 5 out of 5 stars

Great Quality

Great quality T-shirts, very light and breathable, but also snug and sturdy

14 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 4 out of 5 stars

Stressful, but ended well

Overall experience was very stressful, but in the end I did receive my order a day early so 4 stars. First of all, there is 0 way to expedite orders or pay for rush shipping, which I didn’t realize until it was too late and I had no other option. 2nd, there is no way to call and talk to a person. You can only communicate through chat and hope that you respond quick enough otherwise you have to start over. 4 days after placing the order I got an email that one of my logos was bad (it was not). They sent a suggested alternative which had dropped letters and completely unusable. I uploaded a new logo and the ETA pushed back even farther. I spent hours trying to tell them this (due to only communicating via chat and email). I finally got through to someone who understood and went in and approved my original art manually. She also reinstated the original ETA after I voiced my concern. Lastly, I didn’t receive tracking/shipment confirmation until day of arrival and begging for updates. Good news was, my fear of it not having shipped wasn’t true. It had, they just aren’t great at updating tracking. In the end, I’m very thankful to have received it a day early as that was game day, but my panic from not getting an answer caused me to spend extra money on blank t shirts thinking that we weren’t going to have jerseys.

30 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the review! I'm sorry for the stress you experienced over the order. I'm glad things worked out and you received it on time. It's possible the email went to spam box?

Rated 1 out of 5 stars

Shipping was over a week and a half…

Shipping was over a week and a half late!!

26 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We're sorry your order didn't meet your expectations. We offer an Estimate Time of Arrival, per the shipping companies. Once the package leaves our warehouse, we send a tracking number and hope it arrives when we estimated. We're unable to predict everything. If I can help further, please add your order number so I can investigate.

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