I ordered some merchandise and was told that the merchandise wasn't in stock, only after I inquired about what was the delay in shipping about 2 weeks later. I cancelled the order and was lied to abou... See more
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Their customer service is rude, and terrible. They appear to be a small venture. We placed an order of just 4 items in a week and they couldn't fulfill it. We reached out to them for status update. Th... See more
On multiple sites and multiple prices. Ask for a parcel refund due to finding it 10.00 cheaper the day after ordering it and didn’t get a reply at all. Lousy customer service. Most discouraging is the... See more
I purchased a holographic projector fan. It has the hardest set up ever! The directions are in another language and the pictures and wording are so small i cannot make any of it out. Ive tried for hou... See more
Company details
Information provided by various external sources
E.P.Light ambient light is a new type of LED bulb, decorative lamp, combined with Pollock‘s abstract painting and traditional Edison bulb. Each bulb is crafted as an artwork, handmade, against dropping.
Contact info
PO Box No. 53265, 95119, San Jose, United States
- info@epdesignlab.com
- epdesignlab.com
Hasn’t replied to negative reviews
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I cannot review the product as I have…
I cannot review the product as I have not received it yet. I ordered it almost 4 weeks ago (Aug. 1) and have not received it. Customer service was not very helpful. Took days to respond and then I was told the bulb I ordered was not available which the website did not say when I placed order. I was told the base would ship and I should pick out a different bulb which I did. I was sent a code for I believe it was 15% off of next purchase. I asked the discount be applied to this order which was accepted. That was on August 12 and I have yet to receive an email saying my order shipped nor have I received anything. At this point I cannot recommend ordering anything from E.P. Light
Great light
Great light. I’ve bought several and I also bought one for my great niece who also loves the decorative nature of the light. I bought her two different bulbs as I have two that we both love the different lighting that the different bulbs create.
Beautiful light
Beautiful light, quick shipping. The light emitted is a bit brighter than seemed in pictures but I still love it. I got this as a not so bright ambient light in my son's room and he digs it
Better to buy from you than from a…
Better to buy from you than from a third party.
Ephemeral Glow
The light I purchased from E.P. Light is amazing.
The resin bulb is virtually indestructible. The bulb captures a nebiula of color and casts a beautiful light in darkness. I own the "sunrise bulb" the one I purchased recently was the 'youth bulb".
Great Lights
Beautiful, unique light bases and bulbs are a nice addition to any home.
Great products and excellent customer…EP Lights
Great products and excellent customer service
The light is beautiful
The light is beautiful, it arrived on time and packed well. Will definitely purchase others 😎
Love the fire bulb
Great customer service
Great customer service. Quickly responded to my questions and shipped my order in a timely manner. Great quality products! My favorite is the blue drop light bulb.
The bulbs are beautiful and came to my…
The bulbs are beautiful and came to my house with no shipping issues. Just wish the discount coupon didn't expire before I received my order, so I could of used it toward further purchases.
Very beautiful and bright
Very beautiful and bright. Whether turned off or on. High quality, hand made. Great price!! I bought eight, so far, and each one is perfect.
bought the nebula retro light
bought the nebula retro light for my dad on fathers day he loves it and it goes gret with the 1950s stryle house we live in .
Overall the idea is great but some caveats.
Overall the idea is great. My disappointment was that the bulbs were much less opaque than they were shown on the website. Also my LED base has already died. The light starts bright and fades as you’re watching it.
So I’m returning the set and going with the regular screw base. It is pretty when it works properly though.
I bought these as father's day gifts…
I bought these as father's day gifts and everyone that saw them thought they were awesome! Love them!!
The product was as expected and…
The product was as expected and spectacular. I was also very impressed with the presentation of the item. It was also quickly delivered.
Wonderful bulbs but they do not last
Wonderful bulbs but they do not last. Six months and two of them are already out. Not good for an almost 45 dollars each.
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