I've tried contacting you multiple times regarding my transaction you according to the blockchain took actions on 8 minutes after I recieved the crypto. How come I still haven't recieced my transfer w... See more
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See what reviewers are saying
Epay really makes it easy to get paid and pay others with flexibility. Not only for small in size businesses but big businesses as well. Epay provides a diversity of payment options and currencies ena... See more
My experience has been great on Epay, just I gave it 4 stars due to the fees they charge because it sometimes changes. But they don't remind the customer in a proper way. I feel Epay could improve in... See more
Although Epay currently can't provide a suitable payment solution to my business, I always receive human answers instead of a machine. Even in Email I always get an answer quickly no matter what it is... See more
Company details
Written by the company
Epay, is a secure, fast, and low-cost global payment solution provider. Established and headquartered in Hong Kong in 2014, Epay has branch offices in China, the USA, the United Kingdom, Europe, and Samoa, and obtained MSO, MSB, and PCI security certifications in the early years. Epay focuses on providing comprehensive financial services such as online deposit and withdrawal services, online payment, currency exchange, and global remittance. Epay has a total of 1000,000 global users and more than 200 cooperative banks and financial institutions, connecting with all major financial regions of the world. Epay leads financial services with "technological innovation", and is committed to becoming the most popular payment system in the world. Epay wishes to build a cross-border payment clearing center, link with the global payment channels and merchants, and lead the global payment innovation development.
Contact info
Unit 02.03, 10th Floor, Building A2, Kexing Science Park, Nanshan District, Shenzhen, 518000, Shenzhen, China
- +86 755 2224 8883
- cici@epay.com
- epay.com
3.0
Average
92 reviews
Hasn’t replied to negative reviews
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Holding your money and want to chat with you on WhatsApp
The second transaction was blocked by them.
Of course they don't just return our money they hold the money and told us that they NOW, after we had already performed a much higher transaction, need to perform a social security ID check via WhatsApp.
I said that I don't want to share anything regarding my personal data or my finances via WhatsApp or much worser via WeChat they told me to return the money.
After 3 days they claim now they need other documents and now don't need to perform a call and STILL holding my money.
This is highly suspicious as a financial institution holding money for several days and not doing what is said into their mails.
My contact person is M. W. and I never have read so much no sense they just try to hold and work your money as long as they can.
I already write a message to the China Government and to their correspondent banks GlobalnetInt and Hang Seng Bank about how ePay is working with the money of their customers.
Today is day 5 after they have received our money and still holding it.
I recommend everyone to use AdvCash they are much more straight forward and don't ask to chat on WhatsApp!
24 February 2020
Unprompted review
worked by 20000$ and not lost money
18 June 2019
Unprompted review
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