EOC Services Ltd Reviews 40

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We required our annual air con service and a full inspection of the units . This was very important as the machine in the lounge area needed an internal clean. All work was very ably done by Harry wh... See more

Company replied

Rated 5 out of 5 stars

Harry was on time and respectful when he came to carry out my annual AC service. Although he hadn’t been here for a couple of years, he remembered details of past conversations which makes for a reall... See more

Company replied

Rated 5 out of 5 stars

Harry was contracted to our site offices to carry out a faulty system, his clear professional advice and work ethic was excellent. He was respectful of the fact we were a busy running office and adher... See more

Company replied

Rated 5 out of 5 stars

The engineer (Harry) was friendly and carried out a professional job making sure everywhere was left clean and tidy and that everything was working exactly as it should. He even offered to help move f... See more

Company replied

Company details

Written by the company

We design, fit and maintain domestic, commercial and industrial Air Conditioning, Air Source Heat Pumps, Ventilation and Underfloor Heating.


Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

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Rated 5 out of 5 stars

We required our annual air con service…

We required our annual air con service and a full inspection of the units .
This was very important as the machine in the lounge area needed an internal clean. All work was very ably done by Harry who did a great job in a friendly and super efficient manner.

15 May 2026
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your kind feedback. We're delighted to hear that the annual service and inspection met your expectations. We are pleased that Harry was friendly and efficient, we'll be sure to let him know. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Very good service

Very efficient and professional

28 April 2026
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your kind words! we're pleased to hear you found our service efficient and professional. We truly appreciate your feedback and look forward to assisting you again.

Rated 5 out of 5 stars

Great professional and friendly service…

Great professional and friendly service from start to finish. Quick to respond to sort out heating system. Extremely happy to recommend.

14 April 2026
Unprompted review
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Reply from EOC Services Ltd

Thank you for your lovely feedback! we're so please to hear you found our service professional and friendly. Great to know we responded quickly and we really appreciate your recommendation.

Rated 5 out of 5 stars

EOC serviced my heat pump this year

EOC serviced my heat pump this year. Excellent service, engineer was very informative and took care in what they were doing. Highly recommend professional company

17 April 2026
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your kind feedback! We're delighted to hear you were happy with the service and found our engineer informative and professional. We really appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Service review

Harry conducted our company service on all our air con units.
Very professional and very helpful and efficient
Highly recommend EOC services

16 April 2026
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your great feedback! We're delighted to hear Harry provided a professional, helpful, and efficient service. We really appreciate your recommendation and will be sure to pass on your kind comments.

Rated 5 out of 5 stars

This is our fourth year of using EOC…

This is our fourth year of using EOC for our Heat Pump service. The Engineer Cameron was polite, professional and efficient.

13 April 2026
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your continued support over the past four years! We're delighted to hear Cameron delivered a polite, professional, and efficient service. Your feedback means a lot to us, and we look forward to working with you again.

Rated 5 out of 5 stars

Very professional and thorough

Harry was on time and respectful when he came to carry out my annual AC service. Although he hadn’t been here for a couple of years, he remembered details of past conversations which makes for a really nice personal service. Harry was very thorough and explained everything clearly. Thank you 🙏

9 April 2026
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your great feedback! We're delighted to hear that Harry provided such a wonderful service. It's great to know his attention to detail and friendly approach made your experience a positive one. We'll be sure to pass your kind comments on to him.

Rated 5 out of 5 stars

Great service.

Harry arrived on time, was professional, curteous and efficient - thank you!
Would recommend.

20 March 2026
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your kind review! We’re pleased to hear Harry arrived on time and delivered a professional, courteous, and efficient service. We really appreciate your recommendation!

Rated 5 out of 5 stars

A really good experience...

Knowledgeable staff from start to finish. Excellent communication. Happy to fit in as near as possible to our build schedule. Technicians were tidy and did an excellent job. Would definitely recommend this company.

12 January 2026
Unprompted review
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Reply from EOC Services Ltd

Thank you for your great feedback. We're delighted to hear you were happy with our team's communication, flexibility around your build schedule, and the work carried out by our technicians. We really appreciate your recommendation.

Rated 5 out of 5 stars

Great local company

Great local company installed our aircon units great service and good customer service would strongly recommend 👍

27 February 2026
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your kind review. We're glad to hear you were happy with the installation and the service provided by our team. We really appreciate your recommendation and your support for our local business.

Rated 5 out of 5 stars

Harry was contracted to our site…

Harry was contracted to our site offices to carry out a faulty system, his clear professional advice and work ethic was excellent. He was respectful of the fact we were a busy running office and adhered to our policies and procedures. The support, help and advice from Clare throughout the start of the issue was very helpful and efficient. The process was smooth and the work was carried out with professionalism. Look forward to working with you both again . Kind regards

19 January 2026
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your kind feedback. We’re pleased to hear that Harry’s professionalism and work ethic, along with Clare’s efficient support, helped make the process smooth and straightforward. We really appreciate your comments and look forward to working with you again.

Rated 5 out of 5 stars

Cameron came on time

Cameron came on time. He done a great job and explained everything very well. Can recommend them very highly

8 December 2025
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your great review. We’re glad to hear Cameron arrived on time, did a great job, and explained everything clearly. We really appreciate the recommendation and look forward to working with you again.

Rated 5 out of 5 stars

Cameron was very knowledgeable about…

Cameron was very knowledgeable about the whole system and was very helpful in explaining things to me as this was the first air source system I’ve had.

4 November 2025
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for the feedback! We're glad Cameron was able to guide you through your first air source heat system and make everything clear and easy to understand.

Rated 5 out of 5 stars

Excellent company great products and…

Excellent company great products and services and have been around a long time

27 October 2025
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your kind words! We appreciate your support and are glad you've had a great experience with our products and services over the years.

Rated 5 out of 5 stars

Excellent company

Excellent, helpful and efficient office staff, technically highly competent and polite engineers. Very trustworthy company.

20 October 2025
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your review! We’re thrilled to hear you found our team helpful, efficient, and trustworthy. Your feedback means a lot to us!

Rated 5 out of 5 stars

A good job done

Thorough, pleasant and efficient

16 October 2025
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your feedback! We're glad to hear the job was done thoroughly and efficiently. We appreciate your kind words and look forward to working with you again!

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service. Cameron was great, very helpful with an on going fault on my boiler, full of knowledge, and advise. 10 out of 10. Many Thanks.

8 October 2025
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for the fantastic review! We're thrilled to hear Cameron was able to help with your boiler issue and provide knowledgeable advice. We truly appreciate your 10/10 rating and look forward to helping you again if needed!

Rated 5 out of 5 stars

EOC ServiceHarry the engineer was friendly and…

Harry the engineer was friendly and efficient. He respected our property and did everything in a quiet manner

7 October 2025
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your feedback! We're glad to hear Harry provided friendly and efficient service while respecting your property. We appreciate your kind words and look forward to assisting you again!

Rated 5 out of 5 stars

Professional and efficient service

Always great service from the reception team, service department and engineers.

Barry is always efficient and resolves any issues quickly. Andrea and Clare in admin consistently offer 10/10 service and work very quickly to help address your queries. Would recommend for installations, service and maintenance.

12 August 2025
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Thank you for your kind words! We're so glad to hear that Barry, Andrea, and Clare have provided excellent service. We truly appreciate your recommendation and look forward to continuing to serve you!

Rated 5 out of 5 stars

When you get excellent service from…

When you get excellent service from Barry I feel that I should shout about it, he is absolutely amazing so helpful and excellent customer service nothing is to much trouble THANK YOU BARRY your always my life saver 👍thank god there is a company that gives excellent customer service which is very rare to find
Keep up the excellent work 😉

26 March 2025
Unprompted review
EOC Services Ltd logo

Reply from EOC Services Ltd

Hi Lisa, Thank you so much for your lovely review! We're delighted to hear you were impressed with our customer service - Barry and the team will be absolutely chuffed to hear your kind words. We really appreciate you sharing your experience and are always here if you need anything in the future. ☺

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