While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent locations and well-maintained facilities, often highlighting the cleanliness and spaciousness of the accommodations. The staff and hosts are frequently commended for their responsiveness and helpfulness, ensuring a smooth and comfortable stay. People also appreciate the quality of the properties and the quick response times to any inquiries. However, some customers also noted issues such as a lack of extra towels or dishwasher detergent, and occasional difficulties with building access or construction noise. A few other people also felt that the air conditioning in some rooms was inadequate, or experienced problems with cleanliness, missing amenities, or maintenance issues like leaks, mold, or a sewer smell.

What people talk about most

Location

Consumers find the location to be highly convenient and positive. Many reviewers praise its accessibility to... See more

Facilities

Customers consistently note positive experiences with facilities, highlighting clean, spacious units with... See more

Quality

Clients share positive opinions on quality, frequently highlighting the cleanliness, spaciousness, and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being very... See more

Response time

People report positive experiences with response times. Many customers praise the quick and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an excellent stay. The place was clean, safe, and very spacious, with all the comforts needed for a relaxing visit. The location was outstanding, about 15 minutes from major museums in Washingt... See more

Company replied

Rated 5 out of 5 stars

Nothing like celebrating Christmas in Chicago. We needed space to host Christmas Eve and Day for 9 people and this was perfect. Kitchen was well equipped, spacious common areas and comfortable beds. H... See more

Company replied

Rated 5 out of 5 stars

The expereince is rated a 5 because our host was very responsive and accomodating. The property was clean and cozy and the specific unit we occupied had a great view of the city. The location is very... See more

Company replied

Rated 5 out of 5 stars

My experience was great. I hosted a large group of family members to celebrate my daughter’s birthday. The check in process was brief and easy. I was met with quick responses to all my inquires. We th... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were very pleased with the apartment…

We were very pleased with the apartment in Noca Blu. It was clean. The bed was comfortable.
There was complimentary coffee. There’s a little grocery store right next door and even a little park that supplies doggy bags for our dog to go to the bathroom. Our host Jim was most helpful. Check in and check were easy.
I can definitely recommend this apartment in Logan Square and would stay there again.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Stay in a Perfect Location

We had a fantastic stay. The apartment was exceptionally clean—truly spotless—and the location couldn’t be better.

The kitchen is very well equipped, making it easy to cook at home, and it even includes all the basics. There’s also everything you need to do laundry, which was very convenient.

Brett was an excellent host—he responded immediately to any questions and was always helpful. Highly recommended!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

The apartment was just as shown

The apartment was just as shown - beautiful and comfortable. The bedrooms are on opposite sides of the apartment providing additional privacy. Check in was easy and the management company was responsive. Great stay!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

The location was perfect

The location was perfect. About a five minute walk to the metro where you could get off right in the middle of the national mall. It was clean, looked just like the pictures, and they were so attentive to me. I couldn’t figure out the WiFi and they responded to an email almost immediately. My mom had a friend invite her back to DC in a few months and wants me to see if it is free for them to stay again. I will be back!

14 March 2026
Unprompted review
Rated 5 out of 5 stars

While there were some issues

While there were some issues, heat not working in the unit , a little miscommunication on parking spots assigned, all questions were addressed with speed . Even some missing utensils in the unit or hangers were delivered immediately. Units in the 07 get to admire the beautiful downtown scale. Nice building. Big units. What staying in a big city should feel like in the heart of it

13 March 2026
Unprompted review
Rated 5 out of 5 stars

What a great long weekend

What a great long weekend! Very smooth checkin and checkout. Loved the idea of the 24 hour reception desk. Owner was very responsive! Our place was very clean and comfortable. The view was amazing!!! Would definitely book again!!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great

My experience was great. I hosted a large group of family members to celebrate my daughter’s birthday. The check in process was brief and easy. I was met with quick responses to all my inquires. We thoroughly enjoyed our stay. The location was great, parking was easy to find ( even for 3 cars). The place was beautiful, clean and spacious.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Place!

Super cool! ENVITAE has a really great apartment in Crystal City. The place was clean, upscale, with a full kitchen and great view. The company is easy to work with and I recommend staying with them!

3 March 2026
Unprompted review
Rated 5 out of 5 stars

The place was amazing!!!Clean…

The place was amazing!!!Clean comfortable and no issues at all. I highly recommend this property to anyone visiting the Baltimore area.
Also, the property is close to restaurants bars and the harbor

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Great apartment

Great apartment. Very spacious, comfy beds, great view, fully stocked kitchen.
Highly recommend! It’s also in the middle of everything going on in downtown Detroit.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

A great host!

A great host! They heard your comments and made adjustments thanks guys. The Host had staffing waiting on my family and stayed in contact the entire time until she put the keys into my hands and walked me through entering the spacious apartment. The host was very responsive and communicated well with me on items that I needed answers to. The beds were comfortable.

I did get lost in the elevator few times (felt like I was in a weird movie), the entrance from the parking garage was difficult to find, and yes, there is construction in the building. However, the minimal cost of parking and the in and out convivence was well worth it. I felt safe in the parking garage and I felt as though my belongs were safe. The occupants of the building were all very friendly and helpful.
I would suggest a Keurig and extra towels to the host.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

We had a wonderful experience with our rental. It had everything we needed, the location was perfect, the unit was clean/organized/comfy. Checkout was easy. Also the price was reasonable given how central it was in downtown Detroit.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great views

Great views! Very comfortable! Easy access and great communication!

15 February 2026
Unprompted review
envitae.io logo

Reply from envitae.io

Thank you so much for the feedback, Linda! We’re so happy to hear you enjoyed the views and found everything comfortable and easy. We’d love to host you again anytime!

Rated 5 out of 5 stars

Host was amazing and really responsive

Host was amazing and really responsive

13 February 2026
Unprompted review
envitae.io logo

Reply from envitae.io

Thank you, Tay! We're so glad to hear we were helpful during your stay. We know how important that is when you’re traveling. It was a pleasure hosting you, and you’re welcome back anytime!

Rated 4 out of 5 stars

Nice & Clean appartment

Nice & Clean appartment. 24h Reception Service

29 December 2025
Unprompted review
envitae.io logo

Reply from envitae.io

Thank you, Aimy! We’re really glad you enjoyed the apartment and found everything nice and clean, that’s always a top priority for us. We hope to host you again soon!

Rated 5 out of 5 stars

We had an excellent stay

We had an excellent stay. The place was clean, safe, and very spacious, with all the comforts needed for a relaxing visit. The location was outstanding, about 15 minutes from major museums in Washington, DC, which made getting around easy. The host was very responsive and helpful throughout our stay. Overall, a great experience, and we would happily stay here again on our next visit to the DC area.

10 January 2026
Unprompted review
envitae.io logo

Reply from envitae.io

Thank you so much for such a thoughtful and detailed review! We’re truly happy to hear you had an excellent stay and that you felt comfortable, safe, and relaxed in the space - that’s exactly the experience we hope to provide. It’s also great to know the location worked out so well for exploring Washington, DC and visiting the museums. It was a pleasure hosting you, and we would absolutely love to welcome you again!

Rated 5 out of 5 stars

The expereince is rated a 5 because our…the host was responsive and the property was exactly as described on the advertisement. Great customer service.

The expereince is rated a 5 because our host was very responsive and accomodating. The property was clean and cozy and the specific unit we occupied had a great view of the city. The location is very convenient to getting around the downtown and there are lovely restaurants in walking distance. Since it was only 6 degrees when we were there, it was extremely nice to have the restaurant right next door. Lastly, when there was an issue accessing the keypad for entry, the host arranged for someone to meet us at the property and ensure we were able to enter without worry or disruption.

2 January 2026
Unprompted review
envitae.io logo

Reply from envitae.io

Wow! Thank you so much for this amazing review!

We’re truly grateful you took the time to share your experience. I’m so glad the space met your expectations and that you enjoyed the view, the cleanliness, and the convenience of the location.

I also really appreciate your patience with the keypad situation. We always want our guests to feel supported, so I’m glad we were able to resolve it quickly and get you settled in without added stress.

It was an absolute pleasure hosting you, and we would love to welcome you back anytime, hopefully when it’s a bit warmer next time!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look