Enhance Medical Group Reviews 

3,060
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 446 reviews, customers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff, including surgeons, nurses, and coordinators, for their kindness, professionalism, and ability to make them feel at ease. Many highlight the exceptional service and smooth user experience, from initial consultation through to comprehensive aftercare, and are delighted with their amazing results. However, some customers noted issues with rushed consultations, a perceived lack of empathy, and unhelpful pre-operative communication. A few reviewers also expressed dissatisfaction with how post-operative concerns were handled, citing refusal to address issues or honor aftercare policies.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the kindness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the exceptional care and professionalism... See more

User experience

Clients share positive opinions on user experience, with many describing their overall journey as exceptional... See more

Customer service

Users describe positive interactions with customer service, highlighting the support, kindness, and patience... See more

Product

People report positive experiences with the product, with many expressing satisfaction with their results,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The last few months have flown by. No question to my PCC was too much and always answered promptly. All staff at Hammersmith hospital were so kind and lovely and made the experience much less worrying... See more

Company replied

Rated 5 out of 5 stars

What a beautiful experience, Dr Shalabi was incredible and everyone from the ladies at reception to the nurses ,including my consultant truly amazing. Highly recommending Enhanced is an understatemen... See more

Company replied

Rated 5 out of 5 stars

From the initial xontact Enhance have listened and heard what i wanted to achieve. All staff are professial and welcoming and immwdiately made me feel relaxed. Admission and surgery is beyond 5*. I... See more

Company replied

Rated 5 out of 5 stars

Uplift and Implants 345cc Great initial meeting and consultation in Manchester. The hospital/Operation staffing Birmingham A* and Dr Koda was phenomenal in explaining everything in a no nonsens... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Plastic Surgeon
  3. Plastic Surgery Clinic
  4. Private Hospital
  5. Surgeon

Written by the company

Enhance Medical Group is the UK's leading day case surgery provider. We have 7 clinics and 2 hospitals, all based in key locations and have highly skilled surgeons to complete all cosmetic procedures. All surgery options come with a free consultation for your complete peace of mind. We ensure you are 100% happy with the procedure before it goes ahead. All of our plastic surgery procedures are available on easy to pay monthly finance. We are also happy to take payments in full if this suits your requirements.

Breast Enlargement From £4,250

Written by the company

Book Your Free Consultation Today
Please feel free to call our team on 0800 808 5630 or visit our website for more information

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,060)

444 reviews in the last 12 months

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Rated 5 out of 5 stars

I had the best experience at enhance…

I had the best experience at enhance for my breast augmentation. The staff made me feel so at ease even when I was really nervous, everything was explained to me and I felt so looked after from start to finish. I was admitted at 11am and was leaving by 3pm. The whole experience was just amazing. I recommend enhance 100%!

15 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Milli-Mae! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Had an overall wonderful experience…

Had an overall wonderful experience with enhanced medical from start to finish my surgeon Guilia was amazing along with all of the after-care.

12 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Georgie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing experience yesterday when I had…

Amazing experience yesterday when I had my breast surgery, all staff are lovely and friendly one particularly stood out she was an angel i think her name was Oxanna, she made me feel so comfortable and calm she's such a credit to your team 🥺 Very happy I went with Enhanced medical team🥰

11 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Roxanne! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

All the positive reviews are deserved

All the positive reviews are deserved. From the first consultation, to the operation and beyond, their customer care is unmatched.

All the staff are helpful, friendly, professional and when you are making such a huge decision this is important.

I had Mr Khoda for my second surgery and what a fantastic surgeon he is. I couldn’t be happier with the results.

1 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Carrie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 4 out of 5 stars

From the initial contact of looking…

From the initial contact of looking into the breast lift to booking and having the procedure, has been good. Staff at both the consultations in Bristol and hospital in London have been lovely.
The reason for only giving 4 stars and not 5, is because I felt there was a little lack in communication, initially I was taken to a ward just after 9am (my admission time, not operation time), where paperwork etc was done, a little after 10am I was told they were ready for me, I was then taken to a room, where I waited again, with a anaesthetic nurse and the nurse looking after me in theatre coming in to explain their roles. I was then told you'll be going down in around 10 mins or so, again I was left with no update as to why things were taking longer than I was told, I understand things can happen that moves waiting times, but I feel the patient should be kept informed to keep their anticipation/anxiety down. Again ALL staff were wonderful - thank you!
I then expected that after I had come around in recovery, I would be told told how my operation went..but nothing was said, this was something I thought about the next day (other surgery that I have had, the surgeon has always come to see me after to reassure all went well)
Just that little bit of extra reassurance, would make people feel more at ease, other than that, I really couldn't fault anything else.
Thank you again to ALL staff, start to finish!
Thanks to the lovely young lady on reception, telling me I looked as good as I did after surgery as when I booked in, in the morning. Made my day :) - your a credit to your team!

7 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 4 star review Ray! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for your constructive & honest feedback, we will inform the relevant heads of department to address this for you. We always aim to offer our patients the very best experience with our team and your feedback is incredibly important. Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

If i could rate above 5 stars I would!

If i could rate above 5 stars I would!! Fantastic team. I am now 20 days post op from uplift and implants with Mrs Mudera...What a woman! Knew from the second i met her that i trusted her and that I was in the safest of hands. The whole Enhance team have been incredible. My incisions are unreal, so neat and already barely visible!! Mrs M you are my hero!!! Shout out to all the staff who took care of me surgery day at Hammersmith. You were all wonderful. Big thanks to my PCC Gail. Gail responded so promptly with any questions I had and she actually felt like a friend. Needless to say i would HIGHLY recommend Enhance and since my surgery a couple of my friends have booked consultations. Thanks for everything xx

21 May 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Jacqueline! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Staff was so lovely and everyone was…

Staff was so lovely and everyone was reassuring.

7 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Liv! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Everyone was so professional

Everyone was so professional. No such thing as a silly question. From initial appointment to operation was just over a month. Everyone along the way was so helpful and the staff on the day of my op were amazing.

6 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Charlotte! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Have a very good experience with Ben khoda

Have a very good experience with enhance, everyone I spoke too or seen was very friendly and nothing I asked was too much! Thankyou for changing my life

27 May 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Samantha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Breast reduction - Bristol / Birmingham

The team at Enhance are amazing!

The whole process has been smooth from start to finish. My PCC was Melanie, she responded quickly to any emails or concerns I had and it was always a pleasure talking to her during consultations.

I had my breast reduction surgery last week. My surgeon was Reza Arya. He really listened to what I wanted during consultations and made me feel completely at ease on the day, along with the other wonderful doctors and nurses at Enhance.

I arrived at 9am. The receptionist was lovely and really settled my nerves. The admission process was fairly quick and easy. I was then taken to my bed on the ward and waited for maybe an hour / hour and a half whilst having the necessary conversations before surgery.

Tony was fantastic, he made me feel comfortable. He talked to me and held my hand whilst I was put to sleep - I was really nervous about this so that helped a lot. Especially since it’s pretty quick once you’re told to go to theatre. I really needed that otherwise i would have freaked out.

I stayed overnight and had a lovely nurse and doctor stay with me. They really took care of me and made me feel comfortable. Nothing was too much trouble!

I’m now one week post op, the recovery process has been smooth so far and I’ve just had my first wound care appointment at the Bristol Clinic. This was with Naomi and she was super helpful and made me feel great about my results!

Couldn’t recommend Enhance enough for a breast reduction and lift, the team are absolutely fantastic and the results so far are amazing! Thank you for changing my life ♥️

30 May 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Jade! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

It's been an amazing journey from the…

It's been an amazing journey from the start. I am so grateful for the support and care during this time.

1 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Kamila! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

WOW, WOW & WOW

Wow wow & wow! I cannot fault my experience at Enhance medical group Birmingham. The staff were incredible!
My surgeon Mohamed Shalabi was fantastic start to finish, really listened to what I wanted factored in with his expert experience the results are incredible!
Wendy my nurse was fantastic, so caring and helpful throughout my experience.
Tony the anaesthetist was brilliant! Put me at ease we had a few jokes! Couldn’t have wished for a smoother op day with outstanding staff. Highly recommend

4 June 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Samantha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

5 plus plus service and patient experience

From the initial xontact Enhance have listened and heard what i wanted to achieve. All staff are professial and welcoming and immwdiately made me feel relaxed. Admission and surgery is beyond 5*. It is the only time the anethistic didnt make me feel sick! My whole experience has been amazing so far. I had my follow up call today and check up next week. Highly recommended and i did shop around a bit first. Cant fault them😍

3 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Steve! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

I was mainly impressed with my surgeon…

I was mainly impressed with my surgeon and nurse carer Wendy at the hospital, both put me at ease and were extremely lovely. Nothing was too much trouble.

3 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Becky! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Uplift and implants - Fab!

Had an uplift with breast implants and couldn’t be happier. I met with Abbie one of the care coordinators who was just fab. She was thorough and did everything possible to make me feel comfortable. Everything was explained to me in depth. The surgeon was precise and measured my whole chest giving me his honest opinion on what would suit my body type and chest size. On the day my surgeon, Mr Khoda, was brilliant, he checked to see how I was feeling and to confirm what we had discussed before showing me the implants which had been ordered ready for the surgery. The nurses were also brilliant on the day of the surgery. The following days from surgery I received calls from enhance to check on my progress as well as my care coordinator, Abbie, checking on how I was feeling and giving advice on things to help. Couldn’t recommend enhance enough. Thank you

1 June 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Mollie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

My procedure

I have been anxious over my procedure and on entering hospital at Hammersmith the staff were so kind and understanding they couldn't have been nicer.
My ward roomies were lovely too
My surgeon was very professional and listened to exactly what I wanted from my procedure he was great.

2 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sandra! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Auto augmentation uplift

I’m on week 1 of my auto augmentation uplift no implants, I’m so pleased with them at the moment 🤞🏻 they look brilliant better than I thought my surgeon would achieve just using my own tissue. I’ve had a great experience touch wood 🪵 my surgeon Mohammad Maher gave me his opinion of an option other than implants on my consultation as I didn’t know what I wanted and never even really heard of this procedure. But I think he’s done an amazing job. Everyone at Solihull was lovely from the nurses before my surgery and the anesthetists especially Tony who instantly put me at ease when I arrived and to going under. Had my dressings changed yesterday by a lovely nurse and I’m so happy look forward to seeing the results further along.

26 May 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sianey! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

10/10

10/10 experience. All the staff are so warm and supportive. Melissa and Dr Fallico made the whole experience smooth and I got the results I wanted.

Even the receptionists were super lovely! Would only ever use enhance and the team I used ❤️

20 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review JB! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing

I am 2 days post op from having breast augmentation surgery. The whole process has been flawless The surgical and nursing team were so kind, considerate and professional From what I can see so far the results are just what I wanted

30 May 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sarah! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing experience

Amazing experience, all staff in Hammersmith centre were so friendly and patient with me… all of Mr Maklads surgical team were very reassuring and calming keeping my modesty at all times, post op in recovery was very calming nurse Okhana was amazing and supportive with me getting back up on my feet. I would highly recommend anyone to use enhance medical centre as my experience having my surgery was top tier with everything from greeting me, prepping for surgery and post op bed side care.

29 January 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Poppy! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

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