ENGRAVERS GUILD LIMITEDReviews 

This is a brilliant company, which I would highly recommend for both the quality of the item I purchased, plus the excellent customer service I received. I emailed to enquire about purchasing an engraved photo frame, for a colleague who was retiring. I wanted a frame I'd seen on their website, but for it to be landscape and then for the engraving to match the orientation (both not standard options for the frame I wanted, due to the design). After a few back and forth emails and fast responses from their customer service team (Guilda, specifically), I was instructed to order via their site and to then email the additional orientation/customising details across. Just a few hours later, I received another email from Guilda confirming that my order had been completed, packaged and shipped. It literally arrived the very next day and was perfect, all details executed perfectly. I will most definitely order again! Thank you ☺️

Lovely necklaces bought for my daughters to remember their nan that had passed away.

Next day delivery as promised.

I will recommend and be using again.

Fantastic fast service, lovely product customised exactly as specified!
Thank you.

What a lovely company to buy from. I ordered a necklace which has just arrived. Beautifully packaged, beautiful piece of jewellery and it arrived super quick! Really pleased with it and I would highly recommend and I will definitely be using them again 😊

I purchased a engraved Valentines Rose for my partner.
Due to wrong address on package the item was returned to seller.
Seller sent it back out & gave me a refund, which was extremely kind of them.
Rose itself was beautiful & my partner loved it.
Will certainly buy from Engravers Guild again & highly recommend them.

I bought a locket in November 23 and had a problem with it and although the guarantee was well out with no hesitation they sent me a new one without even asking for the original one and received it within. 3 days from.my complaint James also tool the time to sent me a lovely email
I have no hesitation to recommend love lox if you are thinking of buying jewellery service is excellent and will certainly be using them again.
Thank you James and team

Purchased a personalised engraved glass tankard for a special gift & extremely happy with it. Product was just as described, very good quality, lovely weighty tankard with perfect engraving. Contact from seller was great, with timely postage and good packaging. Unfortunately, the corner of the box had been damaged, but as soon as I brought this to the attention of Engravers Guild, I received a very courteous reply & apology with an offer of a new box, which was received very quickly. I would definitely recommend this company and product, excellent customer service and after sales. Thank you 😊

I was blown away with the pocket watch I ordered . It’s for a gentleman who is retiring and you will make an old man very happy ☺️
The engraving is beautiful.
I ordered on the Tues night and received it on the Fri . Beautifully packaged in a lovely case inside a presentation box . I’m speechless at how stunning it all looks . Thank you so much , he will absolutely love it ☺️

I had a great experience with the Engravers Guild.
From looking at the website, picking the glasses I wanted and previewing my engraved messages it was easy.
They were delivered very quickly and look beautiful.
The packaging was excellent and made these gifts even more special.
Thanks Engravers Guild.

Amazing! I was late for getting my secret santa and wanted something lovely and personal and these guys made and delivered my gift just in time. They updated me every step of the way even in the busy festive period. So thank you so much you really are amazing.❤️

This company are so helpful. I had a few questions before I ordered and they were able to help.
I ordered an engraved necklace with a disc. It's so lovely and I'm really pleased with it.
I will definitely be recommending them.
Happy customer 😊

I ordered a whiskey glass for my husband for Christmas. Unfortunately when arrived it had a fault, so I emailed the customer service team. They responded within a few hours, were very apologetic and sent a replacement which I received the next day. The replacement was perfect! Thank you for being so prompt and professional. Would definitely recommend!

I ordered an engraved wine glass as a birthday present. The website is easy to use and allows you to ‘view’ the finished product prior to buying. I had to redirect the delivery after placing the order which was handled without fuss by customer services. Sadly, when the glass arrived, there was a fairly sizeable crack on the base. I contacted customer services and a replacement was sent out within the next few days. Brilliant communication and customer services. Well done to Gilda and the team.

Amazing customer service, a very very high quality engraving on a zippo lighter and amazing customer service. A very sincere company.

Delivery etc was all fine.

After just a few months, gold plated locket has appeared dull and tarnished, and basically unwearable

Item was Gold plated Italian crossed chains heart, priced at £132.99 including inserted photos

Had a wonderful experience with this company. The item I ordered (a nurse's fob watch) was delivered in an attractive gift box (in a box, in a box...). I noticed that the front engraving had been missed, so I emailed the company and received a reply within an hour or so - which is unheard of in my experience. The representative was very apologetic and promised to get a replacement send immediately. The replacement watch arrived THE NEXT DAY. My daughter was incredibly impressed with her gift. We were told just to keep the "faulty" watch.

Everyone I showed the watch too was very complimentary about the watch and the presentation.

I do have a *minor* gripe though - sorry. When ordering, there was an option to have front or back engraved - or both. If only the front is being engraved you are allowed 14 characters, but if you wish the back engraved also, you are reduced to 12 characters. This was a slight annoyance as it meant my daughter's name would not fit and we had to be a little inventive.

Overall, this did not ruin my experience.

Omg what an amazing company! From packaging to personal touch beautiful. I ordered a,personalised wine glass , it is beautiful not tacky like I've had in past! Absolutely worth every penny and the price another shocker from the item I received very special. Will definitely use again !! And recommend!!

Ordered a watch as a RN graduation present I can’t express how beautiful the watch is, would highly recommend.

Very pleased with the tankard, but disappointed not to get the presentation box. Unfortunately I had difficulty in placing the order. Had to contact the company and was told to use another method, but in doing so the box got missed off the order. A genuine mistake. As this is for a 21st birthday present it would have been nice to have the box.

It is very rare for me to make comments but the customer service with this company is second to none.
The large gin glass I ordered and had engraved was beautifully packed and arrived very quickly, safe and sound.