Enfields Lettings Reviews 

Louise manager at enfields has been exceptional, helped to keep us sane through this stressful process. Keeping us informed throughout and going above and beyond at all times.

The staff is not committed, irresponsible with pathetic service. They changed my viewing dates again and again without prior notice and informing at the last moment. Would not recommend

I currently let a property through Enfields-Shirely and have done so for the past year. I cannot fault the service provided by Louise Harston and her team. I have previously had a bad experience with a letting agent and was therefore wary to try another agent but I am so impressed by the level of communication and service provided. I would highly recommend anyone looking to let their property and wanting a dedicated and trustworthy lettings manager to get in contact with Louise at the Enfields-Shirley branch.

Poor and disrespectful treatment; bunch of empty words on the phone with promises, just to be ignored soon after. Wasted time and hopes; feel like i was disadvantaged because i’m a foreigner. would not recommend

Bought a house via this company to find that basically everything they told me were lies. They even tried to pass the property off as freehold when it wasn't. The person I spoke to about the property lied to my face on most of my questions. As a first time buyer I think it's disgusting to be treated like this just so they can get a sale.

Utterly frustrating. Went to view a rental property, rang immediately after to put down an offer only to be told that a holding fee had been put down and that the property was already gone. We hadn't been notified at all prior to the viewing. We even had a confirmation phone call the morning of the viewing. The colleague showing us around the property also clearly had no idea this was the case. A complete lack of any sort of communication. An utter waste of people's time! Will not be viewing any future properties through Enfields!

I have just bought my first home, which was sold through Enfields. I could not recommend them more highly - Sam and Shaun in particular were excellent. There were a lot of delays in communications from the seller's solicitor, and they went out of their way to chase these up and try to get the information needed, which I really appreciated. They gave me regular updates, which was very helpful as I was not familiar with the process of buying a home and did not really know what to expect at what stage.

Additionally, when I first went to see the flat (and again when I went to measure spaces), I was given plenty of time to ask questions and the person showing me round was honest about some of the flat's faults. This meant that when the survey came back, I didn't lower my offer as I was already expecting there to be a few problems with it and it didn't come as a surprise.

Thank you Enfields - I love my new home :-)

Enfields were excellent from start to finish when selling my property. They have great knowledge of the area and they couldn’t have done enough for us. I would recommend them to everyone.

Viewed 2 flats through them.... no problem.

Then we started getting calls and messages booking us in to view properties that we had not viewed online and were nothing we were interested in.

Called and spoke to them and their attitude was that it must have been my partner booking them and it was my mistake.

As soon as I said that was not the case and had to become stronger with them to get through their objections and blaming us for their mistakes - they accused me of being rude and offensive [I was assertive but professional at all times].

I was going to make an offer on one of the flats, I will now not do so on a point of principle and will never consider a property being marketed through them ever again.

My advice to everyone - avoid these obnoxious individuals.....

From beginning to end, Enfields were great. Sam and Shaun were always contactable and ready to help, especially in the most stressful parts of the sale. Purplebricks were the agent we bought from so were basically non-existent after our offer was accepted, Enfields went above and beyond to keep me in the loop by staying in contact with the estate agents above. Couldn't have asked for any more. Thanks Sam and Shaun!!

Enfields Southampton, in particular Sam, worked very hard to sell our property and help us with our onward purchase. Our situation was not straightforward and they were endlessly patient and professional. I would highly recommend them!

The Southampton sale took quite some time to complete due to factors beyond my control or understanding! However Enfield and Sam Binnington were alway communicative and helpful. Would recommend them wholeheartedly and willingly.

The sale of our flat in Southampton was handled with great care and professionalism by Enfields and we would have no hesitation in recommending them to anyone considering selling their property. Our flat was marketed effectively and full advice provided to us at each stage. Our telephone calls and emails were responded to promptly with helpful information and the whole process was expedited to our complete satisfaction.

Purchasing my first property was immensely stressful, and with the added pressure of a difficult solicitor, but Enfield's were fantastic through the entire process. I couldn't recommend the team enough, they provided regular updates, were always prompt with responses and were really supportive throughout!

Amazing service as always offered by Enfields. I’ve used them many times & always had the same great service and support. Always there to help, they go above and beyond.

Truly amazing service, I would personally and earnestly recommend Kevin and his team to anyone except there selling or seeking a home. Cheerful and friendly service at all times.

Cannot fault Enfields of Southampton. We have used them for a number of years and their Tenant find service has been exceptional. Georgia and Jack have not only found tenants but kept us 'in the loop' at every stage. They have always gone 'above and beyond' - a rare quality of customer service in today's market.
Their willingness to resolve issues gives great peace of mind to their clients and we have nothing but praise. We now only use Enfields - why use the rest when Enfields are the best? Joanna & Paul

Just wanted to thank Kevin and his team at Bitterne for everything. There were some ups and downs with sale of our house but all through this, Kevin regularly kept us informed of the situations in the chain, and we got through it. I would highly recommend them anytime.

No problems whatsoever. Staff were in regular contact and always responded to my queries asap. Would definitely use Enfields again.