Enfields Lettings Reviews 

211
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly approach, making interactions pleasant and supportive. Many highlight the outstanding communication and prompt responses, with staff often going above and beyond to keep clients informed and address questions efficiently. The overall service is frequently described as smooth, fast, and stress-free. Reviewers particularly appreciate the personalized care and dedication shown by the team, making customers feel safe and well-supported throughout their rental journey. This commitment to excellent customer service ensures that even potential challenges are handled with patience and clear guidance, simplifying the entire process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Response time

Customers had positive experiences with response times, consistently highlighting prompt and helpful... See more

Service

Users describe positive interactions with service, highlighting the team's superb job in arranging moves and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Abi and the team at Enfields did a superb job at arranging our move into a rental property in a very speedily fashion. We are so grateful for their hard work and would recommend them as a lettings age... See more

Rated 5 out of 5 stars

We’ve been looking on the rental market for a while and I must say, Adrian’s attention to detail and finding a property that matches our specific needs had been amazing. Alongside this, provides... See more

Rated 5 out of 5 stars

I had the pleasure ov having annah show me around a property that is now me and my children's home. She is amazing helpfull and supportive. I struggle with forms annah helped me focus and get what nee... See more

Rated 5 out of 5 stars

I rented a flat assisted by Annah Gee❤️ She helped me with a few viewings and worked to find what was best for my situation. Then it took a bit more time than usual to get my documents approved,... See more


Company details

  1. Apartment Rental Agency
  2. Real Estate Agents

Written by the company

Enfields Lettings are a specialist residential lettings agency offering houses and flats for rent.


Contact info

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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No recent history of asking for reviews

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4.8

All reviews

(211)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Annah. From the very beginning, she was professional, responsive, and incredibly helpful throughout the entire rental process. She made everything smooth and stress-free, answering all my questions promptly and guiding me through each step with care.
Her friendly and supportive approach made a real difference, and I’m truly grateful for she help in securing my new place. I highly recommend Annah to anyone looking for a reliable and trustworthy estate agent!
Thank you again for everything!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Elliot from enfields in Bournemouth was…

Elliot from enfields in Bournemouth was great with helping me and Jake find our perfect property and really lovely and chatty and told us everything we needed to know and when we had questions he reassured us with a knowledgeable answer!

Elliot showed us round a gorgeous flat in Winton and we ended up taking it!

Thankyou so much for the amazing communication and great eagerness to help others, much appreciated

Alicia and Jake

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Annah Gee is a great asset to Enfields

We were shown round a property by Annah. She was totally professional, friendly and welcoming. She answered all our questions and has responded to subsequent emails and phone calls quickly and efficiently. If she didn't know the answer she's taken time to find out from the landlord and get straight back to us. We've felt more than happy to pay the holding fee and secure the property through her.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Annah has been outstanding!

Annah has been outstanding and the whole process of viewing , securing my property has been seamless . I felt that I was treated with a personal touch and that she understood me and the landlords needs rather than being just a number and in competition with everyone else. My new beginning is exciting and the this is a fab agency very thorough great communication.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Moving Summer '25

Annah is a credit to her agency and her profession. We met her recently at a property viewing; she was attentive, professional and clearly had our best interests at heart. It has been so refreshing to communicate with someone who is efficient and capable. Within 24 hours of viewing we were able to put down a holding fee thanks to Annah's presence at the property and effective communication after. Thank you for your brilliant work Annah, you've done yourself a great credit.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Me and my partner are in the early…

Me and my partner are in the early stages of looking for a property, we found Annah Gee to be extremely helpful and enthusiastic. She gave great advice and was really friendly to talk to, she made the whole process seem less daunting! Thank you Annah😊

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Enfields estate agent is managing our…

Enfields estate agent is managing our property neatly from last 4 years. They are very professional and helpful. Recently I’m in touch with the letting negotiator Annah, I found her very supportive and approachable.

Whenever I email or phone she is always keen to answer any queries I may have.

We have very good experience working with Enfields

Thank you

16 June 2025
Unprompted review
Rated 5 out of 5 stars

We recently met Annah Gee during our…

We recently met Annah Gee during our property search, and I must say she has been absolutely fantastic. From the moment we arrived, she was professional, friendly, and incredibly knowledgeable. She taking the time to explain everything clearly and respond to all our questions with care.
What really stood out was her genuine attitude — she clearly has the best interests of both the landlord and tenant in mind. It’s rare to come across someone so dedicated and efficient in this industry.
Thank you, Annah, for your outstanding support. You're truly an asset to your team.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Enfield Lettings Agency in Southampton Shirley, particularly with Suman. They provided outstanding service in helping me find the perfect rental house at a great price.
Suman and James were incredibly proactive, consistently updating me on the progress of all paperwork right through to key handover. Highly recommend!

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Over the years-a great experience

Enfields have been my go to Letting agent since I became a landlord 10 years ago. I mainly work with Annah Gee whom I find both professional and knowledgeable. I like that she is very cheerful with an infectiously positive attitude, she goes above and beyond to be helpful. One feels as though nothing is too much trouble. Enfield staff liaise very well between departments and I find everyone pleasant. Diane Strange

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Have been working with enfields for a…

Have been working with enfields for a few years now and 100% recommend to use.
James who deals with the letting department is very professional and makes the whole process so easy.
Will continuing working with the team there.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Superb service....!!

Annah (and others at Enfields) have provided tenant find services for several of my properties over the years. They always communicate well and generally, the properties are let within a week or so of going to market. I find their services completely professional and they are a great team to work with. I highly recommend them.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Annah Gee got me my forever home !

I have been stressed out looking for a safe place to live for 8 weeks. Because I’m a single man I seem to be getting pushed back quite a lot.

Then I came across Annah Gee, from the minute I saw this particular property I knew this was the one I really wanted. She went above and beyond to make this happen. Honestly can’t thank her and her team enough.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Service!

Great service and smooth move-in
Annah was very helpful and professional throughout the process. Everything went smoothly and communication was excellent. Highly recommend!

28 May 2025
Unprompted review
Rated 4 out of 5 stars

I rented a property from Enfields.

I rented a property from Enfields two years ago and Anna was the one who did the viewing with me, she was so nice and supported me throughout the process with lots of information until I got the property and was handed to Sarah (the property manager) . Sarah was swift to respond, communicated well with me anytime I needed help in the property and they made my stay at the property a great one. Thank you Anna and Sarah and the whole Enfields property agent

29 May 2025
Unprompted review

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