Love the coat- I’m shopping from Canada though and got hit with a $93 duty fee. Had I known, I probably would have sourced it in Canada because it ended up costing the same as if I had. Not a big deal... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good experience. Items came within a few days. As someone with a chemical fragrance allergy it was great to receive Birkenstocks that hadn't been out of the box inside a shop so had no secondhand frag... See more
Company replied
This was my first time shopping at END from Ireland. Their website clearly outlines customs and duties so there’s no guessing involved. The shopping process was incredibly fast and I believe my orde... See more
Company replied
South Korea "I was initially drawn to END. because of their competitive pricing. Being an overseas purchase, I had some reservations at first, but I was genuinely impressed by the delivery speed—it f... See more
Company replied
Company details
About END.
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
- endclothing.com
4.3
Excellent
130K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
End never disclosed importing fees
End never disclosed importing fees. And in the 5 years I’ve used end this is th first time being hit with $60 import fee
29 April 2026
Reply from END.
Hi Tolu,
Thank you very much for your review, and we are sorry to hear of this experience.
All of our US orders are duty covered by ourselves, however we are aware of an issue in which some US orders have been incorrectly billed duties by FedEx.
We are in the process of having this re-billed to our account, so we would advise not to pay this fee billed, and if it has already been paid this will be reimbursed directly.
If you would like any further support on this, please reach out to our team via our messaging service or our email info@endclothing.com and one of agents will help right away :)
Our sincerest apologies for the disappointment caused.
Many thanks.
END.
My package was lost for a moment
My package was lost for a moment, fortunately it was recovered pretty quickly. Customer service on END’s end was super good! Got a very quick reply and they really tried their best. Quality of the product was good. Overall very happy, good experience.
8 May 2026
Unprompted review
Excellent delivery and pricing!
South Korea
"I was initially drawn to END. because of their competitive pricing. Being an overseas purchase, I had some reservations at first, but I was genuinely impressed by the delivery speed—it felt just as fast as domestic shipping. The item arrived exactly as described and in perfect condition. I’ll definitely be shopping here more often!"
30 April 2026
Reply from END.
Hello Lim,
Thanks so much for taking the time to leave this review.
We're really pleased to hear that your first overseas order arrived quickly and exactly as expected.
It’s great to know our international delivery met the same standard as a domestic order.
We really appreciate you choosing END. and look forward to seeing you again soon.
Kind regards,
END.
End clothing is the best
3 June 2025
Reply from END.
Hello Kate,
Thanks so much for taking the time to leave this review.
We're really pleased to hear that your order arrived quickly and exactly as expected.
It’s great to know our international delivery met the same standard as a domestic order.
We appreciate your support and look forward to welcoming you back again soon.
Have a great weekend,
END.
END Clothing - Great service
END. Always has a great selection of everything. Usually at a competitive price. Where they also win is with good customer service, fast delivery and very well packaged items. Always a positive experience buying from them.
27 April 2026
Reply from END.
Hello Matt,
Thank you for the kind words.
We’re really pleased to hear that you consistently enjoy our product selection, pricing, and service.
It’s great to know our delivery and packaging continue to meet expectations.
We appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
END.
Thank you for getting the refund…
Thank you for getting the refund activated so quickly. I love your clothes and bottoms!
2 May 2026
Unprompted review
Great quality item
Great quality item, bought the Salomon shoes and couldn’t be happier! Also got the new shopper discount which was amazing and also free delivery!
27 April 2026
Reply from END.
Hi Julia,
Thanks for the review!
Amazing to hear you are happy with the shoes you ordered and we are very pleased to provide a smooth shopping experience.
Kindest regards,
END.
A++ product A++++ customer service
Purchased a pair of Birkenstock Boston's they are great, A++ also what impressed me the most was the customer service team who helped me apply the discount as it glitched at the checkout and didn't apply having me pay full price, I emailed them about the issue and I'm on the other side of the world I didn't expect to hear from them for at least a few days but within short time they replied to me, refunded me the difference and we're apologetic for the glitch, great company to deal with will be buying from END again. Thanks legends!
30 April 2026
Reply from END.
Hi George,
Many thanks for the great feedback!
Our apologies for the initial issue with the discount, but we are very happy to hear this was promptly resolved by our support team :)
All the best,
END.
Great transaction
Great product, well packaged, easy process & super quick delivery from uk to australia.... ordered thursday pm arrived tues am !!
30 April 2026
Reply from END.
Hi Tim,
Thank you for the great review!
We're pleased to hear of the smooth and easy delivery process, and the satisfaction with the product :)
All the best,
END.
Reply from END.
Hi there,
Thank you for your feedback!
Amazing to hear our product and delivery service met all expectations.
Kindest regards,
END.
Received an item of clothing which was…
Received an item of clothing which was as described, but I needed to exchange it for a smaller size. I understand the item was of limited numbers but had no communication as to either getting an exchange or a refund. In the end I got a refund but would much prefer the item.
27 April 2026
Reply from END.
Hello Jason,
Thanks for taking the time to share your experience.
We understand how disappointing it is to miss out on an item you wanted to keep.
Unfortunately, due to the limited availability, the requested size was no longer in stock at the time, so an exchange wasn’t possible.
Had the correct size been available, our team would have arranged this for you.
As this wasn’t the case, a refund was issued instead. We’re sorry we couldn’t fulfil the exchange on this occasion and appreciate your understanding.
Kind regards,
END.
As a repeat customer overseas
As a repeat customer overseas, I value a fast checkout, shipment process. Always a job well done.
30 April 2026
Reply from END.
Hi Gerald,
Many thanks for the great review and your continued trust in us!
We look forward to maintaining an amazing relationship and continuing to support in the future :)
All the best,
END.
Item was priced cheaper than other…
Item was priced cheaper than other websites/app. The item also came earlier than expected!
30 April 2026
Reply from END.
Hi Khai,
Thank you very much for the great review!
Amazing to hear of your good shopping experience, and we are very happy to be providing great pricing for our products.
Many thanks.
END.
Reply from END.
Hi Jason,
Thank you very much for the feedback!
We're pleased to hear you love the shoes and they arrived in speedy fashion!
All the best,
END.
Reply from END.
Hi there,
Thanks for the great review!
Amazing to hear of the smooth delivery process. We are very pleased to provide a great shopping experience.
Many thanks,
END.
This was my first time shopping at END…
This was my first time shopping at END from Ireland. Their website clearly outlines customs and duties so there’s no guessing involved. The shopping process was incredibly fast and I believe my order arrived three days after I placed it. I’ll definitely be buying again.
30 April 2026
Reply from END.
Hi Elaine,
Thank you very much for your review.
We are very pleased to hear your first order with us resulted in a smooth shopping experience. We hope to support you more in the future!
Kindest regards,
END.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.