Love the coat- I’m shopping from Canada though and got hit with a $93 duty fee. Had I known, I probably would have sourced it in Canada because it ended up costing the same as if I had. Not a big deal... See more
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Review summary
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Reviews shaping this summary
Good experience. Items came within a few days. As someone with a chemical fragrance allergy it was great to receive Birkenstocks that hadn't been out of the box inside a shop so had no secondhand frag... See more
Company replied
This was my first time shopping at END from Ireland. Their website clearly outlines customs and duties so there’s no guessing involved. The shopping process was incredibly fast and I believe my orde... See more
Company replied
South Korea "I was initially drawn to END. because of their competitive pricing. Being an overseas purchase, I had some reservations at first, but I was genuinely impressed by the delivery speed—it f... See more
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Company details
About END.
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
- endclothing.com
4.3
Excellent
130K reviews
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Delivery service good
29 April 2026
Reply from END.
Hi Boonyarit,
Thank you for taking the time to leave your great review :)
Great to hear you were pleased with the delivery service provided!
Kindest regards,
END.
Tampered With Return
I purchased underwear from End and returned it unopened and with the hygiene seal fully intact, within the return window. End refused to refund me, citing the Consumer Contracts Regulations hygiene seal exception, despite the fact that the item had not been opened or worn and the seal was untouched.
I escalated formally in writing, citing the relevant legislation and my right to a refund. End maintained their refusal throughout, offering no meaningful response to the points I raised.
When the item was eventually returned to me, the hygiene sticker had been removed. It was in a different condition to how I sent it back.
I have been a customer of End for a number of years. The handling of this dispute has been poor at every stage and I will not be shopping here again. I would caution anyone purchasing items that might need to be returned to think carefully before doing so.
6 May 2026
Unprompted review
Reply from END.
Hello Alex,
Thank you for taking the time to share your feedback.
We’re sorry to hear that you were dissatisfied with how this matter was handled and appreciate the opportunity to clarify.
As clearly outlined on our website, underwear is classified as a non-returnable item for hygiene reasons, and we do not accept returns for this product category under any circumstances.
This policy is displayed prior to purchase and applies regardless of whether an item is unopened or has any form of seal intact.
For clarity, our Terms & Conditions do not reference or rely on the condition of a hygiene seal when determining return eligibility for underwear.
Our customer support team reviewed your enquiry in line with this policy and responded accordingly.
While we understand you may disagree with the outcome, the decision was made based on our stated returns terms, which are applied consistently and fairly for all customers.
With regard to the condition of the item when returned to you, items sent back after being rejected are handled as part of our standard process to ensure they are correctly identified and returned, however they are not resold or placed back into stock.
We’re genuinely sorry to hear that this experience has led to frustration.
We do appreciate you taking the time to leave feedback, and while we regret that this did not end as you hoped, we stand by the decision made in line with our published policy.
Kind regards,
END.
Reply from END.
Hi Jean,
Thanks for the lovely review :)
Amazing to hear your feedback!
All the best.
END.
The experience was very good
The experience was very good. The app's usability could definitely be improved, but overall, the wait time, which was shorter than expected, was very good.
1 May 2026
Reply from END.
Hi Dario,
Thank you very much for the review!
We are pleased to hear about your good experience shopping with us.
Equally, we appreciate the feedback on the app.
We are always looking to improve the interface for customers so this is very valuable to us.
Many thanks.
END.
Always enjoy shopping at end and always…
Always enjoy shopping at end and always a plus too win the adidas spzl trainers in the raffles 💥
27 April 2026
Reply from END.
Hi Andrew,
Thank you for the great review.
We really appreciate your continued trust in us, and a huge congrats on the launch win!
All the best.
END.
Reply from END.
Hi Jacqueline,
Thank you very much for your review and order with us!
We are super pleased to hear everything was up to standard :)
Many thanks,
END.
Perfecto ;)
29 April 2026
Reply from END.
Hi Julien,
Thanks for the review!
We are pleased to hear everything went well with your order :)
All the best,
END.
Reply from END.
Hello Kashif,
Thank you for taking the time to leave your review, and we’re sorry to hear that the fit of the shoes didn’t meet your expectations.
We understand how disappointing this can be, especially when you were looking forward to your purchase.
Having reviewed this further, we can see that our customer support team has already been in contact with you and has advised returning the item.
As comfort and fit can vary between styles and individuals, we completely appreciate that not every item will be suitable, which is why we’re always happy to assist with a return in these situations.
Once the item is returned and received back with us in line with our return's policy, we’ll be able to take the appropriate next steps.
We’d encourage you to continue liaising directly with our support team so they can assist you through the process and help bring this to a resolution as smoothly as possible.
Thank you again for your feedback, and we hope we’ll have the opportunity to provide you with a better experience in the future.
Kind regards,
END.
Reply from END.
Hi Raul,
Thank you for taking the time to leave your review, and I am very sorry to hear of the delay with this delivery.
The courier has already contacted us regarding this issue and requested additional information. We have a dedicated team who will liaise directly with the courier and provide them with everything they need.
Once the courier receives the required details, they will be able to clear the parcel through customs and proceed with delivery.
We sincerely apologise for any inconvenience caused by this delay and appreciate your patience.
The shipping fee you incurred has also been reimbursed due to the unforeseen delay.
Kindest regards.
END.
Stunning sneakers
The sneakers are absolutely beautiful. They were also delivered within the said time. Must buy
28 April 2026
Reply from END.
Hello Carol,
Thank you for your kind words!
We’re delighted to hear you love the sneakers and that they arrived within the expected timeframe.
We really appreciate your recommendation.
Kind regards,
END.
Birkenstock Naples
I received frequent updates or tracking of my parcel and it arrived earlier than the original date proposed. The ordering was a simple and direct process and I did receive a discount for first purchase. That is always a bonus.
28 April 2026
Reply from END.
Hello Clare,
Thanks so much for your kind review.
It’s great to hear that the ordering process was smooth, the tracking updates were helpful, and that your delivery arrived early, we’re glad the first‑purchase discount was a bonus too!
Kind regards,
END.
Everything was straight forward &…
Everything was straight forward & arrived on time. i bought the Ice cream jacket very happy with it & it was at a reduced price so over all it was good online shopping experience
1 May 2026
Reply from END.
Hello Trevor,
Thank you for your lovely feedback.
We’re really pleased to hear everything was straightforward, arrived on time, and that you’re happy with your Ice Cream jacket.
It’s great to know you enjoyed both the product and the reduced price, we appreciate your support.
Kind regards,
END.
Reply from END.
Hello Rab,
Thanks so much for the kind words.
It’s great to hear you’ve had a smooth ordering experience and fast delivery.
Kind regards,
END.
always a blinding company to deal with
always a blinding company to deal with
straight forward ordering & secure rapid delivery👏🏼👍🏼
⭐️⭐️⭐️⭐️⭐️
1 May 2026
Reply from END.
Hello Darren,
Thank you for your great feedback.
We’re really pleased to hear you find us straightforward to order from, with secure and rapid delivery.
We truly appreciate your support.
Have a lovely weekend,
END.
My orders are always well packed and…
My orders are always well packed and deliver fast. And will constant receive updates on the delivery. The items I received are all good condition too. I have never had any bad experience yet, really enjoyed shopping with End clothing.
28 April 2026
Reply from END.
Hello Kah,
Thank you so much for taking the time to share such detailed feedback.
We’re really pleased to hear that your orders arrive quickly, well packaged, and in great condition, and that our delivery updates have been helpful.
It means a lot to know you’ve consistently enjoyed shopping with us.
Kind regards,
END.
Reply from END.
Hello Gary,
Thank you for your kind words!
We’re delighted to hear you were happy with both the service and the product.
Your support is greatly appreciated.
Have a great weekend,
END.
Reply from END.
Hi Dan,
Thank you very much for your review, and we are very sorry to hear the item you arrived was not as pictured on site.
Our Support Team have reached out directly via email, we would love to look into this further and support you in getting this resolved.
Many thanks.
END.
What I would like to say is efficiency
What I would like to say is efficiency, competitive pricing and timely delivery
28 April 2026
Reply from END.
Hello Duncan,
Thank you for your lovely review.
It’s great to hear that our efficiency, pricing and delivery met your expectations — we truly appreciate your support.
Kind regards,
END.
Never received item
Never received item, I believe DPD lost the items. Not ends fault but very annoying.
1 May 2026
Reply from END.
Hello Samuel,
Thank you for taking the time to leave your review, and we’re sorry for the frustration caused by this delivery experience.
We completely understand how annoying it is when an order doesn’t reach you as expected.
After checking this further with DPD, we can confirm that the parcel was marked as unable to deliver and subsequently returned back to us.
As a result, your order has since been fully refunded.
While we’re sorry this order couldn’t be completed successfully, we do appreciate you acknowledging that this wasn’t due to an error on our side.
Thank you again for your understanding, and we hope we’ll have the opportunity to provide you with a smoother experience in the future.
Kind regards,
END.
You are always quick and reliable
You are always quick and reliable, very well packaged as well. You have a client for life.
1 May 2026
Reply from END.
Hello Josué,
Thank you for your fantastic feedback!
It’s great to hear that our service and packaging have consistently met your expectations.
We really value your loyalty and look forward to continuing to deliver a great experience for you.
Kind regards,
END.
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