Shoes are great and postage was FAST to Australia – although I will note that the listing specified "nubuck" upper material; they are not in fact nubuck, they are smooth leather. Turns out this is eve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is my second attempt at making a purchase, as my first-time discount code did not work initially. I reached out to the Customer Service team, who responded promptly; however, by then, the i... See more
Company replied
South Korea "I was initially drawn to END. because of their competitive pricing. Being an overseas purchase, I had some reservations at first, but I was genuinely impressed by the delivery speed—it f... See more
Company replied
My first experience shopping online at End Clothing was a very positive one. Based in the UK, this retailer sells authentic luxury goods and designer brands, at very competitive prices. Vast range of... See more
Company replied
Company details
About END.
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
- endclothing.com
4.3
Excellent
130K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Item missing from parcel.
Item was missing from my order
They refused to help and demanded a police report which is not a legal right.
They did not deliver me the goods I paid for an had terrible customer service afterwards.
The item was obviously not packed into the box and end have taken no responsibility to provide a resolution. Terrible customer service
You have responded to review regarding a completely different transaction. I am still waiting for a response to my email to get this resolved.
28 April 2026
Reply from END.
Hi Chloe,
Thank you for taking the time to write your review, and we are very sorry to hear of your dissatisfaction.
We take cases of this nature very seriously, and I can see a full investigation was carried through.
Our Support Team have provided an update and conclusion via email on the original thread opened with the team. If you have any questions or concerns, please feel free to reach back out and we would be very happy to assist in any further queries.
Many thanks.
END.
Well to buy&good
4 May 2026
Reply from END.
Hi there,
Thanks for taking the time to leave a review we really appreciate it.
We’re glad to hear you found the experience straightforward and positive from start to finish.
Thanks again for choosing END., and we hope to welcome you back again soon.
Kind regards,
END.
Always exactly what I ordered
Always exactly what I ordered
Super fast delivery to Australia
Amazing
4 May 2026
Reply from END.
Hello Fiona,
Thank you so much for your kind feedback.
We’re really pleased to hear that your order arrived exactly as expected and that delivery to Australia was super fast.
Knowing that everything was correct and reached you quickly is especially rewarding, as we put a lot of care into accuracy and international shipping.
Thanks again for taking the time to leave such a positive review your support means a lot to us, and we hope to welcome you back again soon.
Kind regards,
END.
Great service love my trainers great…
Great service love my trainers great price fast delivery I’m impressed
4 May 2026
Reply from END.
Hello Teresa,
Thank you so much for your great feedback.
We’re really pleased to hear that you were impressed with the service, found a great price on your trainers, and that delivery was fast.
It’s especially nice to know that you’re happy with your purchase overall that combination of value, speed, and product satisfaction is exactly what we aim to deliver.
Thanks again for taking the time to share your experience, and we hope you enjoy your new trainers we’d love to welcome you back again soon.
Kind regards,
END.
Received my order on time
Received my order on time, happy with garment I ordered, lovely quality
4 May 2026
Reply from END.
Hello Patricia,
Thank you for sharing your feedback.
We’re glad to hear that everything ran smoothly with your order and that it arrived within the expected timeframe.
It’s great to know you’re happy with the garment and its quality that’s always what we aim for.
Thanks again for choosing to shop with us, and we hope to see you back again soon.
Kind regards,
END.
Reply from END.
Hi there,
Many thanks for the positive review!
We aim for excellence with both our delivery service and competitive prices online, so this is amazing to hear.
Kindest regards.
END.
Reply from END.
Hello CJ,
Thank you for taking the time to share this with us.
It’s great to hear that everything went smoothly with your order.
Delivering a seamless experience from purchase through to delivery is always what we aim for, so it’s rewarding to know this came across.
Thanks again for shopping with us, and we look forward to welcoming you back again.
Kind regards,
END.
GOOD!!!!!!
4 May 2026
Reply from END.
Hi there,
Thank you for the kind review!
We are pleased to hear all expectations were met with your order :)
Kindest regards.
END.
Excellent product at a great price and…
Excellent product at a great price and got 10% off for my first order! Streamlined service, communication and posting. Emails all the way up to delivery of product. Absolutely first class service from start to finish. Highly recommend END to all. Thank you guys!! 😊👍🏻
1 May 2026
Reply from END.
Hi Jamie,
Thanks so much for your review and placing your first order with us!
Amazing to hear we were able to provide a great shopping experience.
All the best.
Jamie
Great experience with END
Great experience with END. Beautiful item ( the best price by a long way), great comms and super-quick shipping. Very happy customer, thank you!
4 May 2026
Reply from END.
Hi Sam,
Thank you very much for the kind review.
We're proud to delivery a great shopping experience such as that described above :)
Many thanks.
END.
Reply from END.
Hello Naim,
Thank you for taking the time to leave your feedback.
We’re pleased to hear that you were happy with the delivery service.
Ensuring orders arrive smoothly and reliably is something we place a lot of importance on, so it’s great to know this was reflected in your experience.
Thanks again for shopping with us, and we hope to welcome you back again soon.
Kind regards,
END.
Items came and even though both t…
Items came and even though both t shirts were labelled XL, both didn't fit and one t shirt was 10 inches bigger than the other! Never applied my first time order discount and now I'm having to do a 60 mile round trip to go to the Manchester shop to try them on because I can't trust the online sizes. Very disappointed 😞
4 May 2026
Reply from END.
Hi Clare,
Thank you for your review and I am very sorry to hear of the poor experience you have shared.
I am pleased to see that your discount has been applied by our support team.
We aim to provide as much sizing support as possible with our sizing guides on the site/app product pages, as different brands fit differently with differing measurements.
If unsuitable, we offer free UK returns through Royal Mail for either a full refund or an exchange of size.
Please feel free to get back to our Support Team if you have any questions or concerns, and we are very sorry again for the disappointing experience on this occasion.
Kindest regards,
END.
Love how easy the returns are
Love how easy the returns are. Love the Grimacci core pants
29 April 2026
Reply from END.
Hi Daniel,
We really appreciate the review!
A smooth and easy returns process is one we really srive for, so to hear your feedback on this is amazing.
Many thanks.
END.
Reply from END.
Hello Konstantinos,
Thank you very much for your kind words.
We’re delighted to hear that you were happy with the service you received.
Providing a positive and seamless experience for our customers is always our priority, so feedback like this is greatly appreciated by the whole team.
Thanks again for taking the time to leave a review, and we hope to welcome you back again soon.
Kind regards,
END.
Reply from END.
Hello Joseph,
Thank you for the brilliant feedback we really appreciate you taking the time to leave it.
It’s always great to hear that your experience continues to meet expectations, and support like this means a lot to the whole team.
Thanks again for choosing to shop with us, and we look forward to welcoming you back again soon.
Kind regards,
END.
Reply from END.
Hello Eddy,
Thank you for taking the time to leave your feedback.
We’re pleased to hear that your order process was straightforward and that delivery arrived within the estimated timeframe.
Providing clear information and reliable delivery is exactly what we aim for, so it’s great to know this was reflected in your experience.
Thanks again for shopping with us, and we hope to welcome you back again in the future.
Kind regards,
END.
Happy to receive my purchase
Happy to receive my purchase, quick delivery and in perfect condition.
Many thanks
4 May 2026
Reply from END.
Hi Sally,
Thanks for taking the time to write your review!
Amazing to hear positive feedback on both the delivery and product received to create an overall great shopping experience.
Many thanks.
END.
Experienced great interpersonal service at END’s Soho branch!!!
I dropped-by today at END’s Soho branch to check out a Maison Mihara Yasuhiro sneaker that I fancy but it’s not in stock so I was offered an ‘order in-store service’ that will arrive in a couple of days for me to see on hand before deciding to buy.
To cut it short… I was assisted by Jin & Matthew. And because of their great customer service & friendly attitude they have won me over without coersion as I am open and receptive to suggestion to get the Yoji’s Y-3 Elite 5 Baseball Jersey that I was looking at.
I’m so impressed and delighted with their great interpersonal service that for me - builds positive relationships and effective communication with customers hence I found myself writing this honest review.
Well done indeed! 10 stars out of 5!!!
11 May 2026
Unprompted review
Reply from END.
Hi there,
Thank you so much for the amazing review!
It's great to hear of the service received in store, and we are super pleased to start a trustful shopping relationship with you :)
All the best.
END.
Items bought were part of the SPEZIAL…
Items bought were part of the SPEZIAL SS26 range. Glad they’ve done away with raffles and it was straight launch. Ordered shorts and T shirt very happy with both, delivered promptly and very well packaged
25 April 2026
Reply from END.
Hi Tony,
Thank you very much for the great review!
Amazing to hear, and we appreciate your positive feedback on the website/app. This really helps us tune our shopping experience so it is the best it can be.
Many thanks.
END.
Love my shoes and delivery was faster…
Love my shoes and delivery was faster than expected.
1 May 2026
Reply from END.
Hello Jason,
Thank you for taking the time to leave your review.
We’re really pleased to hear that you’re loving your new shoes and that delivery arrived even faster than expected.
We know how exciting it is to receive an order ahead of schedule, so it’s great to know this added to your experience.
Thanks again for shopping with us, and we hope you enjoy wearing your new shoes, we’d love to welcome you back again soon.
Kind regards,
END.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.