East Midlands VansReviews 

95
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DO NOT BUY A VAN FROM THIS DECEPTIVE FIRM - I’m taking them to court for a poorly repaired and MOT’d van as they’re ignoring any correspondence from me replying with “I purchased spares / repairs”... See more

Company replied

Rated 5 out of 5 stars

Had a great experience buying from the guys at East Midlands Vans. Purchased a used Golf from them last week, and they made the whole process really straightforward, with great communication throughou... See more

Rated 5 out of 5 stars

After a terrible experience with a larger nationwide Conpany we were quite wary of how this experience would go. From when we arrived and met Siv we got a completely different vibe and feeling. Friend... See more

Company replied

Rated 5 out of 5 stars

East Midlands Vans were excellent. I rang in the morning to request details of the vehicle and explained that I was 60 miles away. They sent video and picture footage of the vehicle and even had it... See more

Company details

  1. Motor Vehicle Dealer

Written by the company

East Midlands area based in Leicestershire with have over 25 years' experience in commercial vehicles sales, servicing and repairs, specialising in Mercedes Sprinter and Ford Transit Vans we have a huge range of quality vehicles to choose from. Whether you need a small medium or large van, we are sure to have the perfect vehicle to suit your needs. Here at East Midlands Vans, you will be sure to find the best quality vehicles at the most competitive prices along with a first-class service as standard.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(95)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Skoda Yeti

Purchased a skoda yeti from these lads a month ago (9th april)

I wanted to wait a month to write this review, so I could establish any teething problems with the vehicle.

I've owned skodas for most of my driving experience, and can't fault the vehicles.

To date, I can confirm that I have had zero issues with the vehicle, the vehicle was taken for a service shortly after purchase and was found with clean filters, so service had been carried out before sale I assume, and all fluids, including adblue were full.

The sales team were extremely friendly offering multiple hot and cold drinks throughout the time I spent there, which amounted to near two hours, due to transaction and funding problems on my behalf.

A special thanks to Rayhan, who processed all the paperwork and sale of the vehicle, and thanks once again for the photos of the sale.

Much appreciated!

Phill

9 April 2024
Unprompted review
Rated 1 out of 5 stars

Bought a van just before Xmas had it…

Bought a van just before Xmas had it delivered next I go out to use it battery was flat rang them up and they told it's been sitting on forecourt so I jumped it and drove it about next day flat battery rang a mechanic and turned out it was the starter motor fixed it rang eastmidlands and said they would pay for this never did 1 month later spring broke asked me to go through warranty no one could fix it for weeks I need van for work so had someone fix it eastmidlands vans not interested asked for my for 2 problems within 5 weeks of ownership no response once it's sold they don't care

1 January 2024
Unprompted review
Rated 1 out of 5 stars

Avoid purchasing from this company at…

Avoid purchasing from this company at all costs!!
I purchased a car in February when it arrived the engine management light was on, the speakers were not working as the MMI was faulty , the general state of the car was extremely poor. I followed the correct procedure to return this car within the time frame however it has taken nearly 4 weeks to receive any of my deposit back and they have deducted £770 and refusing to pay it back with no explanation as to why.
Everytime we call it is ‘Mahood’ who answers and is extremely unprofessional, is unaware of their policy and procedures and finds it funny that we have 2 small children and no transport to take them to childcare.
DO NOT WASTE YOUR TIME OR MONEY!

29 February 2024
Unprompted review
Rated 5 out of 5 stars

It couldn’t be simpler

Clear and simple process. See a car you like and then the guys will look after you. No sales pressure of any kind. They kept me up to date with each day and day of collecting car was polished again even though was already clean. No hassle or fuss of any kind. Highly recommend and will definitely use again!

29 March 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

Had a great experience buying from the guys at East Midlands Vans. Purchased a used Golf from them last week, and they made the whole process really straightforward, with great communication throughout. The car only had a few months left on the MOT at the time so they got a fresh 12 months done before I collected the car, fully cleaned inside and out ready for collection as well! Loving the car so far. Would highly recommend these guys!

23 March 2024
Unprompted review
Rated 5 out of 5 stars

Good Service from start to end

Good Service from start to end , The dealer is responsive and the staff are all friendly. Happy with my new vehicle and happy with a smooth transaction. Thanks to Rehan for sorting me out.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Would use again

Great service

7 March 2024
Unprompted review
East Midlands Vans logo

Reply from East Midlands Vans

Thank you so much for choosing East Midlands Vans for your purchase! It was a pleasure dealing with you. we're here to provide top-notch service every time. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Safe travels in your new vehicle!
Team EMV

Rated 5 out of 5 stars

Great service from daud at East…

Great service from daud at East Midlands really smooth sale no hiccups or issues , I wanted the van he got it me sorted finance and everything I would definitely buy again 👍

3 February 2024
Unprompted review
East Midlands Vans logo

Reply from East Midlands Vans

Thank you so much for choosing East Midlands Vans for your purchase! It was a pleasure dealing with you. we're here to provide top-notch service every time. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Safe travels in your new vehicle!
Team EMV

Rated 5 out of 5 stars

Excellent service would definitely buy…

Excellent service would definitely buy again.

3 February 2024
Unprompted review
East Midlands Vans logo

Reply from East Midlands Vans

Thank you so much for choosing East Midlands Vans for your purchase! It was a pleasure dealing with you. we're here to provide top-notch service every time. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Safe travels in your new vehicle!
Team EMV

Rated 5 out of 5 stars

They were very helpful and friendly and…

They were very helpful and friendly and gave me a good price on my part exchange van.and arranged to meet halfway so we could exchange vehicles 😁⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

8 January 2024
Unprompted review
East Midlands Vans logo

Reply from East Midlands Vans

Thank you so much for choosing East Midlands Vans for your purchase! It was a pleasure dealing with you. we're here to provide top-notch service every time. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Safe travels in your new vehicle!
Team EMV

Rated 5 out of 5 stars

They were extremely friendly and…

They were extremely friendly and professional. It has been our first van purchase which was quite daunting, but they were supportive at each point. I would highly recommend this service

15 January 2024
Unprompted review
East Midlands Vans logo

Reply from East Midlands Vans

Thank you so much for choosing East Midlands Vans for your purchase! It was a pleasure dealing with you. we're here to provide top-notch service every time. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Safe travels in your new vehicle!
Team EMV

Rated 5 out of 5 stars

Bought a new sprinter van from Daud

Bought a new sprinter van from Daud. Very good condition, evenmore, a seamless transaction and to the point. Great guys and great dealership. Will use again for sure.

13 January 2024
Unprompted review
East Midlands Vans logo

Reply from East Midlands Vans

Thank you so much for choosing East Midlands Vans for your purchase! It was a pleasure dealing with you. we're here to provide top-notch service every time. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Safe travels in your new vehicle!
Team EMV

Rated 5 out of 5 stars

Brilliant first car

Brilliant first car , well maintained , reasonably priced , amazing support from Daud.

7 January 2024
Unprompted review
East Midlands Vans logo

Reply from East Midlands Vans

Thank you so much for choosing East Midlands Vans for your purchase! It was a pleasure dealing with you. we're here to provide top-notch service every time. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Safe travels in your new vehicle!
Team EMV

Rated 5 out of 5 stars

Excellent service and a very happy…

Excellent service and a very happy customer

5 January 2024
Unprompted review
East Midlands Vans logo

Reply from East Midlands Vans

Thank you so much for choosing East Midlands Vans for your purchase! It was a pleasure dealing with you. we're here to provide top-notch service every time. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Safe travels in your new vehicle!
Team EMV

Rated 5 out of 5 stars

Great service

Great service, would recommend buying a van form these guys 👍

9 December 2023
Unprompted review
East Midlands Vans logo

Reply from East Midlands Vans

Thank you so much for choosing East Midlands Vans for your purchase! It was a pleasure dealing with you. we're here to provide top-notch service every time. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Safe travels in your new vehicle!
Team EMV

Rated 5 out of 5 stars

Very quick easy and good service

Very quick easy and good service, repaired all issues and problems

9 December 2023
Unprompted review
East Midlands Vans logo

Reply from East Midlands Vans

We greatly appreciate your 5-star review of your experience with East Midlands Vans! We're delighted to have been able to assist you in finding the perfect commercial vehicle.
Team EMV

Rated 5 out of 5 stars

The sales exec Siv provided an…

The sales exec Siv provided an exceptional service and was very helpful. Sorted everything professionally & nothing was too much to ask. A big thanks!

7 December 2023
Unprompted review
East Midlands Vans logo

Reply from East Midlands Vans

We greatly appreciate your 5-star review of your experience with East Midlands Vans! We're delighted to have been able to assist you in finding the perfect commercial vehicle.
Team EMV

Rated 5 out of 5 stars

Very helpful and quick to get…

Very helpful and quick to get everything sorted

21 November 2023
Unprompted review
East Midlands Vans logo

Reply from East Midlands Vans

We greatly appreciate your 5-star review of your experience with East Midlands Vans! We're delighted to have been able to assist you in finding the perfect commercial vehicle.
Team EMV

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look