Response is great. Shipping is costly to return items so costs a lot to try the shoes if you don't live in the US.
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Company details
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Our goal is to create the most comfortable and stylish shoes in the world.
Contact info
Australia
- empressaustralia.com.au
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So comfy!!!
Great job, Empress!
Great job on customer service Empress. 👍🏻 You listened and acted promptly. Thank you! I liked the shoes just not the color I chose and you helped me through the process. Keep up the good work!
These shoes are the best
These shoes are the best. I recently spent 8 days in London and walked an average of 26,000 steps a day and these shoes were wonderful. I only took the one pair and they were not only comfortable, but also perfect with every outfit!
Will try more Modells in the Future
Ordered two Papi of shoes. One fits Perfect, is comfortable. The other one not so Perfect for my feet - but Empress offered a good Solution
Butter Soft Shoes
Easy ordering, beautiful shoes that are true to size and buttery soft leather. Beautifully presented in their individual protective bags. Delivery to the UK was swift. Will definitely be ordering more in the future.
Very beautiful and wonderful…
Very beautiful and wonderful lightweight shoes that are extremely comfortable. Deductions for the long delivery time.
Would be great if the shoes were available in dark blue!
The flats of your dreams. Get one in every color.
This was my 5th pair of square toed empress flats. Buy the black flats. I swear. It's "that" pair of flats you've been searching for your entire life. Then come back and buy a pair in a fun color because... you can. Then buy a pair that matches your suit and give up your heels because they are dumb. I just love these shoes. (and they don't pay me or give me free shoes to say that. I have bought every single pair of those!)
Love my Empress shoes!!
I love the style and comfort of all the shoes I’ve ordered from Empress!! I cannot recommend them enough!!
Beautiful little shoes!
Beautiful little shoes and very comfortable also. I wish I could get several in different colors!
quality control
shipping was fast and reliable as always. the only thing about the shoes I ordered I did not love was the ties and how they pressed into the foot. the shoes are marvelously soft and comfortable other than that tie.
Exquisite packaging
Exquisite packaging, fast shipping, quality product that fits as described
I have the square toe flats in every…
I have the square toe flats in every color but 2. I love these shoes so much. I ordered 2 pairs then 2 weeks later they went on sale. I was given a price adjustment. Love this company
I can tell you how thrilled you brought…
I can tell you how thrilled you brought back the classic and made it BETTER
I immediately ordered 1
I still have a new pair from the original collection
Excellent customer service and…
Excellent customer service and communication. Very comfortable and great colours but would love to see orange or mustard colour patent leather as well. Beautifully packaged and speedy delivery. Have already bought 3 pairs and will possibly purchase more. Very customer focused. Great work guys.
I love my Empress Shoes
I love my Empress Shoes. They are the only ones that don't make my feet hurt. I ruined my feet by running 2 hours a day and now it's difficult to walk. Whenever I have to go somewhere I make sure I am wearing my Empress Shoes. Even better, they are cute.
Super well constructed shoes
Super well constructed shoes - nice wide toe box as promised - cannot wait to put them to the test in Italy - fast shipping as well
I love my new turquoise shoes
I love my new turquoise shoes. Thank you!
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