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Review summary

Created with AI, based on recent reviews

Considering 588 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality, authenticity, and the wide range available. Many people also appreciate the competitive pricing, finding the fragrances to be good value. The service is frequently described as excellent, with many positive comments about the overall experience. However, some customers also noted issues with the ordering and delivery process. A few people experienced longer than expected delivery times, and some found the website difficult to use for placing larger orders. There were also occasional reports of items being out of stock after an order was placed, leading to delays or incomplete deliveries.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great range, competitive prices,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Order

Reviewers highlight ambiguous aspects of order processing. While many customers praise the effective order... See more

Price

Consumers generally find the pricing to be very positive. Many reviewers highlight competitive and affordable... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent service from start to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The orders take so long to be attended to and also delivered take so long to get to us. If an item is out of stock instead of telling the customer immediately it's us the customers to contact the comp... See more

Rated 4 out of 5 stars

I'm a repeat customer of Emirates Oud. Their perfumes are genuine and very well priced. All of my previous order experience have been 5 stars. But this one, they accepted my payment and one of... See more

Rated 4 out of 5 stars

The site was easy to navigate and I was pleasantly surprised how many fragrances there was on there. My only issue was with the delivery which took longer than expected. And I had to contact them to g... See more

Rated 5 out of 5 stars

I had a very positive experience with Emirates Oud. The prices are genuinely competitive, especially considering the quality of the products offered. Everything arrived well‑packed, secure, and clearl... See more


Company details

  1. Cosmetics and Perfumes Supplier
  2. Perfume Store

Written by the company

Welcome to Emirates Oud – where the magic of Arabian perfumes comes to life! Picture this: a collection of perfumes that's not just a blend of scents but a journey through the heart of Arabian allure. At Emirates Oud, we're all about making you feel something special. Our perfumes aren't just fragrances; they're stories waiting to unfold. Imagine the warmth of Arabian traditions meeting the cool breeze of modern vibes – that's what our scents are all about. It's like capturing a piece of time in a bottle. Whether you're on the hunt for a daily scent or something to mark those unforgettable moments, we've got you covered. Emirates Oud is all about helping you express your unique style. So, go ahead, dive into the world of our perfumes, and let them be an extension of your personality.


Contact info

4.1

Great

TrustScore 4 out of 5

783 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant quality

Very good quality perfume I brought three scents very beautiful long lasting scents.Extremley happy with purchase and fast delivery.will be ordering again,highly recommend. Thank you

26 April 2026
Unprompted review
Rated 4 out of 5 stars

The orders take so long to be attended…

The orders take so long to be attended to and also delivered take so long to get to us. If an item is out of stock instead of telling the customer immediately it's us the customers to contact the company to ask about our orders. This needs to be improved otherwise the products are top class.

26 April 2026
Unprompted review
Rated 1 out of 5 stars

Very poor experience.

Very poor experience.

I purchased 3 perfumes from Emirates Oud and all of them have extremely weak performance. The projection is almost non-existent and the scent fades very quickly. This is not what I expected at all.

I contacted customer service to request a return. One of the perfumes had not been used at all (only opened, not sprayed), yet they still refused to accept a return, strictly hiding behind their policy.

This means customers cannot properly test products without losing their money, even when the items do not perform as expected.

I feel completely let down by both the product quality and the lack of flexibility in customer service. I would not recommend buying from here if you expect decent performance or fair after-sales support.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

A class act

I've always had a good experience with Emirates Oud and wouldn't hesitate to recommend them. Professional service, and guaranteed authenticity, you can be sure you're buying the genuine articles here. One of my favourite online retailers!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

My favourite online perfume store

My fragrances arrived very well packed, ivemade two purchases till now and im really happy about it. The perfumes are lasting long and they smell absolutely amazing, prices are very affordable and the delivery is quick ♥️

12 March 2026
Unprompted review
Rated 5 out of 5 stars

ordered 2 parfumes

ordered 2 parfumes, Rayhaan Terra and Ateeq, both arrived in less than 2 weeks, and in perfect conditions. The scent is simply amazing.

Would i buy from them again? Yes

18 April 2026
Unprompted review
Rated 5 out of 5 stars

I’ve ordered from Emirates Oud several…

I’ve ordered from Emirates Oud several times now, and each experience has been excellent. Their pricing is consistently competitive, especially considering the high quality of the perfume brands they offer. Orders are always well packaged and delivered promptly, making the entire process feel premium from start to finish. Thanks to them, my fragrance collection is growing into something truly special.

13 April 2026
Unprompted review
Rated 4 out of 5 stars

Great Service

I'm a repeat customer of Emirates Oud. Their perfumes are genuine and very well priced.

All of my previous order experience have been 5 stars. But this one, they accepted my payment and one of the items I ordered wasn't in stock. In fairness, they immediately refunded the missing item as soon as they processed the order, so I can't complain on the servicing front, but stock management should be more efficient.

Delivery was efficient and tracking info provided.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

This isn't my first time shopping with…

This isn't my first time shopping with this company. I'm confident the product is high quality and genuine. Delivery takes a week to the UK. I'm completely satisfied with this. I thank the seller. I recommend buying from them.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Satisfying shopping

My teenage son found beautiful perfume at London but the price was too expensive for him. I found a website said this company produces very high quality and similar. I bought it for him. The bottle is very similar or nicer. My son is now so pleased and wears it everyday. I also bought some for daughter. She loves it. Actually her friend already has same and she always wanted. I am so happy this shopping. Next, I will buy some for myself!

15 April 2026
Unprompted review

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