EmerdencyReviews 

513
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the excellent service and professional staff. Customers found the booking process easy and uncomplicated, allowing them to secure appointments quickly, even for urgent needs. Many appreciated the clear explanations from dentists, who made them feel comfortable and at ease during procedures, often rebuilding teeth effectively. However, some people mentioned that while prices were generally clear, they could be more expensive than NHS options, and in a few instances, some felt they were charged extra without clear justification.

What people talk about most

Service

Users describe positive interactions with service, highlighting the ease of finding same-day appointments for... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Booking process

Reviewers consistently express satisfaction with the booking process, describing it as easy, quick, and... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the costs reasonable and transparent,... See more

User experience

Customers consistently note positive experiences with the user experience, often describing the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process worked really well. Needed a tooth extraction urgently and my own dentist had no availability. Checked the Emerdency site and there were several dentists near me with same-day availability... See more

Rated 5 out of 5 stars

This practice was exceptional from the start. Quick appointment. I arrived an hour early and was seen straight away. Dr. Hasnet Rasu explained what treatment was needed, showed me the X-ray and explai... See more

Rated 5 out of 5 stars

I was able to book a appointment for the next day having been in pain over the weekend. The booking process was easy and uncomplicated, upon arrival all the staff were helpful and polite the dentist... See more

Rated 5 out of 5 stars

Booked online, which was very easy to do, in the early hours of Christmas day morning as I was in extreme pain and on holiday in the area. Arrived at Rainworth Dental Care where Dr Rey and all his sta... See more


Company details

  1. Emergency Dental Service
  2. Dentist

Written by the company

Emerdency helps people across the UK secure urgent dental care quickly and with confidence. More than 42,500 appointments have been booked through our platform to date. Search trusted local dentists, read genuine reviews and book in minutes. Enter your postcode to see real time availability for same day and next day appointments, with prices shown clearly before you confirm. Whether you have toothache, a broken tooth, swelling, infection, a lost filling or crown, wisdom tooth pain or need a root canal or an extraction, we connect you to experienced clinicians for prompt care. Emerdency makes it simple to find appointments across the UK, with clear pricing and friendly support from a team that understands dental emergencies. Patients choose us for fast access, transparent information and dependable service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

513 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(513)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and effective service

I was so pleased to be able to make an emergency appointment so quickly and easily via the web page. When I arrived at the dentist I was dealt with efficiently and effectively and given further advice for future care. Very good service

23 August 2025
Unprompted review
Rated 5 out of 5 stars

My appointment was a last minute…

My appointment was a last minute private appointment. The Dentist was very professional and explained everything to me and treated me the respect. The Receptionist was also very helpful and very knowledgeable. Thank you both

15 August 2025
Unprompted review
Rated 5 out of 5 stars

I have used the emergency Dentist twice…

I have used the emergency Dentist twice now and have always been seen on the same day. And received excellent treatment and advice on what to expect in the future. First class service I would definitely recommend.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Life long phobia overcome!

Having had a life long phobia of dentists, but suffering awfully with a tooth that simply had to be extracted, I had to go down the emergency route. I spoke on the phone with a gentleman at 8pm at night and he reassured me not only would they get me the help and support I needed, they'd get me an appointment ASAP.

I was overwhelmed with how many appointments there were available, it was almost too much to choose from - from afternoon to late evening appointments. Very nice to see such a service offering such a breadth of choice that suited me best.

Booked a consultation and an extraction with them, they helped me every step of the way. Thanks to Emerdency, not only am I now free of pain, I've conquered a phobia 37 years in the making.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, made an appointment as I was in pain and my dentist wasn't any help at all, i was really happy with the service I received and will definitely use them again reassuring to know there is professional help when you need it most

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Was seen as an emergency on a Sunday…

Was seen as an emergency on a Sunday booking was really easy and efficient, Dr Ali put me at ease ,gave me a choice of treatments which were explained thoroughly, treatment given was done without any pain as numbed thoroughly,would highly recommend

29 June 2025
Unprompted review
Rated 5 out of 5 stars

5 star

5 star, I received immediate help without any unnecessary hassle. The doctor was very professional and quickly resolved my problem. I recommend him to everyone.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

So i had lost my place at my usual…

So i had lost my place at my usual dentist during lockdown. I neglected to go or find another, the inevitable happened, Toothache !! Needed a dentist asap , Emerdency came to the rescue, arranged an appointment with 2hrs. I cant recommend them enough. A big thankyou for the service you supply. Great service at a great price

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to book a local appointment…

Very easy to book a local appointment online. Clear pricing and had confirmation from the dentist. When I arrived at the appointment I was welcomed warmly and the procedure went without any hassle. Overall a 5* experience.

4 July 2025
Rated 5 out of 5 stars

Tooth Removal

The dentist served me with great care and I felt like they really listened to me. They also referred me to a NHS dentist and I now have a regular dentist who are brilliant.

4 July 2025

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