Emerdency Reviews 

515
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the helpful, polite, and professional staff who make interactions pleasant and reassuring. Many people highlight the ease and efficiency of the booking process, often securing same-day or next-day appointments, even for emergencies. Reviewers also appreciate the transparent pricing and clear explanations of treatment options, which helps them feel comfortable and informed. Conversely, a small portion of people felt dissatisfied with the service, mentioning issues with booking appointments that were not suitable or being charged extra without clear justification.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the ease of booking same-day emergency... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Booking process

Customers consistently report positive experiences with the booking process, finding it easy and... See more

Price

Users describe positive interactions with price, often highlighting transparent and reasonable costs. Many... See more

User experience

Consumers find the user experience to be overwhelmingly positive, with many describing it as excellent from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This practice was exceptional from the start. Quick appointment. I arrived an hour early and was seen straight away. Dr. Hasnet Rasu explained what treatment was needed, showed me the X-ray and explai... See more

Rated 5 out of 5 stars

I was able to book a appointment for the next day having been in pain over the weekend. The booking process was easy and uncomplicated, upon arrival all the staff were helpful and polite the dentist... See more

Rated 5 out of 5 stars

Booked online, which was very easy to do, in the early hours of Christmas day morning as I was in extreme pain and on holiday in the area. Arrived at Rainworth Dental Care where Dr Rey and all his sta... See more

Rated 5 out of 5 stars

A great service provided from start to finish. Reception were friendly, clear and professional. Check up was handled exceptionally well in a state of the art facility. Summary and treatment options we... See more


Company details

  1. Emergency Dental Service
  2. Dentist

Written by the company

Emerdency helps people across the UK secure urgent dental care quickly and with confidence. More than 42,500 appointments have been booked through our platform to date. Search trusted local dentists, read genuine reviews and book in minutes. Enter your postcode to see real time availability for same day and next day appointments, with prices shown clearly before you confirm. Whether you have toothache, a broken tooth, swelling, infection, a lost filling or crown, wisdom tooth pain or need a root canal or an extraction, we connect you to experienced clinicians for prompt care. Emerdency makes it simple to find appointments across the UK, with clear pricing and friendly support from a team that understands dental emergencies. Patients choose us for fast access, transparent information and dependable service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

515 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(515)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use website

Easy to use website, clear appointment times and locations given to choose from. Would recommend and use again but hopefully won't have to!

4 May 2025
Rated 3 out of 5 stars

Emergency appointment

Managed to get an appointment straighaway. Dentist was superb and very efficient. My only grievance is that costs are not made clear. The 49 pound thought included a semi permemant filling when called dentist they confirmed this. So was not made clear that you still have to pay dentist costs when your there. Which is fine as needed appointment but be good for that to be clear on the website. Which is not.

27 May 2025
Rated 5 out of 5 stars

I had a good experience

I had a good experience. Booked an appointment through app and got the appointment same day.Extracted my tooth effortlessly .Great service and good staffs.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

My experience was very impressive

My experience was very impressive. The staff were polite. During the check up I felt very comfortable. The Dentist was very clear and ensured I understood well as to what was happening with my tooth. It was informative and so were my treatment options. Lovely place and people

22 March 2025
Unprompted review

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