Emenac Packaging USA Reviews 

193
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Alvin has been great to work with! He helped design my boxes I needed and I was beyond happy with how they turned out. He checked in with me throughout the entire process and answered all my questions... See more

Rated 5 out of 5 stars

Alvin was fantastic to work with. If you've ever waited, wondering if someone was going to actually respond to you... that's not these guys at all! They're on top of it. Our boxes arrived ahead o... See more

Rated 5 out of 5 stars

Jeff was great to work with from start to finish. The communication was smooth throughout, and he handled revisions without making it feel like a big deal. The final design came out exactly how I envi... See more

Rated 2 out of 5 stars

Friendly and responsive company. They worked with us on an aggressive timeline and helped with expedited shipping. However, be aware this is an outsourced producer in Pakistan. Our die line was modifi... See more

Company details

  1. Packaging Company
  2. Business to Business Service

Written by the company

We facilitate other business by offering extraordinary printing and innovative solutions. We use the finest cardboard, paper, Kraft and corrugated material. We offer free shipping in US along with 100% recyclable products. Just dial 888-276-1239 to know more about our services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

193 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(193)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Custom soap boxes

Such a great experience working with Emenac! Martin (my rep) was awesome, working with me on the design an all the changes needed. Production and delivery was fast and accurate. One of the better experiences I've had in a long while working with an outside vendor! Recommend highly!

28 April 2016
Unprompted review
Rated 5 out of 5 stars

Best Team Ever!!

As business is critical and timing is a major factor having a reliable company to work with makes the world of a difference. When starting a relationship with Emenack Packaging we initially had a slight discrepancy but the team was responsive and communicative and we were able to execute all our needs on time. This not only proved that they are dependable but certainly a company that you want to work with.

28 April 2016
Unprompted review
Rated 1 out of 5 stars

Would Not Recommend

I initially had a relatively smooth experience when placing the order.

However, our order was delivered to the wrong client, who kindly reached out to us regarding the error (and advised that they'd already had a poor experience, with Emenac missing their hard deadline). Emenac Packaging was not at all helpful nor responsive in rectifying the situation, putting the onus on the other client to re-ship the boxes to us, not offering any recompense, and ultimately missing our hard deadline, as well.

It was a poor experience and I would not recommend working with them.

6 January 2016
Unprompted review
Emenac Packaging USA logo

Reply from Emenac Packaging USA

Dear Hannah- I do apologize on behalf of Emenac Packaging for your bad experience, However in your scenario our shipping team mixed up your package with another of our customer. Not only we paid the other client $500 to ship you these boxes in time but also offered FREE re-print on a mistake which was never at our end as we at Emenac Packaging believes customer satisfaction is our number priority. I will appreciate if you can also share the quality of the boxes you received as we never compromise on it and neither you complained about it!

I once again apologize for this human error and offer you 10% Flat discount on your next run while assuring that you will be one happy customer and will review us back with good remarks.

Regards,

Emenac Packaging Management.

Rated 5 out of 5 stars

product boxes

Our product boxes were exactly what we had hoped for. The lines and colors were accurate and the finish was perfect. They appeared to be a high end box for a high end product. The service was excellent. We are exclusively using them for product boxes.

22 December 2015
Unprompted review
Rated 5 out of 5 stars

Great experience

Emenac packaging not only worked with me on the price, but were friendly the entire time I interacted with them, and to top it off, my order was shipped very quickly. I think my only complaint was at times it was a little difficult to understand them over the phone, but only with certain people. Great company to work with!

22 December 2015
Unprompted review
Rated 1 out of 5 stars

Don't Use This Commpany!

This company is nothing but total mis-representation of their goods. They tell you you are getting one thing and deliver another.
And don't expect a refund for their faulty work and product. They basically say too bad for you!
We purchased boxes for our product and most of them were stuck together and were not usable. They were supposed to be made out of recycled materials are were not.
They were supposed to be made in the USA but were shipped from Pakistan.
Beware of this company and do not use them!

21 December 2015
Unprompted review
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