eManualOnline provided a manual that covers the whole BMW / Mini range - fantastic. It works well albeit a little slowly on my old Mac but that could be the dodgy network I'm on at the moment too.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Finding the maker and model was really easy. Payment and download were fast and convenient. The documentation is complete and detailed including the use of necessary tools as well as part numbers. Rep... See more
Company replied
ID 1199417776924 AMG G63 E-manual WIS. The SW is fantastic! Don't hesitate to purchase it's worth the money and more! Watcht he video, it's quite easy to navigate the SW. You will have to learn some n... See more
Company replied
I was looking for a manual for a specific vehicle. Now this, I considered near impossible. I was asked to provide further information like VIN, build code, engine code etc. after providing the informa... See more
Company replied
Company details
- Car Service
- Auto Electrical Service
- Auto Parts Store
- Auto Repair Shop
- Auto Restoration Service
- Book Publisher
About eManualOnline
Written by the company
Looking for comprehensive repair and workshop manuals?
eManualOnline offers an extensive library of over 2.5 million repair manuals for all types of vehicles and devices, including cars, trucks, motorcycles, boats, tractors, excavators and even household appliances like washing machines.
Trusted by dealership technicians worldwide, our manuals contain detailed repair instructions, troubleshooting guides, and wiring diagrams to help you tackle any repair job with ease.
Whether you’re an experienced mechanic or just starting out, eManualOnline provides the expert knowledge you need. It breaks down complex repairs into simple, easy-to-follow steps.
With instant downloads, you can start your repair work immediately, avoiding the wait for shipping. Our detailed diagrams and service procedures make even the most challenging tasks manageable.
Our 24/7 customer support is always available to assist you with any questions or additional guidance. From major overhauls to minor fixes, eManualOnline empowers you to handle any repair, saving you time, money, and frustration.
Get started today and make your next DIY repair project successful with our trusted repair manuals.
24/7 Customer Support & Instant Downloads
Download Today and Start Your Repairs
We're Always On – Reach Out Anytime for Immediate Assistance.
No Waiting, No Hassle – Download Your Files Instantly.
Contact info
1201 Orange St, 19899, Wilmington, United States
- +1 641-715-3900 - Ext: 464145
- support@emanualonline.com
- emanualonline.com
4.5
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt, considerate, and truly helpful assistance
I struggled with downloading a ZIP file intended for a Windows computer and only had the PDF files. I use a Macintosh and an iPad. I was directed by links to very clear instructions to download and install both a VirtualBox followed by an OVA file that was the manual I purchased. While it took a few minutes to do, it all worked! And I now have the live manual application AND the useful PDF files for my portable iPad. (The *only* suggestion I would offer emanualonline is to add a brief message up front to explain compatibility so customers have a better clue up front as to what they will receive.) Overall, I am delighted both with the product and with the very attentive customer care.
19 August 2025
Unprompted review
Reply from eManualOnline
Hi Mark - I'm so glad you got everything running on Mac and iPad! We’re always here to make setup easy, and thank you for the great suggestion on adding clearer compatibility notes. I appreciate you choosing eManualOnline!
Best,
Jon @ Customer Relations
Purchased: 2006 Honda CR-V Repair Manual
GREAT CUSTOMER SUPPORT
I recently purchased my first eManual. I did not realize when I ordered it that I was going to have to download a program to view it. I am not a computer wiz and I was able to figure it out with no problems. The program is a free download. After I was able to view the manual I discovered that the vehicle I purchased it for was not included in it. I figured I was going to eat the money I paid. I contacted Customer Support and within a day after giving them more info on my vehicle they sent me an updated version. It is exactly what I was looking for and more, a lot more. I will definitely be getting a few more manuals from these guys. Great product, Excellent support.
Thank you EManualOnline.
Jeffrey Howard
15 August 2025
Unprompted review
Reply from eManualOnline
Hi Jeffrey - Thank you! We’re so pleased to hear that not only was the setup smooth for you, but that our team was able to get the exact manual you needed quickly. Knowing the updated version gave you more than expected is excellent — precisely what we aim for. We appreciate your kind words and look forward to helping you again whenever you need another manual.
Best,
Jon @ Customer Relations
Purchased: 2002-2007 Buick Rendezvous Service & Repair Manual Software
Great price fast download oem manual
2 July 2025
Unprompted review
Reply from eManualOnline
Hi John - Thank you for the 5-star review!
We’re thrilled you enjoyed the great value and fast download experience. Having OEM-quality manuals at your fingertips makes all the difference, and we’re glad you’ve got precisely what you needed.
Best,
Jon @ Customer Relations
You are incredibly helpful and…
You are incredibly helpful and competent!
You put the customer in focus and solve all problems!
Best!
18 August 2025
Unprompted review
Reply from eManualOnline
Hi Mats - Thank you so much for the glowing feedback! We’re delighted you felt supported and that our team could resolve everything smoothly. Putting our customers first is precisely what we’re here for. We appreciate your trust and look forward to helping you again anytime!
Best,
Jon @ Customer Relations
Purchased: DOLMAR CHAINSAW 109 110i 111 111i 115i Service Repair Manual
Reply from eManualOnline
Hi Miklós - Thank you for your feedback. We’re always ready to step in and ensure you get the support you need. We're glad we could help!
Best,
Jon @ Customer Relations
Purchased: 1989-2012 Opel Vectra Service & Repair Manual Software
CUSTOMER SERVICE is excellent!!!
CUSTOMER SERVICE is excellent!!!! Usually once a company has your money they could care less but I sent an email because what I’d ordered didn’t seem right (totally my fault) and they sent me the correct manuals within a few minutes, thank you guys so much and I’ll be in touch in the near future
16 August 2025
Unprompted review
Reply from eManualOnline
Hi Brian - Thank you, Brian! We’re so glad we could quickly send you the right manuals. Our team is always here to ensure everything goes smoothly, even if something goes wrong. We truly appreciate your kind words and look forward to helping you again anytime you need us.
Best,
Jon @ Customer Relations
Purchased: JCB 520 Telescopic Handler Complete Workshop Service Repair Manual
Best car resource ever
Because if this site and great resource, I managed to repair quite some vehicles. Really awesome
6 August 2025
Unprompted review
Reply from eManualOnline
Hi Levi - Thank you for the glowing feedback! We’re thrilled to hear our manuals helped you repair multiple vehicles successfully. That’s precisely what we aim for, giving you the resources and confidence to do the job right. We appreciate your support!
Best,
Jon @ Customer Relations
Purchased: 2006-2012 Mitsubishi Colt Ralliart Service & Repair Manual
QUICK RESPONSE TO SUBSCRIPTION/BILLING…
QUICK RESPONSE TO SUBSCRIPTION/BILLING ISSUES. TAKEN CARE OF NEAR IMMEDIATELY. IT'S NICE TO DEAL WITH A COMPANY THAT UNDERSTANDS WHAT CUSTOMER SERVICE ACTUALLY IS!!!
12 August 2025
Unprompted review
Reply from eManualOnline
Hi Breathing Easier - Thank you for the fantastic feedback! We’re glad we could resolve your subscription and billing issue so quickly. We aim to provide fast, hassle-free support, and it’s great to hear we hit the mark for you. We truly appreciate your kind words!
Best,
Jon @ Customer Relations
Mislabeling and non-refund policy!
Emanuals had completely mislabeled a document I purchased, and it absolutely did not contain all the things they said it would. Although customer service tried to help me out by setting me up with a correct manual instead, they still failed to do so, and then completely denied me any sort of refund. Absolutely unacceptable! Will definitely never purchase anything here ever again!
6 August 2025
Unprompted review
Reply from eManualOnline
Hi Skaara - I’m sorry to hear about your experience and that we haven’t yet met your expectations.
We’ve already reached out to you directly with a solution that we believe will resolve this to your satisfaction. While our policy states that once a manual is downloaded offline, a refund is not typically possible, we do have the discretion to make exceptions when supporting our customers. We look forward to hearing back from you so we can get this resolved for you.
Best,
Jon @ Customer Relations
Purchased a service manual for 2007-2011 jeep wranglerce manual for…
Purchased a service manual for 2007-2011 jeep wrangler. The 2011 model year body build was not included in the manual. Little bit of back and forth but was sent information for 2011-2012 vehicle.
10 August 2025
Unprompted review
Reply from eManualOnline
Hi Adrian - Thank you for your feedback. I’m glad we were able to get you the correct information for your 2011–2012 Jeep after a bit of back-and-forth. We’ll take your comments on board to ensure future listings are even clearer from the start.
Best,
Jon @ Customer Relations
Purchased: 2007-2011 Jeep Wrangler (JK) Service & Repair Manual Software
Audi A6 2.0 FSI 2006 Multitronic gear system
Got a very detailed view of the Multitronic gear system on my Audi A6 2.0FSI 2006.
8 August 2025
Unprompted review
Reply from eManualOnline
Hi Rosalia - Thank you for the review! We’re delighted the manual gave you the detailed insight you needed into your Audi A6’s Multitronic gear system. Happy repairing!
Best,
Jon @ Customer Relations
Purchased: 2006 Audi A6 Service & Repair Manual
No hassle ordering
No hassle ordering. Prompt response to order. no hassel downloading
27 December 2024
Unprompted review
Reply from eManualOnline
Hi Derek - Thank you for your kind words! We’re glad you found the ordering and downloading process quick and hassle-free. Enjoy your manual, and we’re here anytime you need us.
Best,
Jon @ Customer Relations
Purchased: 2012 Dodge Caravan & Grand Caravan Service & Repair Manual
Correct manual verified
I was looking for a specific manual, but my model number was not an exact match for the online manual. The EManualOnline Customer Support Team certified the online manual was correct by asking specific questions. The process was easy and the Team was prompt in verifying the manual was correct.
7 August 2025
Unprompted review
Reply from eManualOnline
Hi Joseph - Thank you for your review! We’re delighted our team was able to quickly verify the correct manual for you and make the process stress-free and straightforward.
Best,
Jon @ Customer Relations
Purchased: 1995-2016 Volkswagen Polo Service & Repair Manual Software
Extremely friendly and helpful
Extremely friendly and helpful.
Had some issues downloading as we are in a poor internet area, they replied with a different download within 30 mins, and fixed my problem.
A1 Service.
7 August 2025
Unprompted review
Reply from eManualOnline
Hi Derek - Thank you for your kind words! We’re glad we could get you sorted quickly, even with the internet challenges. Your satisfaction means a lot to us.
Best
Jon @ Customer Relations
Purchased: 986-2008 International Truck (All Models) Service & Repair Manual Software
The manual is very useful.
The manual is very useful.
The only thing we would recommend is to include instructions on how to view the download. Our mechanic spent time trying to find a way to see the manual. We emailed right away but didn't receive an answer until the next day.
7 August 2025
Unprompted review
Reply from eManualOnline
Hi Ew - Thank you for your feedback! We’re pleased the manual was practical, and we’ll work on adding clearer viewing instructions to make things even easier. We apologize for the delay in our email response and appreciate your patience.
Best,
Jon @ Customer Relations
Purchased: 2003-2009 GMC TopKick C-Series Service & Repair Manual Software
The excellent customer service i…
The excellent customer service i received when I accidently ordered the wrong manual and it was corrected the next day !!
8 August 2025
Unprompted review
Reply from eManualOnline
Hi Gary - Thank you for the 5-star review! We’re glad we could quickly correct your order and get you the right manual. Your satisfaction is our top priority!
Best,
Jon @ Customer Relations
Purchased: 1999-2013 Yamaha 40Hp 4 Stroke Carbureted Outboard Repair Manual
Tech support was a lot of help
5 August 2025
Unprompted review
Reply from eManualOnline
Hi Cisco - Thank you for the 5-star review! We’re glad to hear our tech support team was able to assist you. If you ever need anything else, we’re just a message away.
Best,
Jon @ Customer Relations
Purchased: 1999 Dodge Ram 1500 OEM Service & Work Shop Manual
To make it possible to get a manual for…
To make it possible to get a manual for my truck.
But it was very complicated to get it to work on my computer
5 August 2025
Unprompted review
Reply from eManualOnline
Hi Christer - Thank you for your feedback! We’re really glad you got the manual for your truck, though we’re sorry to hear it was a bit tricky to get it working.
Our support team is always here to help with setup, so please don’t hesitate to reach out if you ever need assistance in the future. We appreciate your support!
Best,
Jon @ Customer Relations
Purchased: 2004-2018 Scania R Series Trucks Service & Repair Manual Software
Scania DC16 & Di16 Dc Di 16 Diesel Engine Full Service & Repair Manual
Excellent quality manuals and fast access
I was able to download a repair manual for my VW within minutes of purchase. The instructions were easy to follow and professionally formatted. Everything worked as promised, no technical issues, and no hidden charges. This platform is trustworthy and well-organized. I’ll definitely return.
10 July 2025
Reply from eManualOnline
Hi Hannah - Thanks so much for the glowing review! We’re really glad to hear the process was smooth and the manual met your expectations. We take pride in delivering fast access, clear instructions, and no surprises — just solid, reliable service.
We look forward to helping you again whenever you need us!
Best,
Jon @ Customer Relations
Purchased: 2023 Volkswagen Tiguan R Download Service & Repair Manual
Very good service
Very good service. Had some troubles installing the manual and the Helpdesk service promptly found and alternative solution to make it work
29 July 2025
Unprompted review
Reply from eManualOnline
Hi Duarte - Thanks a lot for the great review! We’re really pleased our Helpdesk team was able to get you sorted quickly. If you need anything else, just give us a shout — we’re always here to help.
Best,
Jon @ Customer Relations
Purchased: 2008-2011 BMW F650GS (K72) Service & Repair Manual
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.