Elvoline.com Reviews 3,044

The rooms were clean and big enough. The staff were friendly and helpful. The meals were really tasteful. We enjoyed the sea-sight from the terrace.

Very easy site to navigate and book, and the price was good.

No service available - not by mail and not by mobil.
We have to cancel a room - no chanct to cancel or Chance to reach somebody, how can help.
I will never book a hotel by Elvoline.

Good swimming pool Nice yards and children playground
Big resort with nice rooms, ones better then others and further than others.
Nice breakfast
Family oriented

Bad wi fi, bad access and help on check in and check out. You have to carry your bags throw paths, stairs
Timetable of the pool is until 19.00 at 18.59 they shutt it and not a single minute of tolerance, when you have sun and heat until 21.00 I don't understand it

Lovely spacious room with very comfortable bed. What more could you ask for.

We found a great deal for our all inclusive Jamaican vacation on Elvoline. We had never even heard of them before and, at first, we thought the deal was too good to be true. Naturally, we were hesitant...you can't believe everything you see/read on the internet. In the end, we were able to stay for 11 days for the same amount we budgeted to spend for 7 days. We're so glad we booked through Elvoline, they're for real.

Worst booking site EVER! No customer support, neither via telefphone (just a voice mashine that is suddenly hanging up) nor via email (still no response after 11 days) or chat (no response either - request still being assigned to an agent). Do not use this provider!

It was really nice hotel and the personal was really nice

The Hotel was good. Unfortunately we asked a question to the Hotel in advance, but they Never answered it....

No Problem . Better Deal

The booking was easy to make and when I arrived at the hotel the room was ready etc. However, I did try to change the booking to see if the hotel would put an extra bed in the room. Having called the hotel direct they confirmed they could do this but would need this request to be put through elvoline. Despite a couple of attempts to get through to elvoline on the email contact recommended I never received a response. So, three in a bed it was! Not ideal. Suggest you don't book with elvoline unless you are sure your arrangements will not need to be amended!

I was very disappointed in your service. Very difficult to speak with someone, and then understand them when I did reach someone. Very confusing to cancel a reservation. I will never use your service again.

II have copies two email which I sent to you to cancel this reservation, no reply even thou I had free cancellation, I contacted the hotel and said they could not refund me.
Cancellation policy on your web page is a joke. Your phone number is a joke. I am out of Pocket for a €177 . I want my refund reservation number

Everything went well. Good service. Thanks

The rooms are very big. Good view. Breakfast is very good but dinner is almost every evening the same. There is little room at the swimming pool. Beds are verry close to each other. The bar outside is very small. There is no animation in the evening or it will happen inside. The location of the hotel is very good.

very bad reception, very bad staff.

we had no problem. everything was okey

Very easy to use - but you must have a copy of your booking to show the accomodation. This is not pointed out and difficult if you are in an area with no network so soft copies are not accessible.