I ordered 2 pillows both FIRM! The pillows arrived and they’re as soft as cotton! They’re very uncomfortable! I wrote 2 emails to let you know I needed some customer support for an exchange for the... See more
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See what reviewers are saying
Ordered pillows from Elviros… and when they showed up, they looked like they’d already been through a few nights somewhere else 😳 I reached out — not expecting much… Within no time, they had two... See more
I’m located in Texas and I received 2 king size pillows in 3 days. They came with zero smell and came as advertised. Memory foam usually has a smell but these don’t. The pillows such as height are a... See more
Very easy to order. I found the measurements weren't accurate to what I measured, but not terribly important for a pillow. Exceptional comfort and greatly relieving to my neck. I'm a side sleeper and... See more
Company details
Written by the company
Better sleep creates better days ahead. In a world full of daydreamers and night owls Elviros has created a sleep experience that will get you to snooze. Elviros' goal is to continue to lead in the home and bedding industry while providing you with product ranges that are best suited for your sleep experience. As Elviros continue to innovate and impact our community of sleepers it’s our commitment to helping people feel good, sleep better, and live vicariously through our progressive comfort.
Contact info
FLAT/RM 7022 BLK D 7/F TAK WING INDUSTRY BULD 3 TSUN WEN ROAD, HONGKONG, NT, Hong Kong
- +1(551)-587-0912
- info@elviros.com
- elviros.com
Asks customers to review
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Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Pillow Review
Hello, I was hoping the pillow I offered would be bit higher and offer more support but I find it difficult to sleep in. It's better than my old pillow which didn't have a neck insert to rest and align my cervical spine while sleeping so I wonder if I can change it.
No more neck aches in the morning since…
No more neck aches in the morning since purchasing this pillow. I even bought a second one!
Product was as advertised and delivered…
Product was as advertised and delivered in a timely manner
Was ok
Was ok. Bought for my husband and he prefers a fluffier pillow as this one was rather flat
Absolutely Incredible
Incredible pillow, worth every penny!! I've spent over a thousand dollars on different pillows to help with my shoulder and neck pain, I wish I would have found this pillow years ago.
I had high hopes for this pillow
I had high hopes for this pillow. Unfortunately I had the worst night sleep on the first night I used it. I woke up in the middle of the night with severe neck pain. It didn’t feel supportive when I used it and I will not be keeping this one.
Love the pillow
Love the pillow! I have a hard time finding a pillow for my neck this one is awesome!!
Consumer review for cloud pillow.
I had neck pain after using the cloud pillow. I would not recommend this cloud pillow. They would improve if they have good customer sservice and a better return policy.
DO NOT ORDER FROM THIS COMPANY!
I ordered this pillow in December 2022, and I still have not received it. I have called USPS several times and emailed the company several times. I have gotten nothing but a run-around. DO NOT ORDER FROM THIS COMPANY!
Great value for pillow
We bought this pillow because of my husbands neck and shoulder pain. We saw this advertised and decided to try it. My husband has been satisfied from day one. So we are thankful for this Elviros product
Best Pillow Ever
My Elviros pillow stoped me from snoring and gives me more restful sleep 😴
Returns are a hassel
I read all of the good reviews and was really excited to get my pillow. However, I found the overnight support did not hold up well for me. Once I read the terms of the return, I was disappointed again. Don't want to deal with the hassel of the return policy.
Great customer service!
I ordered the wrong size bad and a replacement was sent immediately! It was a super fast shipping and exactly what I needed the bag is perfect !
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