I ordered 2 pillows both FIRM! The pillows arrived and they’re as soft as cotton! They’re very uncomfortable! I wrote 2 emails to let you know I needed some customer support for an exchange for the... See more
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Ordered pillows from Elviros… and when they showed up, they looked like they’d already been through a few nights somewhere else 😳 I reached out — not expecting much… Within no time, they had two... See more
I’m located in Texas and I received 2 king size pillows in 3 days. They came with zero smell and came as advertised. Memory foam usually has a smell but these don’t. The pillows such as height are a... See more
Very easy to order. I found the measurements weren't accurate to what I measured, but not terribly important for a pillow. Exceptional comfort and greatly relieving to my neck. I'm a side sleeper and... See more
Company details
Written by the company
Better sleep creates better days ahead. In a world full of daydreamers and night owls Elviros has created a sleep experience that will get you to snooze. Elviros' goal is to continue to lead in the home and bedding industry while providing you with product ranges that are best suited for your sleep experience. As Elviros continue to innovate and impact our community of sleepers it’s our commitment to helping people feel good, sleep better, and live vicariously through our progressive comfort.
Contact info
FLAT/RM 7022 BLK D 7/F TAK WING INDUSTRY BULD 3 TSUN WEN ROAD, HONGKONG, NT, Hong Kong
- +1(551)-587-0912
- info@elviros.com
- elviros.com
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The adjustable firmness pillow is very…
The adjustable firmness pillow is very helpful in easing my neck pains and tightness. The sitting pillows the I ordered is amazingly helpful for my low back pain.
The product did not work the way it was…
The product did not work the way it was designed.
A great night’s sleep
The first pillow arrived pre-opened but they were very quick to replace it. My hubby and I both enjoy them. I particularly attest that I sleep better on this pillow. It is hard to find a small pillow for my small neck/head. They’re either are too big and cause discomfort or too small and don’t offer support. This one is just right!
Customer service was exemplary and…
Customer service was exemplary and extremely helpful. The product is very well made and does what it advertises. I would definitely buy from them again.
Customer service was excellent
Customer service was excellent. I realized after attempting to sleep with their pillow that it was never going to be comfortable enough for me to use.
I emailed Elviros about my issue and they refunded my payment and also said I could keep the pillow. I will ask my kids if they want to give it a tryout.
The product speaks for itself
The product speaks for itself. I've never felt so refreshed in the morning waking up. It makes all the difference in the world. Worth every penny
This pillow is easily the most…
This pillow is easily the most comfortable thing I have ever slept on!
The pillow and compnay were awesome I…
The pillow and compnay were awesome I needed more of a neck roll to help with my pain issues they were able to refund me my money and didn't require me to send back the pillow
I love the zones of support and firm…
I love the zones of support and firm and “giving “ topper. My hip joint pain and stiff back are improving daily. Also the price was very reasonable
Great Customer Service
What I appreciated most about Elviros was there commitment to good customer service. They have great communication, and transparency about their company policies. I contacted them regarding a return of two pillows, and they accommodated me with the next size up at no additional charge. My only issue is the new pillow is too firm for me. I still have one not opened that I might return. Thank you
The cervical pillow is hands down the…
The cervical pillow is hands down the best I have found over at least ten years. I feel more refreshed in the morning and have since bought one for my sister and husband. I highly recommend the cervical pillow for pain relief.
The pillows were received in a timely…
The pillows were received in a timely manner. I thought it might take a while to get used to the pillow but by the second night I was loving it.
Ver well made
The Elviros pillows are made of very excellent material. Prompt shipping and top notch customer service.
Pain Free Morning…At Last!
Over the years I have purchased multiple pillows in search for a comfortable night sleep and a Morning with no neck, back and shoulder pain, well I have finally found the perfect pillow! The pillow arrived quickly and “ready to use”, no need to let it air-out or fully form. Since I had never had a pillow of this sort, I had to contact customer service with a few questions and I must say, it was the best customer service experience I’ve had in years!
I am getting a much more restful nights…
I am getting a much more restful nights sleep since using this pillow. Neck not as sore when I wake up.I was not sure about it but it is amazingly comfortable!
Outstanding customer service
I purchased an Elviros pillow years ago after a compression fracture in my neck and found it very helpful. Recently due to increased neck problems, I ordered an additional, different pillow. Unfortunately, it did not solve my problem and I requested a refund. Customer service was truly exemplary in addressing my concerns and immediately gave me a full refund. I give both the company and particularly customer service high marks.
Glad I took a chance on this purchase.
I purchased two pillows and the mattress pad. The pillow is unique and takes some getting used to, but it gets better each night. The mattress pad is wonderful so far. It's like I bought a new mattress. I think the combo of both is very beneficial. I can actually lay on my back for more than 15 minutes without pain. I haven't been able to do that in years. I am a side sleeper and that is the difficult part for me just because the pillow makes me lay a certain way, but its in a good way because it has oddly done wonders for my back pain. I guess my posture habits when sleeping were very poor and were causing me serious pain but the pillow is forcing me to change my posture and is reducing my pain. My husband doesn't complain. He loves the pillow and mattress pad.
Great communication and fantastic…
Great communication and fantastic customer service support.
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