I ordered 2 pillows both FIRM! The pillows arrived and they’re as soft as cotton! They’re very uncomfortable! I wrote 2 emails to let you know I needed some customer support for an exchange for the... See more
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Ordered pillows from Elviros… and when they showed up, they looked like they’d already been through a few nights somewhere else 😳 I reached out — not expecting much… Within no time, they had two... See more
I’m located in Texas and I received 2 king size pillows in 3 days. They came with zero smell and came as advertised. Memory foam usually has a smell but these don’t. The pillows such as height are a... See more
Very easy to order. I found the measurements weren't accurate to what I measured, but not terribly important for a pillow. Exceptional comfort and greatly relieving to my neck. I'm a side sleeper and... See more
Company details
Written by the company
Better sleep creates better days ahead. In a world full of daydreamers and night owls Elviros has created a sleep experience that will get you to snooze. Elviros' goal is to continue to lead in the home and bedding industry while providing you with product ranges that are best suited for your sleep experience. As Elviros continue to innovate and impact our community of sleepers it’s our commitment to helping people feel good, sleep better, and live vicariously through our progressive comfort.
Contact info
FLAT/RM 7022 BLK D 7/F TAK WING INDUSTRY BULD 3 TSUN WEN ROAD, HONGKONG, NT, Hong Kong
- +1(551)-587-0912
- info@elviros.com
- elviros.com
Asks customers to review
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Replied to 50% of negative reviews
Typically takes over 1 month to reply
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The pillow is of high quality and…
The pillow is of high quality and arrived in a timely manner. How well it works will take some time. It took years of sleeping on regular pillows to develop the neck pain so it will take a while to see how well this pillow works. It is comfortable.
I first ordered a king size pillow that…
I first ordered a king size pillow that was too soft. When I contacted the company that it did not work, they offered a firm queen which I accepted. The guarantee was honored with no hassle. I appreciated good service, and it was given. The shape of the pillow for a side sleeper is very good.
It really cancels all noise
Need more time with this new pillow…
I havent had enough time with this pillow yet but im not understand the side flaps. I wish the covering was easier to wash.

Reply from Elviros
Supports my neck.

Reply from Elviros
Excellent customer advice
I don’t think I ever bought anything on Amazon that I needed support on. But even though the Elviros store was great, I had more questions. You use chat to talk with them and they get back to you very quickly, given they are in Australia and I the US, and they have tons of customers. Obviously from reading all your comments, our heads and shoulders are incredibly different and Elviros will help you sort it out. They were excellent. This is the best designed pillow I have ever tried.
good customer service
I originally purchased the soft pillow but didn’t find it suitable for me so I reached out to the team to return it. They offered to ship the firm pillow for me to try and it came very quickly. I ended up really enjoying the firm pillow. I am also very happy about the customer service.
I ordered 2 pillows and only received 1…
I ordered 2 pillows and only received 1 and it gave me a sore neck.

Reply from Elviros
Great product and Customer Service
I love the pillow but the queen was too big for me. I reached out to Elviros and they immediately rectified the situation. I am purchasing the standard size which I'm sure will be great.
GREAT Customer Service
I purchased 2 “soft” pillows from Elviros and they were too soft. So I wanted to return them. They said do you want to try the hard pillows & see if they work? I said yes and they worked GREAT! I asked how do I send the others back & they said give them to someone! That is FANTASTIC customer service!!!
I feel the company did alright
I feel the company did alright. The shipping was a little slow just disappointed in my purchase which isn’t the company’s fault the pillow is just way too high. I feel like my head is pushed as far forward as it can go. I can’t get comfortable.

Reply from Elviros
This pillow is amazing!
I’ve had serious issues with my neck for years. I tried almost every pillow out there & nothing helped, until I got this one! The first two nights I actually slept through the night! It’s been a couple weeks now & I sleep better, more comfortably & I don’t have as much pain in the morning when I get up!
World's finest pillow
World's finest pillow! How did I ever sleep without this???! The neck support is complete, whether I am on my back or side. Love the hand cutouts for side-sleeping.
Great innovative products
Great innovative products, reasonable prices, and excellent customer service!
i bought a pillow and it seems to be…
i bought a pillow and it seems to be working well
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