Product was delivered as ordered, very fast delivery and good service experience. Product was well packaged to protect it during transport and delivery.
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Very nice that they managed to process the order before Christmas. Not happy with the delivery and mounting service: they showed up without calling and they were supposed to call before coming- they... See more
Company replied
En god handelspartner med gode varer og super hurtig levering
It was perfect. The product and the fast delivery.
Company details
About elsalg.dk
Information provided by various external sources
Kæden er ejet af A/S El-Salg, der er et aktieselskab grundlagt i 1968 med i dag 170 butikker fordelt over hele landet – ofte ude i lokalområderne.
Bag elsalg.dk står således nogle af Danmarks førende fagfolk inden for salg af hårde hvidevarer og el-artikler. Vi ved, hvad vi taler om og har fokus på den moderne forbrugers behov for skræddersyede løsninger, men tilbyder samtidig også totalløsninger – alt sammen til konkurrencedygtige priser. Til forskel fra mange andre forhandlere af hårde hvidevarer er vores butiksejere rigtige fagfolk med en solid ekspertviden i bagagen.
Med elsalg.dk har vi skabt et helt nyt univers, der forener e-handel med butikssalg. Vi ønsker at give vores kunder den samme gode oplevelse, uanset om du handler på elsalg.dk eller i en af vores butikker. Hos os kan du ikke blot købe hårde hvidevarer og elapparater af højeste kvalitet, du kan også få dem leveret, tilsluttet, vedligeholdt og repareret. Vi hjælper dig med at vælge, gør købsprocessen let og overskuelig, og vi passer godt på dig gennem hele forløbet - og også efter købet.
Contact info
Niels Bohrs vej 33B, Stilling, 8660, Skanderborg
- 70 20 11 22
- info@elsalg.dk
- elsalg.dk
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Replied to 94% of negative reviews
Typically replies within 1 month
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Great service
Great service. I ordered a TV and it was delivered in time, and in perfect condition.
I love the concept that this chain has a website but also local shops for the repairs.
Good and fast service!
Professional Company
Excellent from start to finish.
Web Page : Easy to understand and use (no stupid "pop-ups").
Confirmation of Order: Immediate and Understandable.
Tracking Information: Flawless.
Delivery: On time and With a Smile.
Well done Elsalg.dk I will recommend you to everyone for your online service, and better than fair prices !
Horrible piece of equipment
Horrible piece of equipment. Second day part of the screen wasn’t working anymore. Third day the card stopped reading. Totally garbage, will never buy again.

Reply from elsalg.dk
Very fast delivery!
very nice and fast
Super service
The product looked as in the…
The product looked as in the description and works fine.
Great price and fast delivery
Great price and product exactly as described. Arrived on time.
I was really very happy to the service
I was really very happy to the service. Easy to navigate and always informed about my order. I got what I ordered quick us possible.
Unable to dispatch on time
Unable to adhere to stated shipping times. 4 business days delivery instead of the 1 that was stated. No response to my email. Sad
god service...
Wrong shipment label that delayed the delivery + found out 1 of the 2 items I bought was out of stock only when the package arrived half empty
Unfortunately my experience with elsalg.dk was not nice at all
I bought two items: a food processor and a hand mixer.
After a couple of days I find out through PostNord that my package, once arrived close to Copenhagen for the delivery, got sent back to Aarhus because the label that they put on the package didn't show my complete address. So I had to write them an email and they re-sent the package.
After a couple of days I finally receive my package, but I notice that it contained only the hand mixer, while the food processor was missing.
I wrote them an email asking them for an explanation, and they told me that sadly it seemed that the food processor was out of stock and that nobody told me. In addition, they didn't even know when they were going to get more.
Therefore, I asked to cancel the food processor order and to get a refund. They replied me after a short time.

Reply from elsalg.dk
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