elsalg.dk Reviews 

6,590
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Product was delivered as ordered, very fast delivery and good service experience. Product was well packaged to protect it during transport and delivery.

Rated 4 out of 5 stars

Very nice that they managed to process the order before Christmas. Not happy with the delivery and mounting service: they showed up without calling and they were supposed to call before coming- they... See more

Company replied

Company details

  1. Appliance Store

About elsalg.dk

Information provided by various external sources

elsalg.dk er en af Danmarks største frivillige indkøbskæder inden for hårde hvidevarer, små el-apparater og belysning.

Kæden er ejet af A/S El-Salg, der er et aktieselskab grundlagt i 1968 med i dag 170 butikker fordelt over hele landet – ofte ude i lokalområderne.
 
Bag elsalg.dk står således nogle af Danmarks førende fagfolk inden for salg af hårde hvidevarer og el-artikler. Vi ved, hvad vi taler om og har fokus på den moderne forbrugers behov for skræddersyede løsninger, men tilbyder samtidig også totalløsninger – alt sammen til konkurrencedygtige priser. Til forskel fra mange andre forhandlere af hårde hvidevarer er vores butiksejere rigtige fagfolk med en solid ekspertviden i bagagen.
 
Med elsalg.dk har vi skabt et helt nyt univers, der forener e-handel med butikssalg. Vi ønsker at give vores kunder den samme gode oplevelse, uanset om du handler på elsalg.dk eller i en af vores butikker. Hos os kan du ikke blot købe hårde hvidevarer og elapparater af højeste kvalitet, du kan også få dem leveret, tilsluttet, vedligeholdt og repareret. Vi hjælper dig med at vælge, gør købsprocessen let og overskuelig, og vi passer godt på dig gennem hele forløbet - og også efter købet.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(6,590)

265 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. I ordered a TV and it was delivered in time, and in perfect condition.
I love the concept that this chain has a website but also local shops for the repairs.

11 November 2020
Rated 5 out of 5 stars

Professional Company

Excellent from start to finish.

Web Page : Easy to understand and use (no stupid "pop-ups").

Confirmation of Order: Immediate and Understandable.

Tracking Information: Flawless.

Delivery: On time and With a Smile.

Well done Elsalg.dk I will recommend you to everyone for your online service, and better than fair prices !

13 October 2020
Rated 1 out of 5 stars

Horrible piece of equipment

Horrible piece of equipment. Second day part of the screen wasn’t working anymore. Third day the card stopped reading. Totally garbage, will never buy again.

16 September 2020
Unprompted review
elsalg.dk logo

Reply from elsalg.dk

Hello Bruno

Thank you for your review

If you have any Issues with your product please contact us on Salg@el-salg.dk with your order number as reference.

Best Regards Elsalg.dk

Rated 1 out of 5 stars

Wrong shipment label that delayed the delivery + found out 1 of the 2 items I bought was out of stock only when the package arrived half empty

Unfortunately my experience with elsalg.dk was not nice at all
I bought two items: a food processor and a hand mixer.
After a couple of days I find out through PostNord that my package, once arrived close to Copenhagen for the delivery, got sent back to Aarhus because the label that they put on the package didn't show my complete address. So I had to write them an email and they re-sent the package.
After a couple of days I finally receive my package, but I notice that it contained only the hand mixer, while the food processor was missing.
I wrote them an email asking them for an explanation, and they told me that sadly it seemed that the food processor was out of stock and that nobody told me. In addition, they didn't even know when they were going to get more.
Therefore, I asked to cancel the food processor order and to get a refund. They replied me after a short time.

7 April 2020
Unprompted review
elsalg.dk logo

Reply from elsalg.dk

Hi Leonardo

Sorry about the mishap on the adress, but im happy to hear that you got one of the products now.

In regards to the one out of stock, sorry that you didn't get any notice about it, i can see that there's been a mail correspondence between you and one of my colleagues , so everything should be resolved by now.

If there are any further questions feel free to contact us on 7020 1122

With regards
Elsalg.dk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look