ELP Arbuthnott McClanachan Reviews 

213
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. People consistently highlight the team for being exceptionally friendly, approachable, and professional, ensuring that every interaction remains pleasant and productive. Clients feel well supported because staff members take the time to explain complex situations clearly and answer all questions thoroughly. Some reviewers were happy with the prompt communication and efficient handling of property sales and legal work. Consumers also noted that the knowledgeable personnel made potentially stressful transactions feel remarkably simple, smooth, and completely stress-free. Many individuals expressed their willingness to recommend the firm and return for future legal or estate agency needs.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficient, professional, and... See more

Staff

Customers report extremely positive experiences with staff, highlighting their professionalism,... See more

Response time

Consumers find the response time to be extremely positive, praising the team for handling inquiries quickly... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for keeping them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had to sell our property in order to buy our new property. ELP were great. The team was professional, responsive and kept us informed throughout the entire process. Everything with handled eff... See more

Company replied

Rated 5 out of 5 stars

From start to finish, we had a wonderfully positive experience with ELP. There are so many helpful, friendly and efficient staff that it is impossible to single any one out. From initial contact to th... See more

Company replied

Rated 5 out of 5 stars

I bought my first home through ELP six years ago, so when it came time to sell, choosing them as my estate agent was an easy decision. Tracy, Angela, and Sarah were fantastic throughout the sale, and... See more

Company replied

Rated 5 out of 5 stars

We sold our property and bought our new property and Laura and Lisbeth-Ann were fantastic throughout the entire process. We were kept informed throughout the entire process and everything was handl... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Employment Attorney
  4. Legal Services
  5. Real Estate Agency

About ELP Arbuthnott McClanachan

Written by the company

ELP Arbuthnott McClanachan is a firm of Edinburgh Solicitors and Estate Agents with offices in Davidsons Mains and Leith.

Legal services offered include conveyancing, property law, wills, employment law, commercial leases, dispute resolution and litigation, executry, and power of attorney.

You can browse properties for sale in Edinburgh on our website.

We offer a high-quality, professional service that is good value for money. We aim to provide a friendly, personal service to all of our clients.

Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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1-star

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4.9

All reviews

(213)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

We enlisted ELP to help us sell and buy…

We enlisted ELP to help us sell and buy property for my disabled sister. No mean feat as we are based in Canada and she is in Edinburgh. Navigating virtually with the team whilst managing on-the-ground assistance was going to be tricky.
No less the time difference!
(We are 8hrs behind the UK)
We need not have had any worries.
Both the estate agency team of Angela and Tracy went above and beyond. Tracy personally visited my sister and got the ball rolling. Angela then picked up the baton playing a superb game of volleyball resulting in a super quick sale at more than we expected to get.
Angela is so warm and always accommodating. We definitely felt she was giving us platinum service throughout. Then onto the purchase and the conveyancing. Jeremy was absolutely fantastic.
So communicative, warm and spoke in laments terms. Always answered our questions promptly and succinctly.
Jeremy also went above and beyond by personally visiting my sister in his own evening to have her sign the disposition. Really understanding her physical and mental limitations.
Wow! What a team!
There literally could not have been a better company to have chosen. We are incredibly grateful for their expertise and professionalism. I would never use any other solicitor and estate agents. These guys are a real gem of a find. Highly, highly recommend!

20 November 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your extremely kind words Sharon, we are delighted to hear this, and hope your sister is settling in and enjoying her new home.

Rated 5 out of 5 stars

Incredible from start to finish!

You couldn't hope for a better experience when buying/selling properties as you get with ELP.

Tracy, Roxanne and Angela have all been fabulous with two sales of ours in 6 months(getting one on the market in less than a week when under a time restraint) and kept us up to date with all of our viewings and feedback, as well as respecting our life commitments at the same time. I really feel like I was dealing with friends by the end of our marketing process on the second property.

On the conveyancing side of our two sales and latterly our purchase, Laura has been pivotal. Often checking in to update us on how we're progressing, as well as responding to our email queries by the end of business days, we've felt well supported and covered throughout our property journey and never been in the dark.

Over the last 6 months I've built up a lovely relationship with the team we have worked with and they prove why I was right in returning after the purchase of my first solo flat back in 2021. Quite honestly, a fantastic group and if we're ever in the market again I wouldn't dare go anywhere else.

8 November 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

We are absolutely thrilled to receive such a wonderful review! It was a pleasure to work with you, and thank you very much, from the bottom of our hearts for your kind words, Tracy, Roxanne, Angela and Laura :)

Rated 5 out of 5 stars

Great firm to deal with

We have used the services of Duncan McFadzean of this firm twice over the past couple of years for a commercial lease, then assignation of commercial lease. I highly recommend his services, he is hugely knowledgeable, professional, gives great advice and kept me calm under stressful circumstances when things didn’t go exactly to plan with third parties! Would have no hesitation using this firm again for these and other services. Competitive fees and great communication.

27 September 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Virginia for your kind feedback. All the very best, Duncan

Rated 5 out of 5 stars

Excellent FTB Experience

I was represented by Jeremy Smith at ELP AM for my first time flat purchase. You hear horror stories about dealing with solicitors during a purchase, but Jeremy and ELP were nothing but supportive, informative and proactive. While there were delays, these were never due to them and I was advised of how any changes may affect me as they happened. On top of all that, the pricing was extremely reasonable.

If you are looking for a reliable, capable conveyancing solicitor. Look no more.

6 September 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your incredibly kind review Niall, we wish you all the very best of happiness in your new home!

Rated 5 out of 5 stars

I would just like to recommend a lawyer

I would just like to recommend this solicitor to anybody who would like a professional lawyer who cares and is officiant , in my dealings with Jeremy and Suzanne I felt taken care of and never had a sleepless night , they take of the small and large details with the upmost professionalism always keeping me in the loop on my home purchase

3 August 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your very kind review Jean, it was a pleasure and we wish you all the very best in your new home! Jeremy and Suzanne.

Rated 5 out of 5 stars

Advice and support second to none.

Duncan McFadzean has provided advice and support to me on two separate occasions. His attention to detail is second to none as his speed of response to every request. I can highly recommend him.

16 July 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind review Fiona, delighted to have been able to assist you, Duncan

Rated 5 out of 5 stars

I never thought I'd endure a property…

I never thought I'd endure a property transaction like the one we've just had. Suzanne and Kamila were proactive, knowledge and lovely to work with. We felt informed and protected every step of the way whilst purchasing our new home. We're based in London and hadn't bought property in Edinburgh before but were expertly guided through the process. Highly recommend!

5 July 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

We are extremely grateful to you for your very kind review, it was a pleasure to be able to assist you. We wish you all the very best, thank you!

Rated 5 out of 5 stars

happy sales people

everyone I deal with in the company were very helpful
and understanding as I had to postpone the sale of my flat due to ill health but they just picked it up and started the sale when my illness improved, I was grateful not having to start from scratch. Laura was very helpful and also Angela so many thanks for all their help

5 July 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you so much Karen for your lovely review, it was a pleasure handling your sale, and we wish you all the very best. Please do not hesitate to contact us should we be able to assist you with anything else in the future.

Rated 5 out of 5 stars

Land Sale

The team were able to pick up the transaction details and our needs very quickly, and liaison with the purchaser's solicitors was smooth and clear. This led to the transaction completing relatively quickly and without complication.

1 July 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your very kind review, we really appreciate it and wish you all the best.

Rated 5 out of 5 stars

Excellent Employment Law Service

I recently used the services of ELP Arbuthnott McClanachan for employment law advice and would highly recommend their services. Duncan McFadzean is very knowledgeable and thorough and kept me up to date at all stages, answering my questions quickly and professionally.

17 June 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind review, delighted to have been able to assist you. Duncan.

Rated 5 out of 5 stars

Absolute pleasure working with the ELP…

Absolute pleasure working with the ELP Arbuthnott McClanachan team selling our house In Edinburgh. Everyone has been friendly, helpful, kind and communicative making the whole rather stressful process that much easier. Thank you.

14 June 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you so much Mrs Benge, it was an absolute pleasure handling your sale and we wish you all the very best with your move.

Rated 5 out of 5 stars

Professional Service

I'm delighted I chose Arbuthnott McClanachan to perform the discharge of my mortgage and title deed transfer. Laura clearly explained the process and handled everything quickly and efficiently. It was also a very reasonable rate compared to other quotes. I'd be happy to use them again and recommend to others.

31 May 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Mr McLachlan, we are delighted to have been able to assist you.

Rated 5 out of 5 stars

Fantastic service.

I have no hesitation in recommending this company for help and advice in a employment matter as a employee.
The invaluable advice and support made leaving my company a much smoother process, a big thank you for Duncan who guided me through this with excellent skills.

28 May 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind words John, delighted to have been able to assist you, Duncan.

Rated 5 out of 5 stars

We were looking for legal advice on an…

We were looking for legal advice on an employment issue and after a recommendation we got in touch with ELPAM Solicitors.
We were very impressed with their initial engagement, eg timely responses, transparency, and, what felt to me, a genuine desire to help.

After talking to other firms earlier it felt these guys are on a whole different level. We didn't progress further with the advice due to changed circumstances on our side, but I wanted to take time and leave this review. Thanks Duncan, and thanks ELPAM!

1 May 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your kind review, we are very pleased to have been able to assist you.

Rated 5 out of 5 stars

Conveyancing services from ELP

The conveyancing team at ELP have guided myself and family on the sale of our late father’s house. I found them all to be extremely professional yet very approachable and friendly, they answered all my queries timeously and helped me to understand the procedures involved. I would have no hesitation in using their services again and also recommending them to others.

16 May 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your kind review Jackie, we have been delighted to assist with the sale and we all wish you well for the future.

Rated 5 out of 5 stars

A Legal Firm You Can Trust.

Over the years, I have used ELP Arbuthnott McClanachan for a variety of legal work, as have my friends and family, based on my recommendation.

I have always found them to be very helpful and efficient. They explain clearly the various stages of the transaction and likewise set out their business terms and conditions in advance so that there are no surprises. They keep you up-to-date and well-informed re how matters are proceeding. They are a legal firm that you can put your trust in.

Thank you Lisbeth-Ann and Laura for your patience and advice over the sale of Yewlands Crescent, especially during the last 2 months - much appreciated.

10 May 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your kind review Patricia, we are so pleased that is has all worked out! We wish you all the very best moving forward. Lisbeth-Ann and Laura.

Rated 5 out of 5 stars

House Purchase

Lisbeth-Ann Pay and Laura Tripney completed the purchase of our house. They were extremely efficient and very responsive and I would have no hesitation in recommending them

8 April 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Ailsa, we were delighted to be able to assist you, and wish you all the very best in your new home!

Rated 5 out of 5 stars

Very pleasant to deal with.

Excellent prompt service for selling a plot of land.
No complaints at all. Very personal and pleasant to deal with.

28 March 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much, we are delighted to hear this! All the very best and we hope to be able to assist you again in the future.

Rated 5 out of 5 stars

Excellent employment law support

I received excellent advice and support from Ian Wells and Duncan McFadzean throughout an employment law issue with my employer. The whole team was very responsive and replies were extremely helpful, professional and thorough. I was able to secure a significant settlement due to their expertise and robust approach. More importantly they were able to take much of the stress off me, through the employment tribunal process and achieved a successful outcome on my behalf. I would thoroughly recommend them for all their support through what was a very difficult experience for me.

3 April 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your very kind words, we are really pleased to have been of assistance to you, we wish you all the very best for the future.

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