ELP Arbuthnott McClanachan Reviews 

213
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. People consistently highlight the team for being exceptionally friendly, approachable, and professional, ensuring that every interaction remains pleasant and productive. Clients feel well supported because staff members take the time to explain complex situations clearly and answer all questions thoroughly. Some reviewers were happy with the prompt communication and efficient handling of property sales and legal work. Consumers also noted that the knowledgeable personnel made potentially stressful transactions feel remarkably simple, smooth, and completely stress-free. Many individuals expressed their willingness to recommend the firm and return for future legal or estate agency needs.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficient, professional, and... See more

Staff

Customers report extremely positive experiences with staff, highlighting their professionalism,... See more

Response time

Consumers find the response time to be extremely positive, praising the team for handling inquiries quickly... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for keeping them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had to sell our property in order to buy our new property. ELP were great. The team was professional, responsive and kept us informed throughout the entire process. Everything with handled eff... See more

Company replied

Rated 5 out of 5 stars

From start to finish, we had a wonderfully positive experience with ELP. There are so many helpful, friendly and efficient staff that it is impossible to single any one out. From initial contact to th... See more

Company replied

Rated 5 out of 5 stars

I bought my first home through ELP six years ago, so when it came time to sell, choosing them as my estate agent was an easy decision. Tracy, Angela, and Sarah were fantastic throughout the sale, and... See more

Company replied

Rated 5 out of 5 stars

We sold our property and bought our new property and Laura and Lisbeth-Ann were fantastic throughout the entire process. We were kept informed throughout the entire process and everything was handl... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Employment Attorney
  4. Legal Services
  5. Real Estate Agency

About ELP Arbuthnott McClanachan

Written by the company

ELP Arbuthnott McClanachan is a firm of Edinburgh Solicitors and Estate Agents with offices in Davidsons Mains and Leith.

Legal services offered include conveyancing, property law, wills, employment law, commercial leases, dispute resolution and litigation, executry, and power of attorney.

You can browse properties for sale in Edinburgh on our website.

We offer a high-quality, professional service that is good value for money. We aim to provide a friendly, personal service to all of our clients.

Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(213)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used to buy and sell a property

We used ELP to both buy and sell a property. Suzanne and Kamila provided the legal services, they were professional, very helpful and responded to any questions and problems that arose. For the sale, Tracy, Angela and Roxanne were proactive and very supportive throughout the process. We would have no hesitation in recommending ELP and will definitely use them in the future.

23 May 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you so much Mark for your very kind review. We are absolutely thrilled to hear this, and it was a pleasure handling your sale. We wish you all the very best. Tracy, Angela, Roxanne, Suzanne and Kamila

Rated 5 out of 5 stars

knowledgeable and helpful

Laura was very knowledgeable and helpful. She took her time to explain what we were doing.

6 October 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your review, we are delighted to hear this!

Rated 5 out of 5 stars

I cannot recommend more highly the…

I cannot recommend more highly the services of ELP Arbuthnot McClanachan Solicitors - in particular by Duncan McFadzean Director of Employment, Commercial & Litigation.

I have been a client of 10 years + of Duncan and the team, where their professional advice, attention to detail and the outcomes they have achieved have been outstanding. Simply in a class of His/ their own.

I have recommended a number of my peers down the years to avail of ELP’s services and have never had anything other than the same glowing feedback from the commercial and employment litigation services provided to them.

Thank you and regards
Malcolm Dundas

9 May 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your extremely kind words, very pleased to have been able to assist you, Duncan.

Rated 5 out of 5 stars

Outstanding - very professional

We have used ELP Arbuthnott McClanachan for a number of matters and have always found them to be friendly, helpful and highly professional. 100% recommended.

9 May 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much, we are delighted to hear this!

Rated 5 out of 5 stars

Prime

The sale of my mother's property was conducted in a professional manner from beginning to end.
The staff of each speciality were friendly and provided regular updates at each stage of the process.
From estate agency to conveyance, the service was excellent and the exchange of information from Laura, and Lisbeth Ann, especially helpful.

2 May 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your extremely kind review, we really appreciate it! We wish you all the very best, and please do contact us again if we can assist with anything further in the future.

Rated 5 out of 5 stars

Residential property

ELP helped us with a residential property matter. They handled the matter efficiently and were very good to deal with.

2 May 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you, we are really delighted to hear and appreciate you taking the time to provide us with a review.

Rated 5 out of 5 stars

I would highly recommend ELP Arbuthnott…

I would highly recommend ELP Arbuthnott McClanachan to anyone seeking a solicitor. Working with Duncan recently I was impressed by both his considerable experience and sensitive and thoughtful approach. Combined with the ability to explain things clearly and simply I couldn't have asked for better support.

10 April 2025
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Reply from ELP Arbuthnott McClanachan

Thank you for your very kind review, delighted to receive this and wish you all the very best.

Rated 5 out of 5 stars

AMAZING!!!

Had a fantastic experience working with ELP Arbuthnott McClanachan—absolutely a 10/10! Tracy and Angela were especially great. They’re not only incredibly professional but also super helpful with any questions I had. I’d highly recommend them to anyone in need of a reliable solicitor!

3 April 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your kind words, we are thrilled to hear this about our colleagues!

Rated 5 out of 5 stars

A Different League – Truly Outstanding Solicitors

Kamila and Suzanne were exceptional from start to finish. Their communication was not just fast, it was proactive, thoughtful, and reassuring. They consistently anticipated next steps, resolved issues before they became problems, and explained everything clearly so we always felt informed and in control.

What really stood out was their professionalism combined with genuine care. They were always polite, easy to reach, and generous with their time and advice. It felt like they were fully invested in our purchase, not just doing a job.

Thanks to them, this was by far the smoothest property transaction we’ve ever experienced. In contrast to other solicitors we’ve dealt with, Kamila and Suzanne are in a different league. If every solicitor operated to their standard, the industry would be transformed. We wouldn’t hesitate to use them again or recommend them to anyone.

Also, a special thanks to Duncan for his excellent advice and support with employment matters; knowledgeable, clear, and incredibly helpful.

21 March 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

What a fantastic review, thank you so much for your kind words, we are absolutely thrilled to hear this.

Rated 5 out of 5 stars

Utterly competent

From start to finish of purchasing a property, the team at ELPAM has been a pleasure to work with. They have been consistent, transparent, extremely helpful, prompt, and utterly competent in every aspect. I have been very impressed.

1 September 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you so much Chris for your lovely review, it is much appreciated!

Rated 5 out of 5 stars

Always fast and reliable

Always fast and reliable. Wouldn't use anyone else!

11 March 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind words, we really appreciate this!

Rated 5 out of 5 stars

Excellent Service

Laura Tripney from ELP was extremely helpful and communicative during my recent property purchase. Full marks to ELP

28 February 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Brian, delighted to hear this, all the very best!

Rated 5 out of 5 stars

Second time using ELP for a purchase

Second time using ELP for a purchase. Laura Triply made a difficult process incredibly straightforward and stress-free. A real pro.

3 March 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much Gregg, we are delighted to receive such lovely comments!

Rated 5 out of 5 stars

Professional and very efficient

We were first time buyers and the whole process seemed daunting. However from start to finish it was all made a lot easier and less stressful by the wonderful Laura and Lisbeth-Ann. They were fantastic and kept us informed every step of the way. We would highly recommend this company whether you are buying or selling.

13 March 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your kind review, and we hope you will be very happy in your first home! If we can be of any further assistance in the future then please do not hesitate to get in touch.

Rated 5 out of 5 stars

Excellent Service and Support

I recently appointed ELP solicitors to assist with a workplace redundancy process.

Duncan was honest and professional and the advice he gave was incredibly valuable, helping me understand my rights, and putting my mind at ease that I was getting the best outcome possible in my scenario.

I would highly recommend ELP to anyone else going through a similar process.

2 December 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your kind review, we are really pleased to hear this.

Rated 5 out of 5 stars

Highly recommended

I had the pleasure of working with ELP Arbuthnott McClanachan (ELPAM) for legal advice and representation in an employment dispute, and I couldn’t be more impressed with their expertise and professionalism. Duncan McFadzean, the lead solicitor on my case, was outstanding. From our initial consultation to the successful resolution of my issue, Duncan demonstrated an exceptional understanding of employment law and a genuine commitment to his clients.

What stood out the most was how thorough Duncan was in explaining the process, my legal rights, and the potential outcomes. He took the time to listen carefully to my concerns and provided tailored advice specific to my situation. I always felt confident and supported under his guidance. His professionalism and knowledge of employment law were evident throughout, and I truly appreciated how compassionate he was during a stressful time.

The communication throughout the process was seamless. Duncan kept me informed every step of the way, answering my questions promptly and ensuring I fully understood the next steps. His attention to detail and responsiveness made a world of difference.

Thanks to Duncan McFadzean and the team at ELP Arbuthnott McClanachan (ELPAM), I was able to resolve my employment issue with a favourable outcome. I highly recommend Duncan and the firm to anyone needing assistance with all employment law matters. His expertise, personal approach, and unwavering support make him a standout solicitor in this field.

15 July 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

We are delighted to have been able to assist you, and thank you very much for taking the time to provide such a comprehensive review, we really appreciate it.

Rated 5 out of 5 stars

Excellent service

Duncan helped me through an employment process and was approachable and professional throughout. I will return to Arbuthnott MacClanachan for other legal needs.

2 December 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind review, delighted to have been able to assist.

Rated 5 out of 5 stars

Professional and thorough

Duncan was really thorough, professional and helpful in reviewing my Contract and negotiating revisions when required which gave me great confidence in progressing to conclusion. Thank you Duncan, would not hesitate to recommend your service or use your company again if needed.

29 November 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind review, we are delighted to hear this!

Rated 5 out of 5 stars

Great Service!

Duncan was so helpful and timely in dealing with my query. Would highly recommend using ELP and will use again in the future!

1 November 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your great review, we are delighted to hear this!

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