Elmandherb Reviews 

Although I only ordered 3 bottles they have sent and charged me for 3 more. I have no record of having a subscription and don't know how to cancel. Does anybody have any idea how to cancel?

Scam - don’t order- I ordered one months supply and it took a month or more to arrive and it came from china and a week later they debited my account for another month and I immediately emailed them to refund me that the tablets make me very sick and I did not order another box. They emailed back that no refunds are provided and I had checked the box for subscription which I had not. They said I had to cancel the subscription myself and when I went to do so online I pressed cancel and then another screen appears trying to sell further to me but on this screen there is no cancel option it is skip, delay or edit order or something to that effect. I read their policy which says 90 day guarantee refund if not happy on first order only so it’s a SCAM as you only get the first order right before they debit you the second order SCAM SCAM. Then lie in all their emails refusing to give money back refusing to cancel for you yet policy says if you can’t cancel email them.
This is against GDPR in Europe and Ireland as they must get your permission to sign you up and elderly or vulnerable people are at huge risk of this SCAM. Do a charge back via your bank to get your money back.

Appalling experience. Claimed I’d subscribed (which I hadn’t) Refused to refund. Why send 3 months supply one month after you’ve just ordered 3 months? The money back guarantee is a joke. These people are scammers and the product has done absolutely nothing.

They could vastly improve their customer relations if only they stuck by their promise of a 60-day money back guarantee.
They have been prevaricating for over a month now, and now they say it is too late to give me my money back.
I would certainly NOT recommend this company. Don't believe a word they say!

This is a company that doesn’t respond to emails, doesn’t follow up when it says they’re reviewing your request for a refund, doesn’t actually give refunds (in my experience), and also one that makes it easy for you to tick the subscription rather than single offer option when you order something so you get locked in. Altogether a horrible experience dealing with them

Do not buy from them, they're a scam and fraudulently puts your card details on a prescription and promises to cancel but starts taking funds by breaching rules and regulations,
Email contact only, no address
Deliveries still go out when card details taken, so charge back cannot be done and make money that way, no registered address terrible company selling China product and don't know what you would be eating
Con artist ,do not use card to pay, card fraudsters.
Setvup prescriptions fraudulently and are getting away with your cash for free scam scam scam . Check there website no return address no way to return goods, they will say as they tablets not returnable even after 30 or 90 days con .
On package delivery return address po box only now registered address or where company located, hopefully trading standards will catch them.

Scam, given subscription when did not request, sent 3 orders in a month @£42 each. Now have 9 bottles turmeric. Cannot get in touch. Made to look like UK company but based in Latvia. Trying to block order via credit card. Dare not use turmeric as don't trust contents.

I would caution others about this company’s subscription practices. When I ordered a 3-month supply of tablets, I was then sent another 3-month supply the following month, which I did not expect or authorise as a recurring order.

I also experienced difficulty with their 60-day money-back guarantee, which was not honoured as advertised.

Overall, I found the ordering and refund process unclear and misleading. I would recommend to avoid using this company at all costs.

The product is a complete waste of money - do not be fooled by the claims they make.
As the previous review states, when you purchase from this company, you are then committed to a subscription - and that is completely hidden until a 2nd order arrives and a 2nd card payment taken.
Avoid at all costs!

I ordered one bottle and now they are sending monthly bottles. I contacted them and ask them to cancel the subscription that I did not sign up for. They continue to send bottles and charge my card. I will dispute this through Visa. Don’t buy anything from this company.

I really feel a difference after 3 weeks of taking it daily. It takes some time to arrive but in general would highly recommend for anyone struggling with joint paint.

Be very careful about buying anything from this company. They are not transparent that what you thought was a one off purchase is actually a subscription and then proceed to take further payments from you. Not to be trusted. Plus the product itself was rubbish.